Plotpackers Avis 

820
TrustScore 4.5 sur 5

4,7

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

The Peru trip was so well organised ensured we saw all we wanted to even with the distances. It was lovely to have a small group as made it feel more welcoming and like a little community. Jossy our g... Voir plus

Noté 5 sur 5 étoiles

I just finished up a trip with plotpackers to Indonesia. Not only did they assign us the best tour guide in the world who exceeded all of my expectations, but smoothly re arranged the trip as needed d... Voir plus

Noté 5 sur 5 étoiles

This was my first group trip, and it exceeded expectations! From the activities to the transport, everything was so well thought-out. Special shoutout to our local guide Ikhsan, who truly made the ex... Voir plus

Noté 3 sur 5 étoiles

Flying to the other side of the world in a 570 ton to plane is not sustainable. If we carry on as we are we will disrupt our Goldilocks climate where everything is just right to sustain 9 billion peop... Voir plus


Coordonnées de contact

4,7

Excellent

TrustScore 4.5 sur 5

820 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 77 % de ses avis négatifs

Répond généralement dans un délai de 2 semaines

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,7

Tous les avis

(820)

156 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Iceland May 2026

I went to Iceland with plotpackers May 2026 and Sera was amazing as our guide- making us feel comfortable and well informed through the whole trip. Great way to see a lot of it in a short period and accommodation chosen close to the city so very easy to explore in the evenings

27 mai 2026
Avis spontané
Noté 5 sur 5 étoiles

Amazing trip!

Sara was a great guide. Very interactive with the group. Shows us great spots of Iceland and very knowledgeable.
Amazing trip!
Thank you

27 mai 2026
Avis spontané
Noté 5 sur 5 étoiles

i booked the cartagena and beyond with…

i booked the cartagena and beyond with our lovely host Kate and it was a beautifull trip. it was very well organised and filled with fun and interesting activities. our host Liliana was a ray of sunshine and very helpful and informative. i had an amazing time, would definitely recommend!

30 avril 2026
Avis spontané
Noté 5 sur 5 étoiles

Couldnt wish for a better trip

I had an amazing trip with plotpackers!! We traveled in the northern part of Colombia and couldnt wish for a better local guide than Lilo to host this trip with 🩷 everything was perfectly organised, we learned a lot and had enough free time to relax. For anyone who’s travelling far away from their country for the first time I definitely recommend going with Plotpackers

11 mai 2026
Avis spontané
Noté 5 sur 5 étoiles

Colombia trip

Very nice trip to Colombia in the company of our guide Liliana! Very nice itinerary and good service from the guide, i recommended it

12 mai 2026
Avis spontané
Noté 3 sur 5 étoiles

The guide was not involved in the trip

The guide was not involved in the trip. She was always alone on her phone. The trip should definitely have been better organized. We had to pay to take a taxi to get to the boat activity when it was supposed to be included. In addition, why make us stop on an island for dinner if after they forbid us to go to the pool or on their beach. I think there are several things to improve in your way of doing things. I do not recommend the city of Santa Marta.

11 mai 2026
Avis spontané
Logo de Plotpackers

Réponse de Plotpackers

Hey, thank you for taking the time to share your feedback with us, we really appreciate it! We're sorry to hear that your experience didn't meet the expectations on this trip
We'd really love the opportunity to learn more about what happened, please don't hesitate to reach out to us directly at info@plotpackers.com and we're happy to continue the conversation and look into it further

Noté 5 sur 5 étoiles

Cartagena and Beyond: Colombia's Caribbean Coast 1-11th May 2026

I just came back from my first group trip ever to Colombia's Caribbean Coast (1-11th May 2026) with Liliana as our local tour guide and Kate as the host of the trip. I’ve traveled solo to Latin American countries before, but I had some safety concerns about Colombia as a solo female traveler.. However, finding Plotpackers and this particular itinerary felt like a sign to me! Everything was well organized and it was nice to sit back and relax, 10 days went by way too fast.. The activities and free time offered a perfect mix of culture, nature, adventure and time to chill, but the best part of the trip was definitely the group I traveled with! We all got along well and it felt like a small family at the end :) Having Liliana as our tour guide was also a blessing: She shared so much valuable knowledge about the culture, history and local food and was always there for everyone (even when she was sick)! The only thing that could have been communicated better beforehand was dietary restrictions, as no one knew about it in the beginning and this made things a bit complicated for me at some points..

11 mai 2026
Avis spontané
Noté 4 sur 5 étoiles

Vietnam

Eric was an amazing host, really nice person and helpful. He made all the travelling smooth and easy.

I think the itinerary could be changed a little to maximise time spent in the locations rather than travelling in the day however.

