Plotpackers Avis 

819
TrustScore 4.5 sur 5

4,7

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Noté 5 sur 5 étoiles

The Peru trip was so well organised ensured we saw all we wanted to even with the distances. It was lovely to have a small group as made it feel more welcoming and like a little community. Jossy our g... Voir plus

Noté 5 sur 5 étoiles

I just finished up a trip with plotpackers to Indonesia. Not only did they assign us the best tour guide in the world who exceeded all of my expectations, but smoothly re arranged the trip as needed d... Voir plus

Noté 3 sur 5 étoiles

Flying to the other side of the world in a 570 ton to plane is not sustainable. If we carry on as we are we will disrupt our Goldilocks climate where everything is just right to sustain 9 billion peop... Voir plus

Noté 5 sur 5 étoiles

Ikhsan was our guide for two weeks in Indonesia. I can confidently say he was a big reason the trip was so amazing. He did so well guiding us everyone, trusted him with my life. By the end of the trio... Voir plus


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4,7

Excellent

TrustScore 4.5 sur 5

819 avis

5 étoiles
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A répondu à 77 % de ses avis négatifs

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4,7

Tous les avis

(819)

156 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Ikhsan’s Tour ⭐️⭐️⭐️⭐️⭐️

Ikhsan was our guide for two weeks in Indonesia. I can confidently say he was a big reason the trip was so amazing. He did so well guiding us everyone, trusted him with my life. By the end of the trio he felt like family. So grateful for a group experience with the best guides<3

24 août 2026
Avis spontané
Noté 5 sur 5 étoiles

Peru August 2026

The Peru trip was so well organised ensured we saw all we wanted to even with the distances. It was lovely to have a small group as made it feel more welcoming and like a little community. Jossy our guide was so lovely and accommodating, making us feel welcome and part of everything. She was very knowledgeable and constantly gave us insights into the Peruvian culture which wouldn’t be known unless your a local.

12 août 2026
Avis spontané
Noté 5 sur 5 étoiles

I just finished up a trip with…

I just finished up a trip with plotpackers to Indonesia. Not only did they assign us the best tour guide in the world who exceeded all of my expectations, but smoothly re arranged the trip as needed due to an earthquake. Our tour guide Ikhsan quickly became much much more than just a tour guide. He is a friend for life and I hope thousands of people get to know him in the way that we did. Thank you plot packers and thank you Ikhsan for the best trip of my life 💓 highly recommend doing a group trip to meet like minded people that want to travel with an itinerary and not worry about any of the planning!

12 août 2026
Avis spontané
Noté 5 sur 5 étoiles

Hands down the best travel experience i…

Hands down the best travel experience i have ever had! The biggest shoutout to my guide Ikhsan!!!! The trip would not have been the same without him, he is the nicest, silliest, most helpful guide and anyone would be so lucky to have him show you around indonesia. The trip overall had the perfect balance of adventure and relaxation and every detail was taken care of :) I would relive this trip one million times if i could!

12 août 2026
Avis spontané
Noté 4 sur 5 étoiles

Jossy was great!

Jossy was great! She was very helpful and kind! I give her 5 stars. I give the overall trip 4 only because, I wish that the meals had more variety. There was also a lot of confusion about the hiking portion of the trip. It wasent until Jossy was able to explain it to us in person what we were doing. Most of the hostel options were great!

20 août 2026
Avis spontané
Noté 3 sur 5 étoiles

Flying to the other side of the world…

Flying to the other side of the world in a 570 ton to plane is not sustainable. If we carry on as we are we will disrupt our Goldilocks climate where everything is just right to sustain 9 billion people.This is green washing at its finest. The planet is in a state of emergency. I can't see how a dormitory with strangers is safe.

21 août 2026
Avis spontané
Noté 1 sur 5 étoiles

Missing Guide and Safety Concerns

Missing Guide and Safety Concerns
The tour description indicated that participants would be accompanied by a guide throughout the trip. We received an email stating that a guide would meet us on the day of arrival at 3 pm at our hostel. Afterwards we got a message in our groupchat from a psrzon, who was supposed to be our tourguide, that he will meet us on the next day since we are starting the tour the day afterwards. After telling him that the tour is supposed to start on the next day (not in 2 days), they send us a driver instead of the tourguide. Probably because they made a mistake in the startingday of the tour. The Driver was friendly but did not have the knowledge or expertise to provide guidance about Sri Lanka’s culture, history, and attractions.

Besides the lack of information about Sri Lanka we also had no guide to join us on the sunrise hike to Little Adam’s Peak: During this activity, we were sent off alone, in complete darkness at 4:30 a.m., without being informed that we would need torches or flashlights with total of four girls We asked if the driver was going to join us and he said no.

