Plants Galore Avis 2 166

TrustScore 4.5 sur 5

4,6

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

Very easy to order online. I was contacted by the sales team as the size of plants I ordered were not available but they suggested an alternative and refunded me the difference quickly. The plants wer... Voir plus

Noté 5 sur 5 étoiles

The rose I ordered as a gift arrived in a perfect and very healthy condition. also even though I made a mistake on the delivery address and had to email them with the correct information it not any b... Voir plus

Noté 5 sur 5 étoiles

I had a great experience with Plants Galore. I was able to find a plant that I hadn’t seen available anywhere else, which was a huge plus. The ordering process was mostly smooth, and my delivery arr... Voir plus

Noté 5 sur 5 étoiles

Excellent packaging, large healthy plants and brilliant price.Thats why i will be going back for more.

À propos de l'entreprise

  1. Jardinerie

Informations provenant de diverses sources externes

- Unbeatable Value - Due to the high volume that our nursery produces, not only are our products of the highest quality but our prices are extremely competitive. We stock a large range of Garden Centre products such as tools, gifts & plant care... In fact, everything you need to make your garden spectacular! - A Growing Family - The original plants nursery was founded on it's current site located in Roydon in 1935 by the Koert family. Over the years the produce has gradually adapted from Salad Crops to Pot Plants & the wholesale trade. Today, the retail nursery is open to the public & produces Shrubs, Bedding Plants and Hanging Baskets on a tremendous scale.

All About Plants Galore

Écrit par l'entreprise


Coordonnées de contact

4,6

Excellent

TrustScore 4.5 sur 5

2 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

A répondu à 33 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 1 sur 5 étoiles

Overcharged for items bought

Overcharged for items bought, unfortunately didn't check until I returned home.
Customer service could not trace the transaction; could it be because I paid cash?
Had items on 2 for 1 until I got to the tills only to be told this doesn't apply to these items.
All in all extremely disappointing experience and cannot recommend. If you do visit be extremely careful at the till.

26 avril 2026
Avis spontané
Noté 5 sur 5 étoiles

Very easy to order online

Very easy to order online. I was contacted by the sales team as the size of plants I ordered were not available but they suggested an alternative and refunded me the difference quickly. The plants were very healthy and in good condition

15 avril 2026
Noté 1 sur 5 étoiles

YOUR ONLINE CUSTOMER SERVICE IS…DISGUSTING

YOUR ONLINE CUSTOMER SERVICE IS DIGUSTING THE WAY BYOU TREAT YOUR CUSTOMERS I HAD A DELIVERY PROBLEM WITH YOU AND PARCEL FORCE WHEN MY NEXT DAY DELIVERY DID NOT HAPPEN UNTIL 48HOURS WHEN I ASK FOR MY POSTAGE BACK I GOT A NEGATIVE ANSWER ALSO EVERY TIME I WANTED TO SPEAK TO MICHELLE IWAS TOLDD SHE WAS OUT OF THE OFFICE WHICH I KNOW WAS NOT TRUE WOULD NOT ORDER AGAIN FROM YOU AFTER SPENDING £70

17 avril 2026
Logo de Plants Galore

Réponse de Plants Galore

We’re sorry to hear how unhappy you are with your recent experience.

We’d like to highlight that this was your second order with us, and your first order went through without any issues, which is the standard we always aim to provide.

For this order, we kept you fully updated throughout. The Hebe plant you ordered was due in on a delivery from our grower, which arrived slightly later than expected, and we made sure to communicate this to you. This did delay dispatch slightly, but you were kept informed at each stage.

Once dispatched, your parcel was sent on a 24-hour service with Parcelforce. While their tracking was unfortunately not kept fully up to date, we ensured you were informed that it had been sent on this service and provided all available details.

Parcelforce did attempt delivery, however this was during a short time when you were out, which you confirmed to us. We understand how frustrating timing issues like this can be.

Regarding the postage cost, as a delivery was attempted, we’re unable to offer a refund.

We would also like to clarify that we do not provide misleading information. When you were advised that Michele was out of the office, this was because she was working in our packing area handling orders, and therefore unavailable to take calls at that time.

Noté 5 sur 5 étoiles

The rose I ordered as a gift

The rose I ordered as a gift arrived in a perfect and very healthy condition. also even though I made a mistake on the delivery address and had to email them with the correct information it not any bother at all. Will defiantly use this company again. Highly recommended

30 mars 2026
Noté 5 sur 5 étoiles

Will definitely be using PG Online again!

Easy to order. Had an email from Customer Services as some of my order wasn't available immediately, and we agreed some replacements, plus I was able to purchase extra items over the phone. The plants arrived beautifully packaged and in great condition.

23 mars 2026
Noté 5 sur 5 étoiles

Always good to come back

We have been customers with Plants Galire for many years, and the place and the people and the quality of plants never disappoint. It's lively to walk around in person, or order items online, either way always great experience. Customer service exceptional, very attentive and kind and helpful 👍 👌

23 mars 2026
Noté 5 sur 5 étoiles

Great experience with Plants Galore.

I had a great experience with Plants Galore. I was able to find a plant that I hadn’t seen available anywhere else, which was a huge plus. The ordering process was mostly smooth, and my delivery arrived quickly. The plant was packaged very securely and arrived in excellent condition, which shows real care in handling.
The pricing was also very reasonable compared to other places I’ve looked. On top of that, when I ran into an issue while placing my order on their website, their customer support team responded promptly and resolved the problem efficiently.
Overall, I’m really happy with both the product and the service, and I would definitely recommend Plants Galore to others.

18 mars 2026
Avis spontané

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