Banner for Post Office Travel Money Card

Post Office Travel Money Card Avis 

5 141
•
TrustScore 4 sur 5

4,1

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

Post office money is a godsend if you’re travelling. Prior to having one l have been caught out with banking fees for using my normal debit card. Using and topping up is easy, you don’t have to worry... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I have used my card in Italy, France, Netherlands, Spain and Croatia without a problem. I’ve taken cash from ATMs - paid in restaurants, for taxis, in many shopping outlets and cafes. Only problem wa... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

Shocking service. I ordered my currency for delivery to my local Post Office. The order clearly states that the money will be there for collection at 1pm. At 1.30pm I drive to the post office and th... Voir plus

L'entreprise a répondu

Noté 4 sur 5 étoiles

Uploaded euros onto this for a 6 week trip. Easy to upload as and when more funds were required. Used it to pay for everything whilst traveling, hotels on booking.com, restraints, supermarkets, ba... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Bureau de change

Écrit par l'entreprise

The Post Office Travel Money Card helps customers travel smarter. It’s a convenient prepaid card, powered by Mastercard® that can be loaded with multiple currencies, giving you control and confidence when spending abroad. Easily managed in the app, online, over the phone or in-branch, the card makes travel simple, secure, and stress-free.


Coordonnées de contact

4,1

Bien

TrustScore 4 sur 5

5 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,1

Tous les avis

(5 141)

2 099 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

It was so easy to use and the ablility…

It was so easy to use and the ablility to check balance was brilliant

22 juillet 2026
Logo de Post Office Travel Money Card

Réponse de Post Office Travel Money Card

Dear Mrs Janet Edge,

We appreciate your positive feedback and we're glad the card is easy to use and manage. It is great that you are enjoying the experience, it really helps us to hear this.

Post Office Travel Money Card

Noté 5 sur 5 étoiles

The ease of loading and using my card…

The ease of loading and using my card is fantastic

15 juillet 2026
Logo de Post Office Travel Money Card

Réponse de Post Office Travel Money Card

Dear Megan,

We appreciate your positive feedback and we're glad the card is easy to use and load, it really means a lot to us.
If you have friends or family who might enjoy our Travel Money Card too, why not refer them? You’ll earn £10 for each referral (up to 10 friends - up to £100), and they’ll get £10 as well. Just visit our website or the Post Office Travel Money app and search Refer a Friend. We’d love to welcome them.

Post Office Travel Money Card

Noté 1 sur 5 étoiles

Cannot recommend Post Office Travel Card

Cannot transfer money between cards. Once money is on a card there is no easy way to get money back off the card. Charged over £3 to change £8 from one currency to another so left with just over four Francs. Last card paid for in post office over a week ago still not showing in the App despite contacting customer services, they said it should show within 48 hours. They will be half way through the holiday before the last prepaid card can be used. Cant recommend Post Office Travel Card.

28 juillet 2026
Avis spontané
Logo de Post Office Travel Money Card

Réponse de Post Office Travel Money Card

Dear Ian,

Thank you for taking the time to share your feedback. We're sorry to hear about the difficulties you've experienced with your Travel Money Cards. If you’d like to discuss your experience or need assistance, you can reach us on 0207 937 0280 or at info@postoffice.travelmoneycard.co.uk — we’re happy to help.

Post Office Travel Money Card

Noté 1 sur 5 étoiles

Card never arrived and I had to pay £10 for a replacement

Absolutely appalling service I bought a card with nine days to go before I needed to give it to my nephew. Nine days. He said it would be delivered within 2 to 3 days first of all I don’t understand why our money Card isn’t sent by recorded delivery it’s a money card but whatever. It hasn’t arrived didn’t arrive on time their solution when I asked them what they would do about it is to have to go and buy a card from a post office for £10 and then they will transfer the money over so their solution to me not receiving a card that I had ordered when they promised to deliver within two days was to spend £10 on a new card.

So just bear that in mind if you’re thinking of buying a card from Travel post office services don’t bother

19 juillet 2026
Avis spontané
Logo de Post Office Travel Money Card

Réponse de Post Office Travel Money Card

Dear Craig,

Thank you for taking the time to share your feedback. We appreciate you sharing your experience. Your feedback helps us identify areas for improvement, and we’ve passed it on to the relevant team to investigate further.

Post Office Travel Money Card

Noté 5 sur 5 étoiles

Never used this senrvice before but so…

Never used this senrvice before but so easy to use

15 juillet 2026
Logo de Post Office Travel Money Card

Réponse de Post Office Travel Money Card

Dear Andrew Sweet,

We appreciate your positive feedback and we're glad the card is easy to use. It really helps us to hear this.

Post Office Travel Money Card

Noté 5 sur 5 étoiles

Easy to top up and safer than using a debit card

It's very useful to use a card, when I visit Australia, that's easy to use for making payments in most places and can be topped up quickly. It's a safe way to make payments.

15 décembre 2025
Logo de Post Office Travel Money Card

Réponse de Post Office Travel Money Card

Dear Wendy Boniface,

We appreciate your positive feedback and are so glad you found our product safe and easy to use. Thank you for recommending it.

Post Office Travel Money Card

Noté 5 sur 5 étoiles

Brilliant service and a knowledgeable…

Brilliant service and a knowledgeable team member that really helped me to understand the account and ways to use it.

