Polly.co.uk Avis 

9 034
TrustScore 5 sur 5

4,8

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

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Lisez les avis des autres

Noté 5 sur 5 étoiles

I had a lovely conversation with Mike McCarthy, he was knowledgeable and friendly, and made the whole experience very easy. He gave me multiple quote options and talked me through what everything mean... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Lewis R was really helpful and informative, it was very clear he knew exactly what he was talking about and helped me where I was stuck. I can genuinely say I had a brilliant experience setting up my... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Opened a policy today had Thomas and he talked me through everything was so so so helpful and explained everything. Thankyou so much for making the process easy and stress free. Amazing customer servi... Voir plus

Noté 4 sur 5 étoiles

Spent a bit of time speaking with Mike McCarthy this morning who talked me through my choices and was very helpful when I was getting a bit confused as all this was brand new to me. He was very ea... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Courtier d'assurances
  2. Compagnie d'assurance vie

Écrit par l'entreprise

Hello mum, we’re Polly. Since launching in 2015, we’ve helped more than 750,000 UK mums protect their families’ futures by taking out affordable life insurance. Let’s talk about the bad thing for a moment. Hmm, yes we know – dying’s not our favourite topic of conversation either. But sadly, death is a fact of life and comes to us all at some point. And the tragic reality is that it sometimes happens much sooner than expected. That’s why we launched Polly. Every 22 minutes a child in the UK loses a parent they depend on financially. But despite this over 12% of UK Mums still have no life insurance to protect their family if the worst happened.


Coordonnées de contact

4,8

Excellent

TrustScore 5 sur 5

9 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,8

Tous les avis

(9 034)

1 236 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Jonathan

Me and my partner both had a fantastic experience registering for life insurance with Jonathan, He was incredibly helpful, informative and had affordable options for us. Blown away, thank you so much
Ella and Peter

2 septembre 2026
Avis spontané
Logo de Polly.co.uk

Réponse de Polly.co.uk

Hi Ella,

Thank you so much! We're thrilled that Jonathan was so helpful and found the right options for you both.

Welcome to Polly!

Kind regards
The Polly team

Noté 5 sur 5 étoiles

James was a great help and very swift…

James was a great help and very swift but found it very easy to talk too. And talked me through app so everything was set up before I came off phone . Very pleasant and thank you

2 septembre 2026
Avis spontané
Logo de Polly.co.uk

Réponse de Polly.co.uk

Hi Christina,

Thank you so much for the review! We are delighted that James was pleasant, swift, and helped you get the app set up smoothly before you got off the phone.

Welcome to Polly!

Kind regards
The Polly team

Noté 5 sur 5 étoiles

Tommy Miles - Excellent Customer Service …

Spoke with Tommy Miles who was very easy to communicate with, had a friendly but professional demeanour and also wanting the best policy to suit myself not just wanting the biggest payment. Very happy with my policy which Tommy helped greatly with and answered all my questions in a way I could easily understand. I will definitely be recommending speaking to him if any of my friends or family want a new policy.

2 septembre 2026
Avis spontané
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Réponse de Polly.co.uk

Hi there,

Thank you so much for the feedback! We are delighted that Tommy answered all your questions clearly and helped you get the right policy set up.

Welcome to Polly!

Kind regards
The Polly team

Noté 5 sur 5 étoiles

Helpful advisor.

I spoke to a very friendly advisor who put me at ease whilst going through all the relevant questions and making sure I had to cover that was right for me.

Excellent customer service and I'm happy with the outcome. 100% recommend.

Thanks again. :)

1 septembre 2026
Avis spontané
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Réponse de Polly.co.uk

Hi there,

Thank you for the high recommendation! We are so glad our advisor made you feel at ease while sorting out the right cover for you. Welcome to Polly!

Kind regards
The Polly team

Noté 5 sur 5 étoiles

Thank you Charlotte you made sorting my…

Thank you Charlotte you made sorting my account out super easy for me!

1 septembre 2026
Avis spontané
Logo de Polly.co.uk

Réponse de Polly.co.uk

Hi There,

Thank you for the 5 stars, we really appreciate you taking the time! Welcome to Polly!

Kind regards
The Polly team

Noté 5 sur 5 étoiles

Really helpful

Really helpful, informative, and saved me money ,explained the police perfectly, thank you Mitchell

1 septembre 2026
Avis spontané
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Réponse de Polly.co.uk

Hi There,

Thank you for the review! We are so glad Mitchell was helpful, saved you money and made your policy easy to understand.

Welcome to Polly!

Kind regards
The Polly team

Noté 5 sur 5 étoiles

Mike was absolutely lovely

Mike was absolutely lovely. Didn’t feel pressured into anything at all. He was actually just nice to talk to! Very good at his job.

1 septembre 2026
Avis spontané
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Réponse de Polly.co.uk

Hi Chloe,

Thank you for the review and the 5 stars! We're glad Mike made your call such a pleasant experience. Welcome to Polly!

Kind regards
The Polly team

Noté 5 sur 5 étoiles

Lovely speaking with Adam Grinter at…

Lovely speaking with Adam Grinter at Polly today, gave me peace of mind throughout our call and was very helpful. I'm glad I chose Polly for my insurance. Here's too living life stress free and having peace of mind everything is taken care of.

1 septembre 2026
Avis spontané
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Réponse de Polly.co.uk

Hi there,

Thank you for the review! We are so glad Adam made the process easy and gave you peace of mind for the future. Welcome to Polly!

