Polly.co.uk Avis 

9 034
TrustScore 5 sur 5

4,8

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Lisez les avis des autres

Noté 5 sur 5 étoiles

I had a lovely conversation with Mike McCarthy, he was knowledgeable and friendly, and made the whole experience very easy. He gave me multiple quote options and talked me through what everything mean... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Lewis R was really helpful and informative, it was very clear he knew exactly what he was talking about and helped me where I was stuck. I can genuinely say I had a brilliant experience setting up my... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Opened a policy today had Thomas and he talked me through everything was so so so helpful and explained everything. Thankyou so much for making the process easy and stress free. Amazing customer servi... Voir plus

Noté 4 sur 5 étoiles

Spent a bit of time speaking with Mike McCarthy this morning who talked me through my choices and was very helpful when I was getting a bit confused as all this was brand new to me. He was very ea... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Courtier d'assurances
  2. Compagnie d'assurance vie

Écrit par l'entreprise

Hello mum, we’re Polly. Since launching in 2015, we’ve helped more than 750,000 UK mums protect their families’ futures by taking out affordable life insurance. Let’s talk about the bad thing for a moment. Hmm, yes we know – dying’s not our favourite topic of conversation either. But sadly, death is a fact of life and comes to us all at some point. And the tragic reality is that it sometimes happens much sooner than expected. That’s why we launched Polly. Every 22 minutes a child in the UK loses a parent they depend on financially. But despite this over 12% of UK Mums still have no life insurance to protect their family if the worst happened.


Coordonnées de contact

4,8

Excellent

TrustScore 5 sur 5

9 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

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4,8

Tous les avis

(9 034)

1 229 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Lewis was such a great help getting me…

Lewis was such a great help getting me cover. Thank you!

9 septembre 2026
Avis spontané
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Réponse de Polly.co.uk

Hi Amber,

Thank you for the 5 stars, we're happy Lewis was so helpful. Welcome to Polly!

Kind regards
The Polly team

Noté 5 sur 5 étoiles

Great experience recommend Lewis Routley

Originally wanted to just query due to all the adverts ive seen. I have previously pondered but never bothered. Lewis Routley assisted me with this was very understanding, friendly and professional. Made it seem far less daunting than i imagined and was very easy and fairly quick. Very easy to talk to and transparent regarding information needed. He also was very considerate of my experience and situation talking through options with me to ensure which option best suited myself and was affordable. If not for his call and his manner i may still not have bothered as in all honesty i usually hang up after 5 minutes. But i do now feel a bit of relief and at ease knowing there is something in place if needed.

9 septembre 2026
Avis spontané
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Réponse de Polly.co.uk

Hi Jade,

Thank you for sharing your feedback. We know that getting life insurance can feel daunting, so we are glad Lewis made the process quick, transparent, and straightforward. It is great to hear that his friendly and understanding approach helped you find an affordable policy that brings you real relief and peace of mind. We will be sure to pass your kind words on to him!

Welcome to Polly!

Kind regards
The Polly team

Noté 5 sur 5 étoiles

Umesh Parmar phoned me in regards to a…

Umesh Parmar phoned me in regards to a life insurance quote i had requested and went through all the information and policies, i found it a very long process but everything was explained and Umesh asked regarding my budget and helped worked around what was best for me and my situation, he was very helpful and friendly and we had a bit of a laugh on the call even though its a serious subject, safe to say i am now covered with life insurance and i like the fact the premium stays the same price and wont rise so you know exactly what i am paying.
Plus there are little bonuses when you take out the policy like protecting the children and the 24/7 doctors app

8 septembre 2026
Avis spontané
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Réponse de Polly.co.uk

Hi Victoria,

Thank you for the great review! We're happy Umesh helped you find the right fit for your budget, kept the call friendly, and got your life insurance secured with fixed premiums and great family perks.

Welcome to Polly!

Kind regards
The Polly team

Noté 5 sur 5 étoiles

The gentleman I spoke to named Adam was…

The gentleman I spoke to named Adam was extremely helpful with all my needs, explained everything well and was very friendly, highly recommended to anyone looking for life insurance.

8 septembre 2026
Avis spontané
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Réponse de Polly.co.uk

Hi Julie,

Thank you for the recommendation! It's great to hear that Adam provided such friendly, helpful service and made sure everything was clearly explained.