24 avril 2026
Avis spontané
Noté 5 sur 5 étoiles

I have been recently on a group trip to Brasil 🇧🇷

I have been recently on a group trip to Brasil with Plotpackers and it has been my second group trip with this company already. I feel like the trips are very well thought through, offering a good variety of experiences. What I most liked about it was the opportunity to get to know also some local places and connect to the people there. One of them being our guide Julio L., who did an amazing job! He took such good care of us, was so loving and caring and attentive to every little detail, while showing us around the beautiful state of Rio, thereby not only being our guide but a real friend to us!
I can totally recommend! :)

14 mars 2026
Avis spontané
Noté 5 sur 5 étoiles

India 2026

Had an amazing time in India with plotpackers! Our guide Arvind (papa duck) was amazing and super helpful and fun. I enjoyed every minute :)

6 avril 2026
Avis spontané
Noté 1 sur 5 étoiles

No flexibility in exceptional…

No flexibility in exceptional circumstances – very disappointing

I booked a trip with Plotpackers, but my flight with Qatar Airways was cancelled due to the current geopolitical situation. As a result, it became practically impossible for me to reach the destination (Maldives) in a normal, safe, and reasonably affordable way. You cannot promote yourself as a “budget travel company” if you expect the customer to spend thousands of euros extra to get to the destination.

Despite these exceptional circumstances, Plotpackers refuses any form of refund or reasonable solution. They strictly rely on their terms and conditions, without taking into account that the trip has become effectively unfeasible for me.

They state that the trip is still “going ahead,” but that is irrelevant when, as a customer, you can no longer reach the destination in a realistic way. Alternative routes are significantly more expensive and uncertain, making the trip unreasonable to carry out.

What disappointed me the most:
- No flexibility in exceptional circumstances
- Strict reliance on terms without considering the real situation of the customer
- No attempt to offer a reasonable solution (such as rescheduling or partial refund)

This gives the impression that all risk is placed entirely on the customer, even in cases of force majeure.

I would strongly advise future travelers to think carefully before booking, especially if your trip depends on international flights.

Very disappointed with how this has been handled.

1 avril 2026
Avis spontané
Logo de Plotpackers

Réponse de Plotpackers

Hi Isa,

Thank you so much for sharing your feedback. We completely understand why the current circumstances have been so difficult, and we're very sorry for the stress this has caused.

We have already been in direct contact with you over email, but if you'd like to discuss anything further, we're always happy to continue the conversation.

We completely understand that your concerns are really about the journey itself and the wider situation affecting flight routes. As flights are not included in our packages, any disruption relating to airlines, routing, or airspace is unfortunately outside of our control. While we genuinely appreciate how frustrating this is, airlines have been continuing to operate alternative routes where possible, and we did encourage you to explore those options as well as making a claim directly with the airline or through your travel insurance.

Regarding your request to reschedule or receive a refund, we completely understand why you're asking for this given the circumstances, and we truly wish we were able to say yes. However, as we were now within 90 days of departure, our Terms and Conditions do apply, which means bookings at this stage are non-refundable and non-transferable.

We'd love to share a bit more context here, because this is something we take very seriously. We work closely with small, local suppliers and teams on the ground who rely heavily on confirmed bookings like yours. These are often independent businesses and community partners in the Maldives, and once everything is arranged and paid for, they depend on that income to support their livelihoods and their families. Because of this, we have a real responsibility to honour those commitments and make sure the wonderful people who bring these trips to life are properly supported, it's a core part of what being a responsible budget travel company means to us.

We're really sorry that this isn't the outcome you were hoping for but if you'd like to talk anything through further, we're always here to help, please just reach out to us at info@plotpackers.com and we'll be happy to chat further

Warm regards,
The Plotpackers Team

Noté 5 sur 5 étoiles

Love a Plotpackers Trip!

Love a Plotpackers trip! I have taken two trips with them, one to Iceland and one to India (very different trips!!) and both were well thought-out, packed with details, and with smart, attentive guides.

One thing I liked about the Iceland trip, in particular, is that we had one Plotpackers-specific guide and then one country-based/local guide. I also loved the free time we had in Iceland.

Comparatively, we had ZERO free time in India. Which was fine since we saw so much. But if free time is important to you, do your research on the itinerary or others' experiences with that specific trip.

1 mars 2026
Avis spontané
Noté 5 sur 5 étoiles

I had such a great time in India

I had such a great time in India, everything that was included in the trip was fantastic and kept us busy and there were optional activities as well that made the trip feel even better. Our guide Arvind was excellent, he was very knowledgeable about every place we visited and helped us all out when we needed to find an atm or book extra activities.

6 avril 2026
Avis spontané
Noté 5 sur 5 étoiles

India Golden Triangle 2026

Had the most amazing experience doing the golden triangle in India with Plotpackers. Everything was organized and planned out perfectly each day. Our guide, Arvind, made each of us feel safe and taken care of. He was exceptionally knowledgeable and kind! We could not have survived without him and our wonderful drivers. Thank you all for such an amazing trip!

13 avril 2026
Avis spontané
Noté 5 sur 5 étoiles

I had the most amazing time!

I had the most amazing time!! I came into this trip very unsure but I have never been so glad to have done something like this!

I have met the most amazing people and our tour guide Arvind was truly amazing! He was our bestie this whole trip and I wouldn’t have wanted to do this with anyone else!

Thank you guys for the best time!

5 avril 2026
Avis spontané

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus