The Aura is a great step forward, it draws better than my original model, the adjustable heating range is perfect, I tend to leave it on the 5min setting which is relaxed and accurate. The new Ruby fl... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
So far Ploom is my favourite. I prefer yellow sticks. Last long enough for me. If ordered online , delivery is quick and customer service amazing. I used to smoke cigarettes but not anymore. It do... Voir plus
L'entreprise a répondu
Been using ploom for 17 months now and have 3 of the old shape devices I do not like the shape of the new one, but since they changed the sticks I now have to snip a section off the bottom filter... Voir plus
L'entreprise a répondu
It’s good, but the shape of the pre-Aura Ploom devices solicited far fewer wisecracks from friends about it looking like a vibrator or dildo. The new shaped device feels more feminine, I think I prefe... Voir plus
L'entreprise a répondu
À propos de l'entreprise
À propos de Ploom UK
Écrit par l'entreprise
Ploom AURA is designed to elevate your heated tobacco experience. Combining authentic tobacco taste with personalised heating modes and a sleek, modern design, it offers a satisfying experience tailored to your preferences. These products are not risk-free and are addictive. For adult use only.
12 month warranty
Register your device to qualify
In order to ensure that you have the best possible experience with Ploom, we offer customers who register their new Ploom device a 12-month warranty and accidental device damage cover. The Ploom Promise applies to all new devices purchased through our website and our Ploom Accredited Retailers.
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1 k avis
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Les gens ont aussi consulté
I was in Stafford services & was…
I was in Stafford services & was introduced with Mikey, Richard & Lindsey who were very knowledgeable & helpful! I didn’t buy anything today with January being the longest month known to man but will purchase one on payday!
15 janvier 2025
Avis spontané
Réponse de Ploom UK
Hey Reece,
Thanks for sharing your experience with us. We will pass this on to the Ploom Store Team to let them know to keep up the great work.
John @ The Ploom Team
Bought at Stafford services from Mikey…
Bought at Stafford services from Mikey Richard and Lindsey - very happy with the product
14 janvier 2025
Avis spontané
Réponse de Ploom UK
Hey Lauren,
Thanks for sharing your experience with us. We will pass this on to the Ploom Store Team to let them know to keep up the great work.
John @ The Ploom Team
A purchase to remember
Stopped by Stafford Services and was greeted by possibly the most attractive human being on Earth selling Ploom. The transaction was smoother than I thought possible—effortless, efficient, and honestly life-changing.
The Ploom itself? Fantastic. But let’s be honest, it was the charm, smile, and sheer magnetism of Lindsey that made this an unforgettable experience.
Would I drive out of my way to buy another Ploom here? Absolutely. Worth every mile.
14 janvier 2025
Avis spontané
Réponse de Ploom UK
Hey Jason,
Thanks for sharing your experience with us. We will pass this on to the Ploom Store Team to let them know to keep up the great work.
John @ The Ploom Team
Poria
Nick, Aaron, and Terry were great with the product demo and I couldnt resist buying two!
14 janvier 2025
Avis spontané
Réponse de Ploom UK
Hello Paul,
Thank you for taking the time to share your experience with us. We will pass this on to the Ploom Store Team to let them know to keep up the great work.
Bogdan @ The Ploom Team
I bought a ploom device a while ago 2 years almost and…
I bought a ploom device a while ago and i haven’t used it for a long time so it was in drawer.I have tried now to charge it so i can use it again but is not charging,when you put it on charge will vibrate and white light comes on but straight away will shut down and is being on charge since morning.Didn’t last long unfortunately like other devices.Very disappointing.
4 janvier 2025
Avis spontané
Réponse de Ploom UK
Hi Ramona,
Thanks for your review.
We’re sorry that Ploom didn’t match your expectations. We will be in touch as we would love to know what we can do better. Alternatively, please contact our Ploom advisors on 0800 876 6594 and we will be happy to assist.
All the best,
Florin @ The Ploom Team
Battery didn’t last long heat stick hot…
Battery didn’t last long heat stick hot on lips and don’t like the taste of heat sticks this is not for me
17 décembre 2024
Avis spontané
Réponse de Ploom UK
Hi Callum,
Thanks for your feedback.
We’re sorry that Ploom didn’t match your expectations. We will be in touch as we would love to know what we can do better. Alternatively, please contact our Ploom advisors on 0800 876 6594 and we will be happy to assist.
All the best,
John @ The Ploom Team
Amazing product and amazing experience…
Amazing product and amazing experience big up to aurimas who beautifully sold this very much recommend deffo try this and buy some this is the future of smoking
20 décembre 2024
Avis spontané
Réponse de Ploom UK
Hello Jay,
Thanks for sharing your experience with us. We will pass this on to the Ploom Store Team to let them know to keep up the great work.
Petrica @ The Ploom Team
This is pointless and does nothing and…
This is pointless and does nothing and want to return it immediately
15 décembre 2024
Avis spontané
Réponse de Ploom UK
Hi Hamish,
Thanks for getting in touch and letting us know about your experience.
We’re sorry that your Ploom experience did not meet your expectations.
We’d love to know what we can do better. If you need any support, feel free to contact a Ploom Advisor on Ploom.co.uk or call 0800 876 6594.