Welcome to Polly!

Kind regards
The Polly team

Noté 5 sur 5 étoiles

Jonathon was extremely helpful and…

Jonathon was extremely helpful and sorted my whole policy today so I can have peace of mind when my baby arrives in November! Highly recommend!

8 septembre 2026
Avis spontané
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Réponse de Polly.co.uk

Hi Georgia,

Thank you for the recommendation! We are happy Jonathon took care of your policy today so you can enjoy total peace of mind ahead of November.

Welcome to Polly!

Kind regards
The Polly team

Noté 5 sur 5 étoiles

Life insurance has always been…

Life insurance has always been something that scares me but speaking to Lewis Routley has been amazing. Setting up my life insurance policy was so easy and it felt like i was talking to a friend. Lewis was so down to earth, he was charming funny and also very personal which made the whole process so much easier. Couldn’t recommend Polly life insurance more!

8 septembre 2026
Avis spontané
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Réponse de Polly.co.uk

Hi Thaila,

Thank you for the recommendation! We are very happy that Lewis helped take the fear out of life insurance and made setting up your policy so straightforward.

Welcome to Polly!

Kind regards
The Polly team

Noté 5 sur 5 étoiles

Excellent customer care!

I decided to get life insurance as I’m expecting a baby and wanted to make sure my children would be looked after if anything ever happened to me. I didn’t really understand what life insurance was however Kalem Henry was really lovely and explained everything clearly, making what can be quite a daunting conversation feel very comfortable. I’m really happy I decided to go ahead with Polly and have the peace of mind knowing my family is protected. Thank you so much!

8 septembre 2026
Avis spontané
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Réponse de Polly.co.uk

HI Beth,

Congratulations on the news of the new addition to your family, and thank you for the review! We are thrilled that Kalem explained everything clearly and gave you that all important peace of mind.

Welcome to Polly!

Kind regards
The Polly team

Noté 5 sur 5 étoiles

Mike McCarthy was brilliant

Mike McCarthy was brilliant! From the beginning of the phone call made the whole process so easy and ex0lained everything I needed to know. Even helped me get onto the app and set that all up too.
Great service all around.

8 septembre 2026
Avis spontané
Logo de Polly.co.uk

Réponse de Polly.co.uk

HI Beth,

Thank you for the great feedback! We are happy to hear that Mike made everything so easy to understand and got you fully set up on the app.

Welcome to Polly!

Kind regards
The Polly team

Noté 5 sur 5 étoiles

Polly life insurance

Simon helped me in detail arranged my life and critical illness cover. He was helpful, informative and precise.

8 septembre 2026
Avis spontané
Logo de Polly.co.uk

Réponse de Polly.co.uk

Hi Kay,

Thank you for the great review! We are delighted that Simon was so helpful and precise while getting your life and critical illness cover sorted.

Welcome to Polly!

Kind regards
The Polly team

Noté 5 sur 5 étoiles

Going above and beyond.

I really appreciate the lengths the advisor went to in order to get a plan that works for me.
Lewis Routley was a pleasure to speak with and provided me with all the information I needed in order to make an informed decision, however not once did I feel pressured to make a decision there and then.
If the rest of the advisors at this company are half as good as Lewis then I look forward to any future interactions.

8 septembre 2026
Avis spontané
Logo de Polly.co.uk

Réponse de Polly.co.uk

Hi Katy,

Thank you for the great recommendation! We are delighted that Lewis was so helpful and gave you the time and information needed to decide with no pressure.

Welcome to Polly!

Kind regards
The Polly team

Noté 5 sur 5 étoiles

Spoke with Scott Williams regarding my…

Spoke with Scott Williams regarding my life insurance and was so helpful! Answered all my questions, reassured me & helped me find the most suitable option! Thank you!

8 septembre 2026
Avis spontané
Logo de Polly.co.uk

Réponse de Polly.co.uk

Hi Courtney,

Thank you for the great review! We are delighted that Scott was so helpful, answered all your questions, and helped you find the right cover.

Welcome to Polly!

