Lewis Routley was an absolute gem 💎 made me feel very at ease considering ive tried many times over the years to start life insurance but been too anxious. I now feel a big weight off of my should... Voir plus
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Martyn G was amazing! His customer services skills are fantastic. Singed up immediately after speaking to him. He adjusted the quote to fit our family perfectly to make sure my family would be protect... Voir plus
Spent a bit of time speaking with Mike McCarthy this morning who talked me through my choices and was very helpful when I was getting a bit confused as all this was brand new to me. He was very ea... Voir plus
L'entreprise a répondu
I had a lovely conversation with Mike McCarthy, he was knowledgeable and friendly, and made the whole experience very easy. He gave me multiple quote options and talked me through what everything mean... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Hello mum, we’re Polly. Since launching in 2015, we’ve helped more than 750,000 UK mums protect their families’ futures by taking out affordable life insurance. Let’s talk about the bad thing for a moment. Hmm, yes we know – dying’s not our favourite topic of conversation either. But sadly, death is a fact of life and comes to us all at some point. And the tragic reality is that it sometimes happens much sooner than expected. That’s why we launched Polly. Every 22 minutes a child in the UK loses a parent they depend on financially. But despite this over 12% of UK Mums still have no life insurance to protect their family if the worst happened.
Coordonnées de contact
Polly.co.uk, 920 Hempton Court, BS32 4SR, Bristol, Royaume-Uni
- hello@polly.co.uk
- polly.co.uk
4,8
Excellent
9 k avis
Demande des avis aux clients
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Lewis was very nice guy explained…
Lewis was very nice guy explained everything well, easy to talk to, felt very relaxed talking about life cover with him, would recommend anyone looking to change or take out life insurance cover to speak with Lewis, he’s chatty, friendly and polite young man!
12 août 2026
Avis spontané
Réponse de Polly.co.uk
Hi Carla,
Thank you for the great recommendation! We are thrilled to hear that Lewis was so friendly and clear when helping you with your life cover. Welcome to Polly!
Kind regards
The Polly team
Jake Phillips - really helpful
Jake Phillips was really helpful. He helped me set up my policies a few years ago. He recently assisted me with cancelling my life policy (company is now supplying one) without trying to upsell me a policy I didn’t need. He increased by CIC and was thorough but quick and everything was sorted within 10min. Was a pleasure dealing with him.
11 août 2026
Avis spontané
Réponse de Polly.co.uk
Hi Sarah,
Thank you for leaving us a review. It is fantastic to hear that Jake provided such efficient service when updating your policies. Ensuring your cover fits your exact situation, while keeping the process prompt and thorough, is a top priority for our team. Welcome to Polly!
Kind regards
The Polly team
Lovely Lewis
What a lovely conversation I’ve just had with Lewis Routley whilst setting up my life insurance! If I could give more than 5 stars I would. From start to finish Lewis was professional but made me feel at ease whilst discussing personal topics. He also made my daughter laugh which is always a bonus! Thank you so much Lewis for your help and swift service . Hopefully we can get my partner set up soon too!
12 août 2026
Avis spontané
Réponse de Polly.co.uk
Hi Hazel,
Thank you for the high praise! We are delighted to hear that Lewis made the process so comfortable! By all means let us know when your partner would like a quote, we are here to help! Welcome to Polly!
Kind regards
The Polly team
Wont stop calling on multiple different…
Wont stop calling on multiple different numbers. Off putting and as a consequence I have gone elsewhere. Also sold my details to several different companies. Scam
7 août 2026
Avis spontané
Réponse de Polly.co.uk
Hello Samantha,
We are sorry we were unable to reach you at a convenient time and for any frustration felt.
Our intent is never to annoy or overwhelm, we follow up on the enquiries we receive because life insurance is something easily put off, however we appreciate this has not worked for you in this occasion.
We do not sell personal data to third parties, so we have sent a Trustpilot information request so we can identify your account, investigate this properly, and remove your number from our contact list right away.
Kind regards
The Polly team
Highly reccomend
I have just signed up with Polly after having a lovely call from James, he was so pleasant to speak with and covered absolutely everything, really helpful, would definitely recommend
11 août 2026
Avis spontané
Réponse de Polly.co.uk
Hi Kate,
Thank you for taking the time to leave us a review. It's wonderful to know that James provided such good service on your call.
Kind regards
The Polly team
James was really helpful
James was really helpful, I didn’t know wether I was too young to get life insurance and he said this is the perfect time, he made the process so easy and I have peace of mind now that I have the right cover and I have no worries
11 août 2026
Avis spontané
Réponse de Polly.co.uk
Hi Georgia,
Thank you for the recommendation! We are happy to hear that James was so pleasant and helpful on your call. Welcome to Polly!
Kind regards
The Polly team
Spoke with a lovely agent today called…
Spoke with a lovely agent today called Umesh. He was very efficient and answered all my questions in great detail.
Explained all my policy benefits and he was extremely polite and had a very good sense of humour. Thank you for your help today.
10 août 2026
Avis spontané
Réponse de Polly.co.uk
Hi Laura,
Thanks for the great feedback! We are delighted Umesh was so efficient while walking you through your policy details. Welcome to Polly!
