Polly.co.uk Avis 

9 033
TrustScore 5 sur 5

4,8

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Lisez les avis des autres

Noté 5 sur 5 étoiles

I had a lovely conversation with Mike McCarthy, he was knowledgeable and friendly, and made the whole experience very easy. He gave me multiple quote options and talked me through what everything mean... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Lewis R was really helpful and informative, it was very clear he knew exactly what he was talking about and helped me where I was stuck. I can genuinely say I had a brilliant experience setting up my... Voir plus

L'entreprise a répondu

Noté 4 sur 5 étoiles

Spent a bit of time speaking with Mike McCarthy this morning who talked me through my choices and was very helpful when I was getting a bit confused as all this was brand new to me. He was very ea... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I had a fantastic experience with Martyn Gavin when taking out my life insuranc. He was incredibly friendly, knowledgeable and patient throughout the whole process. I had a noisy young child with me... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Courtier d'assurances
  2. Compagnie d'assurance vie

Écrit par l'entreprise

Hello mum, we’re Polly. Since launching in 2015, we’ve helped more than 750,000 UK mums protect their families’ futures by taking out affordable life insurance. Let’s talk about the bad thing for a moment. Hmm, yes we know – dying’s not our favourite topic of conversation either. But sadly, death is a fact of life and comes to us all at some point. And the tragic reality is that it sometimes happens much sooner than expected. That’s why we launched Polly. Every 22 minutes a child in the UK loses a parent they depend on financially. But despite this over 12% of UK Mums still have no life insurance to protect their family if the worst happened.


Coordonnées de contact

4,8

Excellent

TrustScore 5 sur 5

9 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,8

Tous les avis

(9 033)

1 229 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

I spoke to a gentleman name Thomas way…

I spoke to a gentleman name Thomas way he was absolutely amazing on the phone very clear and explained the question to me didn’t rush me very good experience thank you

14 septembre 2026
Avis spontané
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Réponse de Polly.co.uk

Hi Becca,

Thank you for such positive feedback! We're thrilled to hear that Thomas was clear, patient, and helpful throughout your call.

Welcome to Polly!

Kind regards
The Polly team

Noté 5 sur 5 étoiles

Johnathan made my experience very…

Johnathan made my experience very straight forward and easy! Couldn’t have spoke to a nicer fella! So glad a choice polly

12 septembre 2026
Avis spontané
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Réponse de Polly.co.uk

Hi Niamh,

Thank you so much for the review! We are glad Johnathan was able to help and make everything so straightforward for you. Welcome to Polly!

Kind regards
The Polly team

Noté 5 sur 5 étoiles

Joseph Purnell was incredible

Joseph Purnell was incredible. His customer service skills are exceptional. Thank you Joseph.

11 septembre 2026
Avis spontané
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Réponse de Polly.co.uk

Hi Gemma,

Thank you so much for the review! We are glad Joseph provided such incredible customer service for you. Welcome to Polly!

Kind regards
The Polly team

Noté 5 sur 5 étoiles

I spoke with Jacob Harris today

I spoke with Jacob Harris today, he was so helpful, the whole process was so easy and it was great to have his support, I had no idea what I was doing and he’s helped me to understand the process, so friendly & easy, definitely recommend.

11 septembre 2026
Avis spontané
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Réponse de Polly.co.uk

Hi Grace,

Thank you so much for the recommendation! We are thrilled that Jacob was so supportive and made the process easy. Welcome to Polly!

Kind regards
The Polly team

Noté 5 sur 5 étoiles

Umesh was really helpful and explained…

Umesh was really helpful and explained everything in detail to where I fully understood everything amazing experience highly recommend

11 septembre 2026
Avis spontané
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Réponse de Polly.co.uk

Hi Natasha,

Thank you so much for the recommendation! We are thrilled that Umesh helped explain everything in detail so you felt fully informed. Welcome to Polly!

Kind regards
The Polly team

Noté 5 sur 5 étoiles

Wonderful customer service from Dylan

Wonderful customer service from Dylan! Explained everything perfectly and felt no pressure whatsoever!

10 septembre 2026
Avis spontané
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Réponse de Polly.co.uk

Hi Charlotte,

Thank you so much for the review! We are glad Dylan was able to help and explain everything perfectly. Welcome to Polly!

Kind regards
The Polly team

Noté 5 sur 5 étoiles

Today I opened a life insurance policy…

Today I opened a life insurance policy after seeing an advert on Instagram and reminded me how important it was as a new mum. I dealt with Julian who was so helpful, friendly and light hearted. He was so informative and helped me choose the right policy for me and my budget. I had a brilliant experience and I'm so happy I made the choice with Polly.

10 septembre 2026
Avis spontané
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Réponse de Polly.co.uk

Hi Charlotte,

Thank you for your review. It is great to hear that Julian provided such a helpful and friendly service. Helping you find cover that fits your individual requirements and budget is core to how we work.

Welcome to Polly!

Kind regards
The Polly team

Noté 5 sur 5 étoiles

10/10 Reccomend!

I spoke with Mike McCarthy today regarding my life insurance policy. He really went above and beyond, he was so clear when explaining the terms and conditions, and was an absolute delight to speak to.
I would absolutely recommend!

10 septembre 2026
Avis spontané
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Réponse de Polly.co.uk

Hi Amber,

Thank you for the recommendation! We are delighted that Mike went above and beyond and made explaining your policy terms clear and a pleasant experience.

Welcome to Polly!