Kind regards
The Polly team

Noté 5 sur 5 étoiles

Morgan was fantastic helping me today

Morgan was fantastic helping me today. Really lovely lady, who didn’t rush or make me feel panicked. She helped me with what I needed and arranged everything going forward. Thank you Polly and thank you Morgan

8 septembre 2026
Avis spontané
Logo de Polly.co.uk

Réponse de Polly.co.uk

Hi Amy,

Thank you for your feedback. Providing a supportive environment where you never feel rushed is central to how we work. It is fantastic to hear that Morgan took care of your needs and efficiently arranged everything for your policy going forward.

Welcome to Polly!

Kind regards
The Polly team

Noté 5 sur 5 étoiles

Excellent service.

Mitchell was extremely help and made every step clear. The policy covers everything I need and is affordable.

7 septembre 2026
Avis spontané
Logo de Polly.co.uk

Réponse de Polly.co.uk

Hi Emma,

Thank you for the review! We are delighted that Mitchell made every step clear and helped you secure complete, affordable cover.

Welcome to Polly!

Kind regards
The Polly team

Noté 5 sur 5 étoiles

Well communicated

Well communicated, understanding
Clear and helpful

7 septembre 2026
Avis spontané
Logo de Polly.co.uk

Réponse de Polly.co.uk

Hi Clare,

Thank you for the review! We're glad to hear that you received clear and helpful support.

Welcome to Polly!

Kind regards
The Polly team

Noté 5 sur 5 étoiles

Since buying our house we needed to…

Since buying our house we needed to sort out life insurance! Mike Mcarthy made it super easy and explained everything I needed to know along the way! Thank you so much Mike!

7 septembre 2026
Avis spontané
Logo de Polly.co.uk

Réponse de Polly.co.uk

Hi Jasmine,

Congratulations on the new house, and thank you for the review! We are pleased to hear Mike made getting your life insurance sorted easy and clear from start to finish.

Welcome to Polly!

Kind regards
The Polly team

Noté 5 sur 5 étoiles

I had such a lovely experience speaking…

I had such a lovely experience speaking with Lewis Routley today. He was really helpful, friendly and genuinely took the time to make the conversation feel personal rather than just being another sales call. He was also really funny, which made what could have been quite a serious conversation really enjoyable! He explained everything clearly and made me feel comfortable throughout. Really impressed and would definitely recommend! 😊

7 septembre 2026
Avis spontané
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Réponse de Polly.co.uk

Hi Mollie,

Thank you so much for leaving such a warm review! Sorting out life insurance is an important step, so we're delighted to hear Lewis made the experience feel comfortable and easy. Welcome to Polly!

Kind regards
The Polly team

Noté 5 sur 5 étoiles

Scott was amazing

Scott was amazing! He made everything clear to me, he helped me with things I didn’t understand and was just genuinely a lovely person. Would recommend to anyone!

7 septembre 2026
Avis spontané
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Réponse de Polly.co.uk

Hi Abbey,

Thank you so much for the wonderful recommendation! We are delighted that Scott was so clear and helpful with everything you were unsure about. Welcome to Polly!

Kind regards
The Polly team

Noté 5 sur 5 étoiles

Simon was incredibly helpful and…

Simon was incredibly helpful and polite. He was sensitive about health issues and my flexibility with costs. Would highly recommend.

26 août 2026
Avis spontané
Logo de Polly.co.uk

Réponse de Polly.co.uk

Hi there,

Thank you for the wonderful recommendation! We are delighted that Simon was polite, sensitive regarding your health, and flexible with your cost needs. Welcome to Polly!

Kind regards
The Polly team

Noté 5 sur 5 étoiles

Jonathan Cartlidge was a fantastic…

Jonathan Cartlidge was a fantastic assistance and patient.

7 septembre 2026
Avis spontané
Logo de Polly.co.uk

Réponse de Polly.co.uk

Hi There,

Thank you for your 5 star review! Welcome to Polly!

Kind regards
The Polly team

Noté 5 sur 5 étoiles

I would just like to to say a massive…

I would just like to to say a massive thank you to Lewis routley working at polly life insurance he helped me so much set mine up over the phone very quick and easy thank you again

7 septembre 2026
Avis spontané
Logo de Polly.co.uk

Réponse de Polly.co.uk

Hi Sophie,

Thank you for the wonderful review! We are very happy to hear that Lewis made setting up your policy over the phone so easy. Welcome to Polly!

Kind regards
The Polly team

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