Plumbstoredirect Avis 

I was sent a macerator, not the one I purchased, it was advertised as Saniflo, the one I got was Ovington, could have bought that on Ebay £150 cheaper than what I paid them, their is no response from the seller, I have asked for the difference to be refunded, no response by email or telephone
DO NOT BUY FROM THIS BUSINESS, DON'T GET CAUGHT LIKE ME, BE WARNED

Bought to replace an older Saniflo macerator. Item arrived on time and as described by Plumbstore Direct. Fitted by plumber in less than an hour (including taking out older appliance) and working satisfactorily.

They didn’t deliver on time
The saniflo was an after market one
Never returned my next day delivery charge,
Won’t answer the phone

Purchased a macerator, I've received what appears to be wrong model, pump limits lower then what I ordered , I've emailed several times mes and called multiple times, no answer, still waiting for their response.

The macerator they sent I can buy significantly cheaper from other resellers.

Using Sani Flow branding to con people into buying a inferior product.. I am a plumber and I fell for it, went back and read their wording and it states it it is a replacement for however with the giant Sani Flo logo it’s very easy to be manipulated.

Ordered a new saniflo macerator and it arrived less than 24 hours later. Great value for money. Highly recommended.

I bought a macerator I receive a wrong model upto now I still waiting for their response so slow to communicate so bad .

It wasn’t the brand I ordered , I ordered a Saniflo , I got a Sanilite, that didn’t work, I’m waiting for a replacement part to see if that fixes it, if not it’ll be going back

Thought I was buying a saniflo because on the same page as the item I purchased was a saniflo logo also item price stated that it included vat yet the the company is not vat registered

No answers to phone or email selling fake saniflos called 5 times sent 3 emails no reply will get refund from credit card company AVOID AVOID !

Quick response and delivery even although I expected delay over a holiday weekend. Macerator fitted and running perfectly.... favourable pricing too!

Wrong item sent and received 2nd day not next day. And very poor comms. Still not had a resolution

Purchased a sani flow macerator when it arrived it was the wrong one that got delivered tried to phone them was told you have to contact them by email only sent three emails still no reply back still waiting customer left with ladies having to use gents toilet in busy office

Quick delivery good product

Great delivery schedule...some feedback from the carrier might be helpful.

Poor communication poor delivery poor representation of the company. Would never use again and should be given a wide berth.

Severely unhappy!
Ordered sani flow for a customer and it is faulty! Been trying to contact your company for a refund or replacement and no reply to my emails or voicemails!
Still waiting for a response….

Arrived on time. Fitted just fine. Very please with it.