Pocket Receptionist have been a huge support to my Estate Agency giving us peace of mind we never miss a call, enquiry or valuation allowing us to work smarter while providing excellent customer servi... Voir plus
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Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
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Lisez les avis des autres
Pocket Receptionist has managed our inbound calls for nearly three years. During this time, they have always provided an excellent service, which we have been very happy with. If you're reading thi... Voir plus
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My business partner and I have been using pocket receptionist for a few months now , since switching from Moneypenny. Our only regret is not doing this sooner as they're hundreds cheaper per mont... Voir plus
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We have found using pocket receptionist for the last few years essential for our business to be able to continue to grow. We are able to focus on other areas within our business and get back to custo... Voir plus
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À propos de l'entreprise
À propos de Pocket Receptionist
Écrit par l'entreprise
Pocket Receptionist: Your Reliable Ally in Seamless Communication.
Pocket Receptionist answers your calls with precision, professionalism, and a personal touch. Suited for businesses of all sizes, our service ensures every caller gets the attention they deserve.
From message taking to appointment bookings and payment processing, our receptionists maintain your reputation for excellence. Whether you' re a startup or an established enterprise, our tailored solutions and state-of-the-art software ensure no opportunity is missed.
Call Quality Guarantee
We’re committed to delivering you the highest service level and guarantee every call we take for you.
If you’re not happy with the way a call was handled, we will refund you for that call immediately.
Coordonnées de contact
Sea Lake Road, NR32 3LQ, Lowestoft, Royaume-Uni
- pocketreceptionist.co.uk
4,4
Excellent
103 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Serial spammers
They subscribed my email from a post I made on a diet for disabled site. They refuse to remove me from their illegal spam list and continue to spam me. You want to do business with them, really?
11 mai 2022
Avis spontané
Great idea at first but added…
Great idea at first but added additional charges and no ability to learn the basics of my business based on data collection requested left many customers confused and lost me potential customers. Great sales pitch from whoever is was who signed me up, but quickly went down hill.
7 mai 2022
Good service and price
13 avril 2022
I used this company for a while now and…
I used this company for a while now and I can honestly say I would be lost with them. The team are amazing no matter who you speak with and they always follow your requests perfectly. Nothing is ever too small for them.
7 avril 2022
Avis spontané
Great ambassadors for our business
I've worked with other virtual receptionist services in the past, but the friendly, professional and highly responsive Pocket Receptionist team makes it feel like they're part of the team. In fact we've had clients mention Pocket staff by name, as if regular colleagues.
Great ambassadors for our business, really good value for money and highly recommended.
28 mars 2022
Very very professional Service
21 mars 2022
Brilliant service and very…
Brilliant service and very professional. Thanks we are very satisfied with PR compared to our previous call handling service. 100% better.
21 mars 2022
Awful service
The accounts team billed us for a month when our account was closed. Refused to refund despite presenting them with clear evidence of a closed account. I will never ever use this awful company again. Avoid like the plague !!
4 mars 2022
Réponse de Pocket Receptionist
Hi Sam,
Could you provide details of your company name and the date you signed up and I'll investigate this immediately.
Part of the Team
We've been using Pocket Receptionist for many years and have always found them very friendly, professional and helpful. They have become an integral part of our business, and would highly recommend.
1 mars 2022
What can I say id be lost without this…
What can I say id be lost without this team on my side. The are professional and friendly and carry out how I wish to run my office perfectly. Having PR on side allows me to spend more time making money and growing the business. Good job guys
2 décembre 2020
Avis spontané
Professional and responsive service
Professional and responsive service; you can even have a free trial if you want to 'try before you buy'!
15 novembre 2020
Avis spontané
Great service
29 juillet 2020
Avis spontané
The best around
Very efficient,they take the time to contact you on a regular basis to see if there are any problems. I really can't fault the service they provide and would recommended them without hesitation.
24 juillet 2020
Avis spontané
Very efficient
Very efficient, they take the time to contact you on a regular basis to see if there are any problems. I really can't fault the service they provide and would recommend them without hesitation.
23 juillet 2020
Avis spontané
Great people offering a professional…
Great people offering a professional service, fantastic value for money!
22 juillet 2020
Avis spontané
Faultless throughout
I have been with Pocket Receptionist for a number of years and the service has been faultless throughout. Highly recommended to any business large or small.
21 juillet 2020
Avis spontané
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