Kind regards
The Polly team

Noté 5 sur 5 étoiles

Brilliant staff and service 100% recommend using Polly as your life insurance provider

It was an absolute pleasure to receive such dedicated assistance from Lewis Routley while arranging my life insurance today. The level of professionalism and friendliness displayed throughout our interaction made the entire process feel effortless and secure. I truly appreciated the friendly and engaging conversation that accompanied our discussions. Such thoughtful service is rarely encountered and left a lasting positive impression on my day. Thank you sincerely for providing so much support and guidance that was both exceptionally helpful and genuinely welcoming.

10 septembre 2026
Avis spontané
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Réponse de Polly.co.uk

Hi Vicky,

Thank you for the review! We are delighted to hear that Lewis made setting up your life insurance so effortless and straightforward.

Welcome to Polly!

Kind regards
The Polly team

Noté 5 sur 5 étoiles

Fab customer service

My advisor was Lewis Routley. He was amazing. He took time with me as I had my baby with me while on the phone. He was so understanding, relatable and soo easy to talk to and have banter with. A smooth and easy going conversation while also knowing you’re doing the right thing for your family. No better experience could have been had

10 septembre 2026
Avis spontané
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Réponse de Polly.co.uk

Hi Amy-Louise,

Thank you for the review! We are happy that Lewis was so understanding and made setting up your policy such a smooth, easy conversation.

Welcome to Polly!

Kind regards
The Polly team

Noté 5 sur 5 étoiles

Spoke to mike

Spoke to mike. He was absolutely lovely and made the process so easy and understandable. I couldnt be happier with the help that was provided

10 septembre 2026
Avis spontané
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Réponse de Polly.co.uk

Hi Megan,

Thank you for the review! We are delighted that Mike was so lovely to speak with and made everything simple and easy to understand.

Welcome to Polly!

Kind regards
The Polly team

Noté 5 sur 5 étoiles

Lewis is a JOY

Lewis is a joy, thanks for the help. It was so nice to deal with an insurance person who was just normal. Thanks Lewis!

10 septembre 2026
Avis spontané
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Réponse de Polly.co.uk

Hi Liberty,

Thank you for the review! We are delighted that Lewis was a joy to deal with and made the process easy and straightforward.

Welcome to Polly!

Kind regards
The Polly team

Noté 5 sur 5 étoiles

I’ve recently taken life insurance out…

I’ve recently taken life insurance out with Polly and spoke to Mike McCarthy he has helped me find the best choice for myself with no obligation and his customer service skills were very professional he made me feel very at ease would definitely recommend Polly life insurance, thank you Mike.

10 septembre 2026
Avis spontané
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Réponse de Polly.co.uk

Hi Melanie,

Thank you for the recommendation! We are delighted to hear that Mike was so professional and made you feel completely at ease.

Welcome to Polly!

Kind regards
The Polly team

Noté 5 sur 5 étoiles

Polly service

Charlotte was very kind and helpful

10 septembre 2026
Avis spontané
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Réponse de Polly.co.uk

Hi Inna,

Thank you for your 5 stars review we really appreciate you taking the time to share your experience.

Kind regards
The Polly team

Noté 5 sur 5 étoiles

Amazing !!

Spoke to Mike. He was very thorough and explained everything to me especially and broke it down to help me understand! Great communication and very understanding!
Thank you Mike ! 😊

9 septembre 2026
Avis spontané
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Réponse de Polly.co.uk

Hi Taya,

Thanks so much for the review! We are thrilled Mike provided great communication, stayed understanding, and broke everything down so well for you.

Welcome to Polly!

Kind regards
The Polly team

Noté 5 sur 5 étoiles

Joseph was really helpful and professional

Joseph was really helpful and professional. Great customer service! Easy process, and I was advised on what was best for my circumstances. Thank you for setting up my life and critical illness cover with Polly. I now feel comfortable knowing myself and my family are protected ✨

9 septembre 2026
Avis spontané
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Réponse de Polly.co.uk

Hi Amy,

Thanks so much for the review! We are thrilled Joseph was so helpful and professional in making the process easy and getting your cover set up.

Welcome to Polly!

Kind regards
The Polly team

Noté 5 sur 5 étoiles

I’ve signed up with Polly today I had…

I’ve signed up with Polly today I had the pleasure of speaking with James today he made the whole experience so easy and made me feel so comfortable throughout the whole call!
Thank you again

9 septembre 2026
Avis spontané
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Réponse de Polly.co.uk

Hi Courtney,

Thanks so much for the review! We are thrilled James made the entire process so easy and comfortable for you.

Welcome to Polly!

Kind regards
The Polly team

Noté 5 sur 5 étoiles

Lewis Routley was great for getting my…

Lewis Routley was great for getting my policy in place, particularly getting the right thing for my family. Thank you so much. 🙏🏼

9 septembre 2026
Avis spontané
Logo de Polly.co.uk

Réponse de Polly.co.uk

Hi Caroline,

Thanks so much for the review! We are thrilled Lewis was so helpful in getting the right policy in place for your family.

Welcome to Polly!

Kind regards
The Polly team

Noté 5 sur 5 étoiles

Provided useful and effective…

Provided useful and effective information. Customer service was excellent.

9 septembre 2026
Avis spontané
Logo de Polly.co.uk

Réponse de Polly.co.uk

Hi There,

Thanks so much for the review! We are thrilled to hear you received useful, effective information and excellent customer service.

Welcome to Polly!

Kind regards
The Polly team

Noté 5 sur 5 étoiles

Lewis was such a great help getting me…

Lewis was such a great help getting me cover. Thank you!

9 septembre 2026
Avis spontané
Logo de Polly.co.uk

Réponse de Polly.co.uk

Hi Amber,

Thank you for the 5 stars, we're happy Lewis was so helpful. Welcome to Polly!

Kind regards
The Polly team

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