We hope to hear from you soon,
Florin @ The Ploom Team
Best products
Best products, very helpful to stop smokin, I save lots money, last 8 months I m use this product
28 décembre 2023
Avis spontané
Réponse de Ploom UK
Hello Bharat,
Thank you so much for taking the time to leave a review, we’re really glad that you are enjoying your Ploom experience!
If there is anything we can do to make your experience better, please let us know.
Andreea @ The Ploom Team
Great customer service at the UTILIY…
Great customer service at the UTILIY ARENA
BY KHIZER AND TAUSEEF, nice product too
13 décembre 2024
Avis spontané
Réponse de Ploom UK
Hi Muhammad,
Thanks for sharing your experience with us. We will pass this on to the Ploom Store Team to let them know to keep up the great work.
Eliza @ The Ploom Team
Bought a starter pack in Morrisons
Bought a starter pack in Morrisons, Armthorpe, Doncaster 2 weeks ago after talking to the rep who was there at the time. Ive smoked cigarettes for 55 years and never come even close to stopping before. The beauty of the ploom device and evo sticks is that its as near to normal smoking as you can get. Never even thought about going back on the normal cigs and I wont as long as you can buy these.Its a miracle!
27 novembre 2024
Avis spontané
Réponse de Ploom UK
Hi Richard,
Thanks so much for taking the time to leave a review, we’re really glad that you are enjoying your Ploom experience!
If there is anything we can do to make your experience better, please let us know.
Florin @ The Ploom Team
I was at the 02 a week ago to see a gig…
I was at the 02 a week ago to see a gig when Marta educated me on Ploom and the benefits, she was so friendly and super helpful! Thank you Marta!
3 décembre 2024
Avis spontané
Réponse de Ploom UK
Hello Fran,
Thanks for sharing your experience with us. We will pass this on to the Ploom Store Team to let them know to keep up the great work.
Andreea @ The Ploom Team
Came to the O2 to see Sleeptoken
Came to the O2 to see Sleeptoken. Marta was fantastic and an amazing seller, had very good knowledge of products and provided brilliant customer service. Deserves all the praise
3 décembre 2024
Avis spontané
Réponse de Ploom UK
Hello Holliw,
Thanks for sharing your experience with us. We will pass this on to the Ploom Store Team to let them know to keep up with the great work.
Andreea @The Ploom Team
Lynette was fantastic
Lynette was fantastic - she knew the product and was very very helpful!
Thank you again for all the help!
29 novembre 2024
Avis spontané
Réponse de Ploom UK
Hello Michelle,
Thanks for sharing your experience with us. We will pass this on to the Ploom Store Team to let them know to keep up the great work.
Eliza @ The Ploom Team
Réponse de Ploom UK
Hello Chris,
Thanks for sharing your experience with us. We will pass this on to the Ploom Store Team to let them know to keep up the great work.
Eliza @ The Ploom Team
Marta was amazing
Marta was amazing, at o2 venue! Very friendly, great to chat with :)
29 novembre 2024
Avis spontané
Réponse de Ploom UK
Hi Eva,
Thanks for sharing your experience with us. We will pass this on to the Ploom Store Team to let them know to keep up the great work.
Eliza @ The Ploom Team
Marta gave such an amazing service
Marta gave such an amazing service. Thankyou so much! Two very happy customers xx
29 novembre 2024
Avis spontané
Réponse de Ploom UK
Hi Danielle,
Thanks for sharing your experience with us. We will pass this on to the Ploom Store Team to let them know to keep up the great work.
Eliza @ The Ploom Team
Great product
A friend told me to try Evo 2 months ago as I was not getting on with vape and was still smoking the odd fag.
Best thing I have done after 30yrs smoking. I don't even want to smoke. Great product but not sold in enough places and can't get them in Spain but they have help me to stop smoking. If they could make some with zero nicotine it could help even more
26 novembre 2024
Avis spontané
Réponse de Ploom UK
Hello Wayne
The Ploom team really appreciate your feedback
We hope you continue to enjoy Ploom,
Andreea @ The Ploom Team
Great experience
Purchased a Ploom from Denise in Morrisons - Halifax, Illingworth.
A great experience and she was very helpful with great customer service skills. Would highly recommend.
12 novembre 2024
Avis spontané
Réponse de Ploom UK
Hello Collie,
Thank you for taking the time to share your experience with us! We will pass this on to the Ploom Store Team to let them know to keep up the great work.
Should we be able to do anything to enhance your Ploom experience, please don't hesitate to contact us.
Bogdan @ The Ploom Team
My name's Collie and a bought a ploom…
My name's Collie and a bought a ploom from Morrisons at mayo ave Bradford from a lovely lady called Denise cole,who was very knowledgeable about the product.
I m really happy with the device and the taste been a smoker for over 10 years so hopefully this will be a more improved journey of discovery.
21 novembre 2024
Avis spontané
Réponse de Ploom UK
Hello Collie,
Thank you for sharing your experience with us! We will pass this on to the Ploom Store Team to let them know to keep up the great work.
Should we be able to do anything to enhance your Ploom experience, please don't hesitate to contact us.
Bogdan @ The Ploom Team
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