Polly.co.uk Avis 

9 034
TrustScore 5 sur 5

4,8

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

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Lisez les avis des autres

Noté 5 sur 5 étoiles

I had a lovely conversation with Mike McCarthy, he was knowledgeable and friendly, and made the whole experience very easy. He gave me multiple quote options and talked me through what everything mean... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Lewis R was really helpful and informative, it was very clear he knew exactly what he was talking about and helped me where I was stuck. I can genuinely say I had a brilliant experience setting up my... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Opened a policy today had Thomas and he talked me through everything was so so so helpful and explained everything. Thankyou so much for making the process easy and stress free. Amazing customer servi... Voir plus

Noté 4 sur 5 étoiles

Spent a bit of time speaking with Mike McCarthy this morning who talked me through my choices and was very helpful when I was getting a bit confused as all this was brand new to me. He was very ea... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Courtier d'assurances
  2. Compagnie d'assurance vie

Écrit par l'entreprise

Hello mum, we’re Polly. Since launching in 2015, we’ve helped more than 750,000 UK mums protect their families’ futures by taking out affordable life insurance. Let’s talk about the bad thing for a moment. Hmm, yes we know – dying’s not our favourite topic of conversation either. But sadly, death is a fact of life and comes to us all at some point. And the tragic reality is that it sometimes happens much sooner than expected. That’s why we launched Polly. Every 22 minutes a child in the UK loses a parent they depend on financially. But despite this over 12% of UK Mums still have no life insurance to protect their family if the worst happened.


Coordonnées de contact

4,8

Excellent

TrustScore 5 sur 5

9 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,8

Tous les avis

(9 034)

1 236 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Lewis was very helpful and friendly…

Lewis was very helpful and friendly when getting me a quote that suited me and my situation

7 septembre 2026
Avis spontané
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Réponse de Polly.co.uk

Hi there,

Thank you for your review, we're happy that Lewis was able to help get you a suitable quote. We appreciate you taking the time to share your experience.

Kind regards
The Polly team

Noté 5 sur 5 étoiles

James green was very helpful and…

James green was very helpful and informative, the process was very quick and easy. Would recommend:)

7 septembre 2026
Avis spontané
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Réponse de Polly.co.uk

Hi Kiera,

Thank you for the great recommendation! We're thrilled to hear that James made the process easy and informative for you. Welcome to Polly!

Kind regards
The Polly team

Noté 5 sur 5 étoiles

Life insurance

I had no clue about life insurance/ critical cover. The guy i spoke to Scott Williams was amazing really helpful and explai ed everything in depth would highly recommend.

7 septembre 2026
Avis spontané
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Réponse de Polly.co.uk

HI Beverley,

Thank you for the great recommendation! We're happy that Scott explained life insurance and critical cover so thoroughly for you. Welcome to Polly!

Kind regards
The Polly team

Noté 5 sur 5 étoiles

Lewis short - polly life insurance

Lewis short - absolutely amazing! Really helpful and efficient, no pressure and very understanding! Customer service is fab and I’d highly recommend this company and with the help of Lewis.

7 septembre 2026
Avis spontané
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Réponse de Polly.co.uk

Hi Lauren,

Thank you for the fantastic recommendation! We are thrilled to hear that Lewis was so helpful and understanding throughout your call. We'll pass your kind feedback directly along to him! Welcome to Polly!

Kind regards
The Polly team

Noté 5 sur 5 étoiles

Great service

James had a great customer service on explaining to me on the policy and what it covers. He is attentive to details and very thorough though the process, providing explanations and support when I have questions. Thank you team and keep the great service !

7 septembre 2026
Avis spontané
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Réponse de Polly.co.uk

Hi Christi,

Thank you for the wonderful review! We're very happy that James was so thorough in explaining your policy and answering your questions. Welcome to Polly!

Kind regards
The Polly team

Noté 5 sur 5 étoiles

Spoke to Thomas way from polly and he…

Spoke to Thomas way from polly and he was very kind and helpful and got me a suitable life insurance plan to suit me, so thank you ☺️ x

7 septembre 2026
Avis spontané
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Réponse de Polly.co.uk

Hi Lisa,

Thank you for the lovely review! It's great that Thomas was so helpful in getting the right plan to suit you. Welcome to Polly!

Kind regards
The Polly team

Noté 5 sur 5 étoiles

Great customer service from Lewis R

Great customer service from Lewis R. Explained everything clearly

7 septembre 2026
Avis spontané
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Réponse de Polly.co.uk

Hi Whitney,

Thank you for the great review! We are delighted that Lewis provided fantastic customer service and explained everything clearly. We'll pass your feedback straight along to him! Welcome to Polly!

Kind regards
The Polly team

Noté 5 sur 5 étoiles

Amazing customer service

Amazing customer service
Made me feel so much more relaxed
Explained everything so thoroughly and was so patient while I dealt with my daughter
Would definitely recommend
Thank you so much Lewis Routley

5 septembre 2026
Avis spontané
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Réponse de Polly.co.uk

Hi Amy,

Thank you so much for the recommendation! We are very happy that Lewis made everything so clear and straightforward for you. Welcome to Polly!

Kind regards
The Polly team

Noté 5 sur 5 étoiles

A refreshing experience speaking with…

A refreshing experience speaking with an insurance company! Having someone personable and friendly on the other end of the phone as appose to somebody sticking to a script made all the difference. Had no hesitations taking out life insurance for the first time today with Polly having been recommended by a friend :)

Thanks to Thomas for his help!