Kind regards
The Polly team

Noté 5 sur 5 étoiles

Lewis helped me sign up for Polly life…

Lewis helped me sign up for Polly life insurance and was lovely to speak to on the phone, it’s not often I come out with a smile after phone call but especially with how pleasant and helpful he was it was a lovely experience. Would rate it a 7/5

1 septembre 2026
Avis spontané
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Réponse de Polly.co.uk

Hi Monica,

Thank you for the incredible 7/5 rating! It's so good to hear Lewis made setting up your policy such a positive experience. Welcome to Polly!

Kind regards
The Polly team

Noté 5 sur 5 étoiles

What great customer service and also…

What great customer service and also amazing price for me cover I will be recommending

1 septembre 2026
Avis spontané
Logo de Polly.co.uk

Réponse de Polly.co.uk

Hi Emma,

Thank you for the great feedback! We're pleased we were able to help you find cover at a price that you're happy with! Welcome to Polly!

Kind regards
The Polly team

Noté 5 sur 5 étoiles

Lovely Mitchell

Lovely Mitchell, very knowledgeable and was a pleasure to speak to

27 août 2026
Avis spontané
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Réponse de Polly.co.uk

Hi Noelle,

Thank you for the great feedback and the 5 stars, welcome to Polly!

Kind regards
The Polly team

Noté 5 sur 5 étoiles

Spoke with Julian a day…

Spoke with Julian a day after I submitted the form, was a very easy and smooth process. Now I have peace of mind for my family, should the worst happen.

Highly recommend!

29 août 2026
Avis spontané
Logo de Polly.co.uk

Réponse de Polly.co.uk

Hi Casey,

Thanks so much for the feedback! We are thrilled Julian made everything smooth and secured that essential peace of mind for your family.

Welcome to Polly!

Kind regards
The Polly team

Noté 5 sur 5 étoiles

I think I've had the best experience

I think I've had the best experience, life insurance is a scary thing, but Lewis was amazing. Straight away I felt comfortable we not only went through everything life insurance I think we both gave each other advice on different things in life. Very happy customer, thank you Lewis

28 août 2026
Avis spontané
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Réponse de Polly.co.uk

Hi Alicia,

Thank you for sharing such a wonderful review! We are delighted that Lewis made you feel comfortable right from the start. Building that genuine connection while securing your coverage is what great service is all about. Welcome to Polly!

Kind regards
The Polly team

Noté 5 sur 5 étoiles

I had a call from Mitchell Perkins in…

I had a call from Mitchell Perkins in regards to my cover renewal.
He was Upbeat, friendly and polite. Discussed everything thoroughly with me and answered any questions I had.

28 août 2026
Avis spontané
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Réponse de Polly.co.uk

Hi There,

Thank you for the feedback! We are delighted that Mitchell Perkins was upbeat, friendly, and thorough during your cover renewal.

Welcome to Polly!

Kind regards
The Polly team

Noté 5 sur 5 étoiles

Joseph Purnell was my advisor

Joseph Purnell was my advisor. He was informative, professional, patient and friendly made the process easy to understand and easy to follow. Glad to be choosing Polly and understanding all the different benefits it offers. Thanks for an outstanding customer experience Joseph

28 août 2026
Avis spontané
Logo de Polly.co.uk

Réponse de Polly.co.uk

Hi Deslie,

Thank you for the review! We are thrilled Joseph provided such a clear, friendly, and easy process while setting up your policy.

Welcome to Polly!

Kind regards
The Polly team

Noté 5 sur 5 étoiles

Thank you Scott Williams for all your…

Thank you Scott Williams for all your help. Getting a quote Scott was super helpful explained things so I could understand them. Went over question multiple times when I was confused or needed to redo a section because I’d misunderstood. Scott is an asset to the company.

26 août 2026
Avis spontané
Logo de Polly.co.uk

Réponse de Polly.co.uk

Hi Emily,

Thank you for the review! We are thrilled Scott was so helpful and patient in making sure every section of your quote was clear.

Welcome to Polly!

Kind regards
The Polly team

Noté 5 sur 5 étoiles

Tommy

Tommy, whom I spoke with was so helpful and informative

27 août 2026
Avis spontané
Logo de Polly.co.uk

Réponse de Polly.co.uk

Hi Leah,

Thank you for the 5 star review, we're very happy we could help, welcome to Polly.

Kind regards
The Polly team

Noté 5 sur 5 étoiles

I had a really positive experience with…

I had a really positive experience with setting up my life insurance policy. I spoke with Adam Grinter to discuss my options. He was very friendly and knowledgeable which made the lengthy process much easier. Adam called me back this evening as agreed and I decided to go ahead with the quote which was quick and easy. Great service, I would highly recommend!

27 août 2026
Avis spontané
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Réponse de Polly.co.uk

Hi Joanne,

Thank you for the great feedback! We are delighted that Adam was friendly, knowledgeable, and made setting up your policy easy.

Welcome to Polly!

Kind regards
The Polly team

Noté 5 sur 5 étoiles

Great experience sorting out my cover…

Great experience sorting out my cover with Joseph. Great piece of mind - thank you 😊

27 août 2026
Avis spontané
Logo de Polly.co.uk

Réponse de Polly.co.uk

Hi Lois,

Thank you for the great review! We are delighted that Joseph made setting up your cover simple and gave you that peace of mind.

Welcome to Polly!

Kind regards
The Polly team

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