15 juillet 2026
Logo de Post Office Travel Money Card

Réponse de Post Office Travel Money Card

Dear Nicole Frost,

Thanks for your kind words. It’s great to hear that our customer service made a difference. We strive to make every interaction helpful and enjoyable.

Post Office Travel Money Card

Noté 4 sur 5 étoiles

The only comment I have is that in some…

The only comment I have is that in some places there is a commission to pay to use the card which is beyond your remit , only downside.

15 juillet 2026
Logo de Post Office Travel Money Card

Réponse de Post Office Travel Money Card

Dear Maurice Nelson,

Thank you for taking the time to share your feedback, we really appreciate it. We’re always working to improve our service and deliver the best possible experience for our customers.

Post Office Travel Money Card

Noté 5 sur 5 étoiles

The Travel card is the safest way to…

The Travel card is the safest way to take money abroad

15 juillet 2026
Logo de Post Office Travel Money Card

Réponse de Post Office Travel Money Card

Dear Susan Ryan,

We appreciate your positive feedback and are so glad you found our product safe and easy to use. Thank you for recommending it.

Post Office Travel Money Card

Noté 5 sur 5 étoiles

So easy and very helpful

So easy and very helpful

15 juillet 2026
Logo de Post Office Travel Money Card

Réponse de Post Office Travel Money Card

Dear Dean Owen,

We appreciate your positive feedback. Making things simple for our customers is always our goal.

Post Office Travel Money Card

Noté 5 sur 5 étoiles

Delivered perfectly

Delivered perfectly

15 juillet 2026
Logo de Post Office Travel Money Card

Réponse de Post Office Travel Money Card

Dear Graham Harrop,

We appreciate your positive feedback. Making things simple for our customers is always our goal.

Post Office Travel Money Card

Noté 5 sur 5 étoiles

Its very easy to add money to the card…

Its very easy to add money to the card plus choose which currency you want. I havent used the card overseas yet but its nice to know that the money is on the card

22 juillet 2026
Logo de Post Office Travel Money Card

Réponse de Post Office Travel Money Card

Dear Lianne,

We appreciate your positive feedback and we're glad the card is easy to use and load. It really helps us to hear this.

Post Office Travel Money Card

Noté 5 sur 5 étoiles

Easy to set up and use

Easy to set up and app works well

22 juillet 2026
Logo de Post Office Travel Money Card

Réponse de Post Office Travel Money Card

Dear David Coleman,

Thanks for sharing your experience. We’re glad the app is making things easier for you. Feedback like this helps us keep improving and making it even better.

Post Office Travel Money Card

Noté 5 sur 5 étoiles

So very easy to set up

So very easy to set up and the app makes it simple to add any currency to your account. Definitely recommend

15 juillet 2026
Logo de Post Office Travel Money Card

Réponse de Post Office Travel Money Card

Dear Mr Whiting,

We really appreciate your review. It’s great to hear the app is convenient and easy, we want managing your Travel Money Card to be as smooth as possible.

Post Office Travel Money Card

Noté 5 sur 5 étoiles

Very good thanks 👍

15 juillet 2026
Logo de Post Office Travel Money Card

Réponse de Post Office Travel Money Card

Dear Anthony Morris,

We appreciate your positive feedback. It's great to know you're enjoying the Travel Money Card.

Post Office Travel Money Card

Noté 5 sur 5 étoiles

The easy way to top very easy

The easy way to top.
Easy to use everywhere .

15 juillet 2026
Logo de Post Office Travel Money Card

Réponse de Post Office Travel Money Card

Dear Eleanor Smart,

Thank you for your feedback. We’re thrilled to hear the card is working well for you and that you find it easy to use. Making things simple for our customers is always our goal.

Post Office Travel Money Card

Noté 5 sur 5 étoiles

Simple to use

Simple to use

15 juillet 2026
Logo de Post Office Travel Money Card

Réponse de Post Office Travel Money Card

Dear Alison Manning

Thank you for your feedback. We’re thrilled to hear the card is working well for you and that you find it simple to use. Making things easy for our customers is always our goal.

Post Office Travel Money Card

Noté 5 sur 5 étoiles

Perfect what I need for short holiday

Perfect what I need for short holiday

15 juillet 2026
Logo de Post Office Travel Money Card

Réponse de Post Office Travel Money Card

Dear Bish,

Thanks for sharing your experience. We’re glad the card is making things easier for you. Feedback like this helps us keep improving and making it even better.

Post Office Travel Money Card

Noté 5 sur 5 étoiles

Ease of use and versatile

Ease of use and versatile

15 juillet 2026
Logo de Post Office Travel Money Card

Réponse de Post Office Travel Money Card

Dear Mr Fenton,

Thank you for your feedback. We’re thrilled to hear the card is working well for you and that you find it easy to use. Making things simple for our customers is always our goal.

Post Office Travel Money Card

Noté 5 sur 5 étoiles

Stress free

Made money much easier to take less cash

15 juillet 2026
Logo de Post Office Travel Money Card

Réponse de Post Office Travel Money Card

Dear Customer,

We're happy to hear that our card offered you a convenient way to manage your finances while abroad. Thank you for sharing your positive experience.

Post Office Travel Money Card

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus