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Lisez les avis des autres

Noté 5 sur 5 étoiles

Ordered Engineered black plastic for use outdoors. The ordering process was extremely simple including the sample. Sample arrived within 2 days and the final order arrived within 3 days via UPS.... Voir plus

Noté 5 sur 5 étoiles

I broke a glass garden table top and decided plastic would be better. I googled plastic sheets and several suppliers came up but only you allowed precise measurements. I ordered 3 sheets for minimum... Voir plus

Noté 5 sur 5 étoiles

Excellent customer service.I received damage item and company straight away send me replacement. As I order panel for window air conditioning unit Hannah was guided me through how to measure as hole... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Really good to have the customer support for getting the best fit and solution for my air conditioning unit. Tara and Sean were ace in helping me with any enquiries over the plastic sheet. Delivery... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Fournisseur de feuilles de polyéthylène et de plastique

Écrit par l'entreprise

PlasticSheetsShops is here for makers and professionals who want to move forward with custom-cut plastics. With in-house production, practical advice and fast, reliable delivery, we turn ideas into practical, reproducible custom work. You make it, we make it possible.


Coordonnées de contact

4,2

Bien

TrustScore 4 sur 5

378 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

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4,2

Tous les avis

(378)

13 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 1 sur 5 étoiles

You have to pay at least £25

Well I need a small 104cmx53cm piece of acrylic sheet and was drawn in by the very reasonable price, expected to pay for shipping of course and was a bit reluctant to pay more for the shipping than the cost of the item, but then they hit you for the minimum charge surcharge, so for an item cost of just under 12 quid the total to pay was £45 - madness! Needless to say I didn't order it, went somewhere else

1 juillet 2023
Avis spontané
Logo de Plasticsheetsshop

Réponse de Plasticsheetsshop

Dear customer,

We are very sorry to hear about your experience while placing an order on our webshop. We will ensure that your feedback is passed on to the relevant departments. If we can be of any further assistance, please do not hesitate to contact us.

Kind regards,
Evelyn

Noté 1 sur 5 étoiles

Appallingly Late Delivery

Horrendously innacurate delivery estimates. Order placed on 6th. Delivery estimate was 12th. Received on the 17th.

B2C Europe transport to UK and then Evri are used as the local courier. Evri confirmed receipt on the 15th. Sadly, their online tracking facility is very misleading. I spent a complete day waiting at home for a delivery that didn't happen. Grrrr...

I had taken 2 weeks leave to do work and effectively wasted a week waiting for materials. Very, very frustrating.

There was no mention on the website during the order process that items were being shipped from The Netherlands. I only found this out from Customer Service after contacting them about non-delivery.

I received 3x 'up sell'/follow-up eMails trying to sell me other products/asking how I liked my order. All before delivery even took place. This despite my asking for no unsolicited mail/to be removed from their Marketing Database.

Customer Service response has been fairly half-hearted with (I paraphrase) "If your order hasn't arrived in a few more days get back to us" and a "Sorry but at least your order has arrived now". Not even an offer of some sort of compensation for this complete fiasco.

This has been an absolute nightmare. Totally unacceptable. Had I realised my order was being shipped from Europe and would take so much longer than estimated, I probably wouldn't have ordered from plasticsheetshop.

Which is a shame because the materials themselves were of decent quality and cut to requested specifications. Hence the One Star.

17 juin 2023
Avis spontané
Noté 5 sur 5 étoiles

Good communiation

Good communiation, first order arrived damaged but was replaced straight away, good quality item, good service.

14 juin 2023
Avis spontané
Noté 5 sur 5 étoiles

Greenhouse glass replacement

I'm replacing some greenhouse glass with acrylic sheets. Online ordering was simple. Material prices were very competitive. Delivery was prompt via UPS. Packaging good and goods arrived undamaged and perfectly sized. Delivery charges are a bit higher than competitors, but I don't know where the products are shipped from, so the charges are probably justified. In conclusion, I am happy with my purchase experience.

14 mai 2023
Avis spontané
Noté 5 sur 5 étoiles

Great product custom made to specification

Very pleased with the the product and service. The website was very easy to use, enabled me to specify the exact measurements of the boards I needed and the custom cutouts. Boards are cut perfectly to size and am really pleased with the outcome, will definitely use again

2 mai 2023
Avis spontané
Noté 5 sur 5 étoiles

Replacement for glass table top with plastic

I broke a glass garden table top and decided plastic would be better. I googled plastic sheets and several suppliers came up but only you allowed precise measurements. I ordered 3 sheets for minimum delivery cost (good idea) and I am delighted. Thank you for solving my problem very efficiently.

18 avril 2023
Avis spontané
Noté 1 sur 5 étoiles

Absolutely useless

Absolutely useless. Delivery times are complete cobblers. They import from Europe so you can guess what causes the delay. Just middlemen.

22 avril 2023
Avis spontané
Logo de Plasticsheetsshop

Réponse de Plasticsheetsshop

Dear John,

we are sorry to hear that you still haven't received your order. I can see that your order has an unexpected delay.

Our customer service will contact you so we can look for an solution.

Kind regards,
Evelyn

Noté 1 sur 5 étoiles

Annoyed

Annoyed
Unbelievable shipping costs, a 1/3 of the order price on top! Not even received items as yet as only ordered this morning, so probably won’t use again for future business sadly.

18 avril 2023
Avis spontané
Logo de Plasticsheetsshop

Réponse de Plasticsheetsshop

Dear Russell,

thank you for your review. We show the shipping costs in the basket so we are transparent what the shipping costs will be. We also show the expected delivery date, that way you have an indication on the arrival of your order.

Once you pay the order and we have packed and shipped the order, you will receive a Track & Trace link so you can follow the order.

You can always contact our customer service if you have any questions about your order or delivery.

Kind regards,
Evelyn

Noté 5 sur 5 étoiles

Product arrived on time and was good…

Product arrived on time and was good value for money I would have no hesitation in using plastic sheets co in the future

6 avril 2023
Avis spontané
Logo de Plasticsheetsshop

Réponse de Plasticsheetsshop

Dear Wilson,

Thank you for your review. We are happy to hear that the delivery was quick and that you are satisfied with the sheets!

Kind regards,
Evelyn

Noté 5 sur 5 étoiles

Nice easy purchase

Nice easy purchase. Needed some polycarbonate or perspex for a greenhouse repair, found that the size I wanted was pretty standard. Bought 6 panels, decent price, quick delivery by UPS.
What more do you need?

17 mars 2023
Avis spontané
Logo de Plasticsheetsshop

Réponse de Plasticsheetsshop

Dear Robert,

Thank you for sharing your experience with Plasticsheetsshop with us. We are happy to hear that you are satisfied with the quick delivery and the sheets.

Kind regards,

Evelyn

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