Kind regards
The Polly team
Brilliant service from LEWIS ROUTLEY. Well done and thank u so much for your help
Well what can I say from start to finish what a help he truely was amazing at his job help me and husband with our life insurance...
LEWIS ROUTLEY
Thank u so much. Brilliant service
10 août 2026
Avis spontané
Réponse de Polly.co.uk
Hi Deborah,
Thanks for the brilliant review! We are so glad Lewis provided such great support and made the whole process easy for you and your husband. Welcome to Polly!
Kind regards
The Polly team
Very professional company
Very professional company. I spoke with Scott Williams today, he was just lovely made the whole process easy and complicated free. I am all covered and not worried about how my family will be without me.
8 août 2026
Avis spontané
Réponse de Polly.co.uk
Hi Demi,
Thank you for the great review! We are thrilled Scott could help get you covered quickly and without any complication.
Welcome to Polly!
Kind regards
The Polly team
Mitchell was helpful and very…
Mitchell was helpful and very knowledgeable. I would happily recommend him
3 août 2026
Avis spontané
Réponse de Polly.co.uk
Hi Gemma,
Thank you for your 5 star feedback and recommendation, we're happy Mitchell was so helpful.
Kind regards
The Polly team
Friendly and great support from Lewis…
Friendly and great support from Lewis routley to help me update my life insurance policies.
7 août 2026
Avis spontané
Réponse de Polly.co.uk
HI there,
Thank you for taking the time to share your feedback. We are glad Lewis was on hand to make the whole process friendly and straightforward.
Welcome to Polly!
Kind regards
The Polly team
Spoke to a gentleman called Gary…
Spoke to a gentleman called Gary Roberts he was very friendly and informative after the recent passing of my dad I didnt realise how important it was to have life insurance being a mum of 2 I know now that leaving something for them behind is a necessary
6 août 2026
Avis spontané
Réponse de Polly.co.uk
Hi Lisa,
Thank you for the great review! We are thrilled to hear that Gary was so helpful and informative, helping you get that essential cover in place.
Welcome to Polly!
Kind regards
The Polly team
Martyn Gavin was extremely helpful and…
Martyn Gavin was extremely helpful and answered all my questions amazingly thanks again
7 août 2026
Avis spontané
Réponse de Polly.co.uk
Hi Megan,
Thank you for the great review! We are thrilled to hear that Martyn Gavin was so helpful and answered all your questions today.
Welcome to Polly!
Kind regards
The Polly team
Andrew was excellent
Andrew was friendly, informative and helped me to make informed decisions that were right for me. He provided necessary guidance along the way and it didn’t feel as if he was trying to sell anything, he just wanted to help and make sure I had the best deal available.
31 juillet 2026
Avis spontané
Réponse de Polly.co.uk
HI Elise,
Thank you for the great feedback! We are very happy Andrew was so helpful! We really appreciate you sharing your experience!
Welcome to Polly!
Kind regards
The Polly team
They explain things in a way that you will understand
Very friendly and information was shared very well. I understood everything so well.
6 août 2026
Avis spontané
Réponse de Polly.co.uk
Hi Netsai,
Thank you for the 5 stars, we really appreciate you taking the time to share your experience!
Kind regards
The Polly team
Was on the phone to umesh he was…
Was on the phone to umesh he was brilliant in explaining everything would totally recommend
6 août 2026
Avis spontané
Réponse de Polly.co.uk
Hi LIna,
Thank you for the great recommendation! We are so glad Umesh was brilliant at explaining everything and made your call such a positive experience.
Welcome to Polly!
Kind regards
The Polly team
Couldn’t fault them 5*****
Lewis could not have been more helpful. I was worried about getting life insurance due to my weight and previous breast issues.
Lewis was so understanding having also just had a baby , he knew the worry I had of a financial security for my family
He was attentive in listening to me and the worries I had. Very understanding and compassionate.
I’m very grateful for this thank you again
5*****
6 août 2026
Avis spontané
Réponse de Polly.co.uk
Hi Awi,
Thank you for the wonderful feedback! We are so glad Lewis provided the support you needed to secure peace of mind for your family.
Welcome to Polly!
Kind regards
The Polly team
Jack was amazing he made my phone call…
Jack was amazing he made my phone call experience was great. He was very helpful and very informative. Also had some great conversation.
6 août 2026
Avis spontané
Réponse de Polly.co.uk
HI Momo,
Thank you for the great feedback! We are so glad Jack was helpful and easy to chat with during your call.
Welcome to Polly!
Kind regards
The Polly team
Charlotte
Thank you to Lewis for the phone call today. He really explained everything - and was very happy to answer any questions I had. I felt a lot more comfortable and knowledgable about things after talking to him. Diolch Lewis!
5 août 2026
Avis spontané
Réponse de Polly.co.uk
Hi Charlotte,
Thank you for taking the time to leave a review. We are delighted to hear that Lewis provided clear, thorough explanations and made sure all your questions were answered.
Kind regards
The Polly team
Great customer service
Great customer service, really helpful and supportive. Thank you
5 août 2026
Avis spontané
Réponse de Polly.co.uk
HI Tash,
Thank you for leaving such nice feedback! We are so glad we could make the process such a positive experience for you. Welcome to Polly!
Kind regards
The Polly team
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