Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

I received my package earlier than expected and the air stones work great for my 45 gallon pool pond! It was easy to assemble as well and was able to get started within 5 minutes! Would buy from here... Voir plus

Noté 5 sur 5 étoiles

I received the exact pump and waterfall unit that I ordered. It arrived in the time frame that they promised and was packaged well and all parts were included. However, I made a mistake and ordered... Voir plus

Noté 4 sur 5 étoiles

Hi- I ordered a solar waterfall pump kit, it came very quickly and I ended having to return it because the place where my pond it doesn’t get enough sunlight. They say they will give me a full refund,... Voir plus

Noté 5 sur 5 étoiles

This combination pump filter was the perfect solution to my new backyard pond. It was very easy to set up, clean and maintain. It keeps my 145 gallon pond crystal clear and my plants healthy. And the... Voir plus

À propos de l'entreprise

  1. Fournisseur d'équipements d'énergie solaire

Écrit par l'entreprise

POPOSOAP is committed to providing a customer with affordable, reliable and practical solar products. Powered by solar energy, free maintenance, no wire, no electrical shock. Bring your garden to life with green and vitality, and new ways to decorate.


Coordonnées de contact

4,7

Excellent

TrustScore 4.5 sur 5

183 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 60 % de ses avis négatifs

Répond généralement dans un délai de 2 semaines

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,7

Tous les avis

(183)

174 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 4 sur 5 étoiles

No Product ID#’s

Every aspect of this was very successful, however, without having product ID numbers on the product it was very difficult to identify what add-ons were appropriate for the pump I purchased.

4 octobre 2026
Avis spontané
Noté 5 sur 5 étoiles

Would buy again!

I received my package earlier than expected and the air stones work great for my 45 gallon pool pond! It was easy to assemble as well and was able to get started within 5 minutes! Would buy from here again.

27 octobre 2026
Avis spontané
Noté 5 sur 5 étoiles

The customer service is UNBELIEVABLE…

The customer service is UNBELIEVABLE and FAST. They exceeded my expectations. My light on my pump wasn't working, I reached out and within a couple of days BAM my new light was here. I'm very happy. Thanks again!

15 octobre 2026
Avis spontané
Noté 4 sur 5 étoiles

Nice customer service experience

Hi- I ordered a solar waterfall pump kit, it came very quickly and I ended having to return it because the place where my pond it doesn’t get enough sunlight. They say they will give me a full refund, and I plan on getting a different one that plugs in to an extension chord. I can’t wait for the new one to arrive!

11 octobre 2026
Avis spontané
Noté 5 sur 5 étoiles

Great Customer Service

I received the exact pump and waterfall unit that I ordered. It arrived in the time frame that they promised and was packaged well and all parts were included.
However, I made a mistake and ordered the wrong size for the waterfall. It was too large for our small pond. I immediately contacted Poposoap and told them of my mistake. They have offered a full refund. Working with their customer service was one of the easiest experiences I've had with any company. I would highly recommend them.

9 octobre 2026
Avis spontané
Noté 2 sur 5 étoiles

Product was used, not new

When I received the box, I could immediately tell the product had been previously used. There were scuff marks and dirt on the product, the filter rocks had already been installed and had dirt and other residue on them. I have not yet tried to install the product but am very disappointed that this company pulled this on me.

28 septembre 2026
Avis spontané
Logo de Poposoap

Réponse de Poposoap

Dear Charlotte

We are very sorry for the inconvenience. Our returns warehouse and shipping warehouse are not the same. It's possible that some customers provided the wrong address for their returns, and our staff mistakenly sent you a used product.

To ensure you have a complete user experience, please allow us to rectify the situation. Please provide your order number or contact our after-sales email: info@poposoapsolar.com

We will resend you a new product, and I have already reported this issue to prevent it from happening again.

Best regards,

POPOSOAP

Noté 5 sur 5 étoiles

Quickly fixed a problem

My product came damaged, but they immediately sent out a new product once I told them. I was very happy with my order and their prompt attention to my problem.

23 septembre 2026
Avis spontané
Noté 5 sur 5 étoiles

I love my pump

I love my pump. The Solar battery works all through the night too. Absolutely soothing and beautiful. I'm buying another one for the fountain in my back yard.

23 septembre 2026
Avis spontané

L’expérience Trustpilot

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