The service from Polychannel was excellent. I initially rang with a query and spoke to Gillian. from there on in Gillian was brilliant. I requested an early delivery which Gillian requested from the c... Voir plus
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Rang and spoke to Gillian. She gave some great advice and sent a sample next day. Went ahead and ordered and the items arrived next day. There was some slight damaged but Gillian sent an immediate rep... Voir plus
Great experience with Polychannel - thank you. The service i received from Gillian was excellent from my initial enquiry to placing an order to updates on delivery. Quick response times and great p... Voir plus
Ordered just one channel and an end stop, placed the order then realised I needed two end stops, I phoned the company who rang me back and send they would ammend the order and they sent an link for me... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
No1 Online supplier of Channel Drainage in the UK
Coordonnées de contact
4,7
Excellent
76 avis
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Good experience for finding the correct product
Clear website with clear information.
5 août 2024
Avis spontané
Very helpful service and prompt delivery
28 juin 2024
Avis spontané
Fantastic service and produces can’t …
Fantastic service and products can’t fault this company . Friendly and professional
12 juin 2024
Avis spontané
Gail Cosgrave was absolutely brilliant…
Gail Cosgrave was absolutely brilliant !
It was great to deal with someone who really wanted to help with choosing the correct product to do the job right the way through to ordering online and completing the purchase.
It's a pity all sites aren't the same as this.
Good experience all round.
Eirwyn Jones
Sitecare Services Ltd.
28 mars 2024
Avis spontané
Best Customer Experience
What can I say, first time ordering. Only used them as they were the cheapest overall. Normally service is reflected in the price, but these guys offer second to non customer service. Product arrived the next day, very well packaged. I thought I was missing a piece but they reassured me everything was sent. I did find the part, as I said above, well packaged.
6 mars 2024
Avis spontané
Amazing customer service from…
Amazing customer service from Polychannel, big shout out to Gail so helpful and understanding. Thank you so much and definitely will use this company again.
9 janvier 2024
Avis spontané
Fantastic customer service
Fantastic customer service. I ordered 6 Pegasus drain channels. 1 was damaged in transit I emailed Polychannel and they apologised snd got a new one sent out, I got it today next day. Thanks to Paula. Brilliant service.
21 décembre 2023
Avis spontané
Great customer service
Great customer service, Gail was really helpful, delivered on time, highly recommended
10 août 2023
Avis spontané
Polychannel were great.
Polychannel were great.
My enquiry was met quickly and professionally, especially from Gail.
Items arrived super quick which was a big help
14 juillet 2023
Avis spontané
Efficient and friendly Service
7 juillet 2023
Avis spontané
Great Customer Service
Excellent customer service which ensured next day delivery, despite some national problems with hauling.
12 juillet 2023
Avis spontané
Good service
Good service, quick delivery, Gail was really helpful in providing information
11 juillet 2023
Avis spontané
Spot on!
Ordered my goods Wednesday evening,delivered Friday morning. Safely packaged, everything I ordered was spot on . Excellent.
30 juin 2023
Avis spontané
Really helpful staff & fast delivery!
Really helpful staff & fast delivery!
Thank you 👍😃
13 juin 2023
Avis spontané
Very helpful staff
Very helpful staff, willing to listen and advise. No question unanswered.
Keith
25 mai 2023
Avis spontané
Very fast and efficient processing
Very fast and efficient processing and delivery of our order for various drainage items. Have used Polychannel on numerous occasions.
9 juin 2023
Avis spontané
Bespoke manhole cover
I needed a bespoke manhole cover with an integrated double sealed plate. Gail sorted this out for us rapidly and kept me well informed throughout. Highly recommend.
5 juin 2023
Avis spontané
Excellent Customer Service
Ordered a drain cover from Polychannel and although initially out of stock I was kept up to date by Gail who ensured I understood the expected delivery date, which was honoured, and the cover ended up arriving early. Customer service was great, above expectations and made the process transparent and as promised.
5 juin 2023
Avis spontané
Excellent service and Product
The service and delivery were great. I needed 7 Polychannel gratings to replace the existing grates that have been in use for 25years. Although the existing channels are old they are still in fair condition. The new gratings fitted perfectly. I know definitely I will give Polychannel a call in another 25 years.
26 mai 2023
Avis spontané
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