4 septembre 2026
Avis spontané
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Réponse de Polly.co.uk

Hi Emma,

Thank you for sharing your feedback. It's great to hear that his approach gave you complete confidence today. We really appreciate your friend passing along the recommendation. Welcome to Polly!

Kind regards
The Polly team

Noté 5 sur 5 étoiles

Mike McCarthy was absolutely amazing…

Mike McCarthy was absolutely amazing very helpful very understanding and helped me get exactly the insurance I was after

3 septembre 2026
Avis spontané
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Réponse de Polly.co.uk

Hi Fiona,

Fantastic to hear! We are very happy to hear that Mike helped you secure exactly the cover you were looking for.

Welcome to Polly!

Kind regards
The Polly team

Noté 5 sur 5 étoiles

Customer service with Lewis was superb

Customer service with Lewis was superb, couldn’t fault it. He was friendly yet professional. Explained everything and listened properly. Definitely recommend

3 septembre 2026
Avis spontané
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Réponse de Polly.co.uk

Hi Alana,

Superb feedback! We are so glad Lewis was friendly, professional, and listened to everything you needed.

Welcome to Polly!

Kind regards
The Polly team

Noté 5 sur 5 étoiles

⭐⭐⭐⭐⭐

⭐⭐⭐⭐⭐

I had such a great experience with Polly Life Insurance. Kalem Henry was absolutely brilliant from start to finish. He explained everything really clearly and made the whole process so easy to understand without making it feel overwhelming or complicated especially having two young boys and giving me time to attend to there needs one 6 months old and a autistic 3 year old.

What stood out most was how down-to-earth, friendly and genuine he was. I never felt pressured or rushed into anything, and he took the time to make sure I understood everything and was happy with my choices.

It honestly felt more like having a normal conversation with someone who genuinely wanted to help rather than a typical insurance call. I came away feeling really reassured and confident with everything that had been put in place.

Couldn’t recommend Kalem enough — an absolute credit to Polly. Thank you so much! ⭐⭐⭐⭐⭐

3 septembre 2026
Avis spontané
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Réponse de Polly.co.uk

Hi Georgia,

We are glad Kalem gave you the time and patience you needed. Hearing that the call left you feeling confident in your family's protection means the world to us.

Welcome to Polly!

Kind regards
The Polly team

Noté 5 sur 5 étoiles

Thank you Scott

Great experience and Scott was very helpful and answered all my queries!

3 septembre 2026
Avis spontané
Logo de Polly.co.uk

Réponse de Polly.co.uk

Hi There,

Thank you for the 5 stars! We're really happy we were able to help with any questions and set up cover for you! Welcome to Polly!

Kind regards
The Polly team

Noté 5 sur 5 étoiles

Quick

Quick, easy and straightforward.
Lewis was friendly, professional helpful and on the ball!
Recommend to anybody seeking life insurance

3 septembre 2026
Avis spontané
Logo de Polly.co.uk

Réponse de Polly.co.uk

Hi There,

Thank you for the great feedback, we're really happy we could help!

Welcome to Polly!

Kind regards
The Polly team

Noté 5 sur 5 étoiles

10/10 Mike mcCarthy very helpful

3 septembre 2026
Avis spontané
Logo de Polly.co.uk

Réponse de Polly.co.uk

Hi Leah,

Thank you for the 10/10 and 5 stars! We really appreciate you taking the time to share your experience! Welcome to Polly!

Kind regards
The Polly team

Noté 5 sur 5 étoiles

James was more than helpful today

James was more than helpful today, explained everything to me and gave me multiple options I can choose from. Made the process very easy and anticipated all my questions.

3 septembre 2026
Avis spontané
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Réponse de Polly.co.uk

Hi Izabela,

Fantastic to hear! We're so glad James was more than helpful and made the whole process so easy for you.

Welcome to Polly!

Kind regards
The Polly team

Noté 5 sur 5 étoiles

Really helpful advisor named Charlotte

Really helpful advisor named Charlotte, took the time to explain all answers in full depth. Would definitely recommend.

3 septembre 2026
Avis spontané
Logo de Polly.co.uk

Réponse de Polly.co.uk

HI Rebecca,

Wonderful feedback! We are so glad Charlotte was really helpful and took the time to explain everything in full depth for you.

Welcome to Polly!

Kind regards
The Polly team

Noté 5 sur 5 étoiles

Such a lovely man had a call and he…

Such a lovely man had a call and he sorted me out to cover me on life insurance so I can give my kids the best outcome in life if anything happened to me I appreciate it thank you

3 septembre 2026
Avis spontané
Logo de Polly.co.uk

Réponse de Polly.co.uk

Hi Summer,

Wonderful feedback! We're very happy you chose us for your cover and we could help provide that peace of mind.

Welcome to Polly!

Kind regards
The Polly team

Noté 5 sur 5 étoiles

My advisor was really helpful he helped…

My advisor was really helpful he helped me arrange a brilliant policy very good customer service would highly recommend

2 septembre 2026
Avis spontané
Logo de Polly.co.uk

Réponse de Polly.co.uk

Hi Carly,

Thank you so much for the high recommendation! We are delighted that we were able to help and made arranging your policy straightforward.

Welcome to Polly!

Kind regards
The Polly team

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