Plumus Ltd Avis 

Andrew was amazing spent the day fixing every issue and going above and beyond on every detail. Cannot rate highly enough!

I would highly recommend this provider, Andrew fixed the problem swiftly and was very professional. The service was much appreciated!

I couldn't ask for a better service. I had a blocked sink and bath which however hard I and my friend tried we couldn't unblock it I called Plumus and they arrived within 10mins and finished the job in under the hour. Craig the plumber seeing that I was disabled was extremely helpful and sympathetic and finished the job under the hour.

They acted quick and high performance!

I recommend the company. They replace a boiler and did a really neat job. Very friendly and they explained everything very well.Very happy with the job they did.

I had a completely stress-free experience with this plumbing company from start to finish. James answered the phone straight away and was polite, professional, and very transparent about what to expect, which immediately put me at ease. When Luke and Harry arrived, they quickly assessed the situation and got to work clearing a major blockage in my drains. They were clearly very experienced and competent, explaining what they were doing along the way and making sure everything was sorted properly. They even surveyed my drains with a camera to ensure there wasn’t any issues so the blockage wouldn’t happen again. The whole process was smooth, efficient, and handled with real professionalism. Highly recommend this team for anyone looking for reliable, no-stress plumbing help! Five stars !

Very professional. Good service. Very happy with outcome. Called them out as an emergency. Would certainly recommend.

We had the misfortune to require a drainage engineer last. The ground floor toilet started to fail to flush and an elderly relative was staying with us which made the situation even more urgent to fix. I called someone I'd used for drainage work before when we had a blocked sink but they couldn't help until Monday, and today was Thursday. So I called Plumus who we're able to send someone out in an hour. James was excellent, immediately realised the it was only after a number of flushes the the toilet would back up, and immediately lifted the manhole in our living room (its an extension). The Manhole was hidden under the floor and was tricky to access but he managed it in about 10 minutes only to find the manhole completely full. He immediately went and checked the Manhole out the front of the house and that was also full. He managed to clear the blockage with a water jet and both manholes started to empty. I was so relieved that my relative would be able to use the downstairs loo as they could not have made it upstairs.
It was suggested that I had the manholes and channels all cleaned which could be done first thing in the morning- No pressure was put on me and I thought this a good idea.

Craig from Plumus arrived just after 8am and proceeded to clean all parts of the drainage system and then used a camera to inspect the drains under and at the front of the house. Luckily nothing was found which could have caused the blockage but we were told that it could have been there a very long time. Craig did spot a place in the outside drainage which may have collapsed as salt glaze pipe work was found in the channel along with stones which were hoovered up. The camera however was not able to get around a bend to see if the debris was from the soil-pipe at the front of the house. He suggested cutting an access point in the 120 year old soil-pipe so that the camera might get a better view and confirm if there was any damage that required more attention. It was felt this was not the cause of the original blockage but that further investigation should be made and he draw up a costing for the work which will not change even if we get the work done in a few months.

I found James and Craig from Plumus outstanding. On time, quick but thorough, very good explanation of what they were doing and why. I have absolutely nothing but thanks for their professionalism and work.

The initial unblocking cost £180 (took ~45 minutes and its £150+vat for the first hour) and the subsequent survey, £970 including VAT (5 hours of work). The proposed further investigation has been priced at £480 all in.

These type of issues come out of the blue and are never nice and always pricey but James and Craig from Plumus made it a straightforward and pleasant experience. They ensured the property was not damaged by their equipment and cleaned up very well.

I would highly recommend Plumus, and specifically James and Craig for any similar work.

James and the team at Plumus are some of the most professional people I’ve had the opportunity to work with. We had a late-night callout for a burst mains the night before going on holiday, and the team arrived within an hour to isolate the issue and walk us through our options.

After the weekend, they returned and carried out a clean, professional repair on a set of damaged pipes. We also had complications with our building management, and James worked tirelessly to find a solution, making what could have been a stressful situation feel effortless.

Highly recommend Plumus!

We use plumus for the majority of our electrical and plumbing issues within our social housing stock.
Everyone is polite and quick to respond. The work is finished to an impeccable standard, for a very good price and invoice are very informative and detailed. I highly recommend their work.

Excellent experience so far with this company. I have used Plumus at three properties we own and so far is one of the best plumbing companies we have found. Very friendly, helpful and knowledgeable. Also matched the cost of works I had negotiated with other companies. Very good experience.

This is the second time I have used Plumus Ltd in a matter of weeks and I have nothing but praise for James and his team. I had a very old boiler and pipe work to replace which was done to such a high standard. James explained everything that they were doing at all times and my house was left in an immaculate condition, the hoover being in constant use. My neighbour was so impressed with their attitude and politeness whilst outside my house and their consideration with parking that she has asked me for their contact number.
James went out of his way to explain the working of a Nest controller and even made time to set up the Nest app on my mobile. Definitely way over and above all expectations and I would thoroughly recommend Plumus Ltd to anyone who wants a high standard of work.

A brand I now trust! Which in my books is very important. Very smart and tidy company! The job was done in under an hour and the plumber who attended was absolutely lovely and completely polite and professional without fault.

Happy to give these guys 5 stars all round. Great expertise & communication.
Made every effort to fix my troublesome pipes with minimal disruption. Cleared up any mess made and superb aftercare to ensure all working ok.
I am so happy to have found a company I can trust & will not hesitate to use again in the future.

Finally, i’ve found a plumbing company i can rely on. Punctual, professional, knowledgeable and, they communicate. Excellent company, would definitely recommend.

Can’t recommend James enough. Very polite, timely & tidy. Completed a boiler service for me and explained any issues & advised when I’m likely to need a new one etc. Very good service overall.

James was such a nice man. On time and went above and beyond fixing our plumbing issues. Explained every process as he went along and was so clean and tidy. Any other issues I will be calling James.
Cannot speak highly enough of him and will definitely recommend him to friends and family