Accomodation Issue in
On the itinerary, we were assigned a hostel in Ella. However, the room conditions were not acceptable or safe for female travelers:
We were placed in a shared dormitory with unrelated men, without curtains or privacy (see attached pictures). Plotpackers promotes tours as enabling women to travel safely. In this situation, privacy and safety were clearly compromised, and we could not reasonably stay in the hostel. As we complained, our driver got this message from Plotpackers: “on the itinerary it says for Ella: Check into your hostel in Ella
After a scenic journey we’ll arrive in the charming mountain town of Ella. Your guide will help you check into our hostel, known for its stunning views, chilled-out atmosphere, and easy access to local cafes and trails. You’ll get settled into your shared dorm room and have time to unwind and recharge. so it does say shared rooms and this shouldn’t be a surprise”.

This response was dismissive and failed to take our safety concerns seriously, effectively communicating that we were expected to sleep in a mixed dorm with unrelated men despite explicitly stating that we did not feel safe doing so. This handling of the situation stands in clear contrast to your marketing of safe travel experiences for women.

Also the plotpackers trip from sri lankan with the influencer Lara went to the tea factory and had a complete different experience, we only got a tour but they went into the fields to pick tea as well.

After contacting plotpackers about this they could nog give any suited solition otherwise then a discount on the next trup that you book through them, which i will not do again.

10 mars 2026
Avis spontané
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Réponse de Plotpackers

Thank you for taking the time to share such detailed feedback about your Sri Lanka trip and I'm sorry to hear that you felt disappointed.

On the guide situation, this was raised with our local team following your feedback and has since been reviewed. Guides are central to the experience we want every traveller to have, and the gap in guiding during parts of the itinerary did not meet the standard we expect. We've worked with our local partners to understand exactly what happened and to make sure it doesn't happen again.

On the accommodation in Ella, our itineraries do note that rooms may be shared, and across our budget Sri Lanka trip we use a mix of hotels and hostels, which means we can't always guarantee private or single-sex rooms, particularly for smaller groups, this is part of how we keep the trips accessible. On that note, we also want to clarify that Plotpackers has never marketed itself as a women-only or female-only company: we were founded to make group travel feel safer, especially for solo female travellers, by putting people together with a group and a guide, and while our trips do tend to attract a female-majority crowd, which is reflected in our content, that's a reflection of who books rather than a guarantee of an all-female group or all-female rooms. We know this distinction matters a lot to some travellers, and we don't want to brush past it. That said, we hear clearly that this situation left you feeling unsafe and unsupported, and that matters a great deal to us. We're sorry the response you received in the moment didn't reflect that, and we've already shared this directly with our operations team to review how these situations are communicated going forward.

On the tea plantation, we do understand the disappointment, though access to the fields themselves can vary by season and weather conditions, which is why the experience isn't always identical trip to trip.

We've reached out directly to talk through a resolution, and we're really grateful for this feedback. Please do let us know if there's anything further at info@plotpackers.com.

Noté 5 sur 5 étoiles

4 trips done, cant wait for the next one

I did now 4 trips with plopackers and really loved it. Everything was really wel organised, all the guides were local so they know al the good spots, transport, activities were amazing and realy unic. Because of plotpackers i even was able to live on the maldives😁 i cant wait until my next trip👏👀

14 avril 2026
Avis spontané
Noté 5 sur 5 étoiles

Best trip as a solo traveller

Such a great company to use when wanting to meet new people on a budget. I had the best time, the guide was so lovely and took us to some amazing locations! Already booked another trip for next year

15 juin 2026
Avis spontané
Noté 5 sur 5 étoiles

Not to be basic but 10/10 would do again

Plotpackers is exactly what someone like me who hates planning but wants to travel off the beaten track needed!!

I’m so happy I took the plunge and booked my trip as it made me realise how easy traveling and finding friends in a foreign country where I know no one can be!!

3 août 2026
Avis spontané
Noté 5 sur 5 étoiles

I’ve been on 3 Plotpackers trips

I’ve been on 3 Plotpackers trips, soon to be 4, and each one have been a blast. The guides are so knowledgeable and make travelling an unknown country so easy. Any pre-departure questions and concerns are promptly answered by the email team that quickly put my mind at ease. Highly recommend.

4 janvier 2026
Avis spontané
Noté 5 sur 5 étoiles

10/10 recommend!

Had the best time with plotpackers, met some amazing people and had the most incredible experiences I’d have never had without them! Cannot recommend enough from start to finish!

16 juillet 2026
Avis spontané
Noté 1 sur 5 étoiles

Blindsided- please be mindful!!

Last year I booked my first group solo tour to Tropics of Thailand with Plotpackers- date of tour 27th July 2026. I’d booked all the flights separately- already to go.

