Pool Supply Delivery Avis 110

TrustScore 2 sur 5

2,1

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Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 1 sur 5 étoiles

This site advertises many products for sale, at very low prices you will not find anywhere else that it does not actually have. Once they have collected your personal on financial information you wil... Voir plus

Noté 3 sur 5 étoiles

Product is fine, arriving just today. Didn't expect to get it quickly except vendor shared shipping info early and then send to sit on the package as it was days after the shipping label was printed t... Voir plus

Noté 1 sur 5 étoiles

Total scam. Please don't order from this store-front pretending to be a real company. You may get your personal information compromised. Company phone number is disconnected, chat doesn't work, no way... Voir plus

Noté 5 sur 5 étoiles

Absolutely great customer service. Communication was prompt and clear, with constant updates in regards to changes with my order. Options were made available to me right away on how I would like to p... Voir plus

À propos de l'entreprise

  1. Magasin
  2. Magasin discount
  3. Piscine

Écrit par l'entreprise

Pool Supply Delivery is part of a group of award winning Discount Swimming Pool Supply websites. PoolSupplyDelivery.com is a division of a large family owned 40 yr old Swimming Pool Supply Corporation; consisting of chain of retail stores, pool service, repair, remodeling and all things swimming pools.


Coordonnées de contact

2,1

Bas

TrustScore 2 sur 5

110 avis

5 étoiles
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Noté 5 sur 5 étoiles

Correct product at a good price

I was a bit skeptical to order because the price was so good and the item pictured was slightly different than the one described. Glad I did! Pool Supply Delivery sent the right product at the right price. Shipping was pretty fast as well.

17 décembre 2020
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Réponse de Pool Supply Delivery

Thank you so much for such an amazing review! We truly appreciate your trust and we never take that likely. This is what keeps us going even after 20 years now. We truly have the most amazing customers. Thank you for taking the time to write this amazing review. You made all our day!

Noté 1 sur 5 étoiles

Have not received the products I…

Have not received the products I purchased.

15 décembre 2020
Logo de Pool Supply Delivery

Réponse de Pool Supply Delivery

Lisa, I truly apologize for the delay. I believe in being 100% transparent and honest. I looked into your order since you provided your order number (thank you for that!). I see you ordered the item on the afternoon of November 30th and it was shipped within 24 hours and tracking details were sent on December 1st, early afternoon.

You are 100% right - there is NO reason for your order to take that long. We shipped within 24 hours and the sad thing is that the product shipped from a warehouse just 3 states away from you as far as I can see. We are use to shipping at the most (FL to CA) take 5 business days.

I'm going to be honest and I don't want this to sound like an excuse as it's not - just the truth. USPS is having a MAJOR problem right now due to Holidays + COVID-19 + combo of the two among other issues. We have experienced multiple delays like this as well as it's made National news all over the USA. I just did a Google search for "USPS Shipping Delays", "USPS Delays" - if you Google yourself you will see what I'm talking about - here are 2 links which I found real quick: http://bit.ly/uspsdelay1 & http://bit.ly/uspsdelay2 .

With that all said, I'm not going to just blame USPS and go about my day. Fact is, you bought from us and we will stand by and do EVERYTHING in our power to make it right for you or take care of you in the best way possible. I personally will contact USPS as well as our rep (we do a TON of business with USPS) - I will find a solution for you, even if I have to overnight you a bottle of what you purchased to hold you over (using FedEx) - I would do that for you - for obviously no cost to you. Let me work on this first thing tomorrow and I will reach out to you personally and give you a few options.

I look forward to talking with you tomorrow!

Noté 3 sur 5 étoiles

Product is fine

Product is fine, arriving just today. Didn't expect to get it quickly except vendor shared shipping info early and then send to sit on the package as it was days after the shipping label was printed that it final was dropped off to/picked up by shipper. Then trust pilot requested feedback on product a week before delivery. So it seems something went awry with shipping.

10 décembre 2020

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