Two weeks prior to the trip, I was only made aware that there was only me and one other person via a group chat I got added into from the tour guide ( not told from the company themselves). This was quite upsetting for me as this is my first solo trip and was quite anxious about travelling alone. I had been really looking forward to meeting other solo travelers in a group and booking onto this trip was a huge step outside of my comfort zone.
Finding that there is only one other person (excluding the tour guide) had made me feel sad and not want to go on the trip.
I feel really blind sided by Plotpackers and feel this really should have been communicated last month that the numbers were low so other options and decisions could have been made. This should have been expressed by Plotpackers, not from a tour guide 2 weeks prior. I put my trust in the company and felt there had been no transparency back.
The company is an advocate for encouraging female solo travelers to make new friendships and to experience new places in groups and I got landed a complete opposite experience. I did not feel safe that there was only me and another person as if anything went wrong one of us would have been on our own or may have wanted to do different things leaving us alone. Besides the fact the other person did not responded to anything on the group chat which made me feel like I was scammed. I feel group tours shouldn't be able to go ahead with numbers below 4 for this reason.
I had been following Plotpackers on Instagram for a really long time and this did not reflect the things I saw of others experiences. Their many posts and reels of nice groups together was not the experience I was going to have- please be mindful of believing the things you see.

On top of that, their customers service is so slow, they take over a week to respond which isn’t good enough when problems arrive. They refused to give me a refund- after I expressed how poor their communication had been through out with emails, wrong invoices and never even sending me their t&c for the beginning.

Please be mindful of what you see on instagram and don’t get fooled like it did.
They will run trips regardless of numbers and not tell you.

I lost money a lot of money choosing not to go on the trip last minute. However, did not want to risk being half way around the world, not feeling safe and having scammy doubts by the company which they proved to me prior.

17 juillet 2026
Avis spontané
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Réponse de Plotpackers

Thank you for taking the time to share this in such detail. We're sorry to hear this experience fell short of what you'd hoped for. We understand that travelling with other like-minded people is one of the main reasons travellers choose Plotpackers, so learning close to departure that only two travellers were booked wasn't the experience you'd pictured. We did have some last-minute cancellations which unfortunately were out of our control. We do choose to operate smaller departures wherever possible rather than cancel them, so travellers don't lose out on trips they've already booked flights for and planned around.

We can confirm the departure itself was never at risk every element of your itinerary, along with our local team, was confirmed and ready to run as planned. Support was also available throughout via your dedicated WhatsApp group, where our Thailand team were active and responsive; we recognise the other traveller's lack of engagement in that chat understandably added to your concerns about the social side of the trip, but our team's presence there was consistent.

That said, we do accept we could have been more proactive in flagging the group size ahead of time, rather than you learning of it via the group chat. We've taken this on board and are reviewing how we share departure numbers with travellers further in advance.

We're sorry for any confusion around invoice dates following a system migration, some documents were regenerated with new system-assigned dates, though your original confirmation and receipt from that date hold the correct booking details. Our terms and conditions were also accessible throughout the booking process on our website.

As the trip remained fully operational, with accommodation, transport, activities and all local arrangements confirmed and going ahead as planned, we weren’t able to offer a refund in this instance. Our local teams rely on the income from these trips, and by this stage, all of the necessary payments and arrangements had already been confirmed and committed to.

Your feedback has been shared internally and is informing how we communicate departure details to travellers going forward. We really appreciate your feedback and if you'd like to discuss anything further, please do get in touch with us directly at info@plotpackers.com

Noté 5 sur 5 étoiles

I loved my trip in Brazil and Peru

I loved my trip in Brazil and Peru! I travelled with Layla and she always brings energy and fun to the group! We got to see everything each country had to offer and wouldn’t recommend it enough! Especially travelling with our girl Layla!

11 juillet 2026
Avis spontané
Noté 5 sur 5 étoiles

Everything was amazing

Everything was amazing! Especially having our guide Rico, he did his best to make sure we knew what was happening and kept us safe! All the activities were fun and were such an amazing experience.

30 juillet 2026
Avis spontané
Noté 5 sur 5 étoiles

My experience was great

My experience was great, our guide Jossy was such a kind and caring girl, she had great recommendations for food and activities.

3 août 2026
Avis spontané
Noté 3 sur 5 étoiles

A beautiful country but itinerary needs updating

Jossy was a great group leader for our trip to Peru. She was fun, kind and always had suggestions for what we could do to make the most of our time in this beautiful country. Some highlights were seeing Machu Picchu - 6am tickets meant it felt like we had the whole citadel to ourselves. White water rafting and zip lining were great. Night under the stars in the Huacachina desert was very cool. However, I give three stars because there were flaws with the trip itinerary - long bus rides that could be avoided, number of days spent in each place that should be changed, return train journey from Machu Picchu not included and long bus ride along mountainous roads given instead, use of Peru Hop for the first part of the trip which gives a really touristy feel, as opposed to if the group used a private bus.

24 juillet 2026
Avis spontané

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