Post office money is a godsend if you’re travelling. Prior to having one l have been caught out with banking fees for using my normal debit card. Using and topping up is easy, you don’t have to worry... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
I have used my card in Italy, France, Netherlands, Spain and Croatia without a problem. I’ve taken cash from ATMs - paid in restaurants, for taxis, in many shopping outlets and cafes. Only problem wa... Voir plus
L'entreprise a répondu
Shocking service. I ordered my currency for delivery to my local Post Office. The order clearly states that the money will be there for collection at 1pm. At 1.30pm I drive to the post office and th... Voir plus
L'entreprise a répondu
Uploaded euros onto this for a 6 week trip. Easy to upload as and when more funds were required. Used it to pay for everything whilst traveling, hotels on booking.com, restraints, supermarkets, ba... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
The Post Office Travel Money Card helps customers travel smarter. It’s a convenient prepaid card, powered by Mastercard® that can be loaded with multiple currencies, giving you control and confidence when spending abroad. Easily managed in the app, online, over the phone or in-branch, the card makes travel simple, secure, and stress-free.
Coordonnées de contact
Royaume-Uni
- postoffice.co.uk/travel-money/card
4,1
Bien
5 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Easy to put money onto card
29 juillet 2026
Réponse de Post Office Travel Money Card
Dear Koreen,
We appreciate your positive feedback and that you find the card easy to load. It's great to know you're enjoying the Travel Money Card.
Post Office Travel Money Card
Good way to save
29 juillet 2026
Réponse de Post Office Travel Money Card
Dear Margaret,
We're glad you found your card a good way to save for your holiday.
It really means a lot to us. If you have friends or family who might enjoy our Travel Money Card too, why not refer them? You’ll earn £10 for each referral (up to 10 friends - up to £100), and they’ll get £10 as well. Just visit our website or the Post Office Travel Money app and search Refer a Friend. We’d love to welcome them.
Post Office Travel Money Card
If I could mark 0 I would
Order no.POL29811343.
If I could mark 0 I would. Online order i received had a shortfall of €30 which i reported and investigated for 2 weeks. Post office processes are fail safe ( NOT) and customer is either lying or trying to defraud.
PLEASE COUNT MONEY BEFORE YOU LEAVE BRANCH. COUNTER STAFF ARE NO LONGER ALLOWED TO OPEN YOUR ORDER TO CHECK .... YOU MUST
5 août 2026
Avis spontané
Réponse de Post Office Travel Money Card
Dear Susan,
Thank you for letting us know. We’re sorry to hear you experienced issues with your currency.
We’ve reached out to gather more details from you to investigate further, you should receive an email shortly. Alternatively, please contact us on 0344 335 0109 or +44 207 937 0280 if calling from outside the UK, we are open 24/7 and can investigate this for you.
You can also reach us via email at info@postoffice.travelmoneycard.co.uk
Post Office Travel Money Card
Think twice.
Trying to cancel my card seems impossible on line. I went to the post office and they said they can't cancel it, or don't know how to. I was told to phone up and cancel it. The reason for canceling my card is I got charged £1.50 to take out my own money. I will never recommend the post office travel card to anyone.
3 août 2026
Avis spontané
Réponse de Post Office Travel Money Card
Dear James Patterson,
We’re sorry if the fees were unexpected. Details of all fees and charges for the Travel Money Card are available on the Post Office website for full transparency. https://www.postoffice.co.uk/help-support/travel-money-card - Currency and spending.
To close your card, please don't hesitate to contact our customer services on 0344 335 0109 or +44 207 937 0280 if calling from outside the UK, we are open 24/7 and can arrange this for you.
You can also reach us via email at info@postoffice.travelmoneycard.co.uk
Post Office Travel Money Card
Could not use my card automatically in…
Could not use my card automatically in French supermarket. Had to use an atm initially.
3 avril 2026
Réponse de Post Office Travel Money Card
Dear Mike Marshall,
Thank you for taking the time to leave a review. We apologise for the inconvenience caused and have since followed up on this matter. If there’s anything further we can assist with, please don’t hesitate to reach out on 0344 335 0109, +44 207 937 0280 if calling from outside the UK, or email info@postoffice.travelmoneycard.co.uk.
Post Office Travel Money Card
No good for emergency
No good for emergency. Purchased. Thursday. Fpr friday teio to soain cant activate for 3 days. Wtf. Now in spain. Tried again. Still lock.
Try ither this one is hard work.
You try call them from uk. Night mere
1 août 2026
Avis spontané
Réponse de Post Office Travel Money Card
Dear Angry Man,
We’re sorry your experience wasn’t fully positive. We’d love the chance to help or answer any questions you may have.
To assist you further, we’ve requested more information via Trustpilot, you should see the email shortly. Or you can reach us at 0207 937 0280 or info@postoffice.travelmoneycard.co.uk.
Post Office Travel Money Card
A very helpful and knowledgeable post…
A very helpful and knowledgeable post office assistant talked us through the whole procedure.
We have had no problems using the card so far.
31 juillet 2026
Réponse de Post Office Travel Money Card
Dear Helen,
Thank you for sharing your experience. We’re delighted our team made your visit a positive one. Our staff always aim to provide friendly and helpful service, and it’s wonderful to hear that came through.
Post Office Travel Money Card
The card is easy to top up using the…
The card is easy to top up using the app. Excepted everywhere with no issues, will definitely be using it again
15 juillet 2026
Réponse de Post Office Travel Money Card
Dear Stephen Hill,
We appreciate your positive feedback and are happy you found our app/card easy to use. It is great that you are enjoying the experience.
Post Office Travel Money Card
Travel card.
Easy to register, friendly and helpful staff at the Evesham branch. Only put a small amount of euros on for emergency situations, also just to familiarise my self with the card.
I used it at a petrol station which are mainly automated in Sicily to fill up with fuel. No problems. I'll put more euros on now I feel confident with it's usage.
Just need to remember the pin number.
29 juillet 2026
Réponse de Post Office Travel Money Card
Dear David,
Thank you for sharing your experience. We’re delighted our team made your visit a positive one. Our staff always aim to provide friendly and helpful service, and it’s wonderful to hear that came through.
Post Office Travel Money Card
Réponse de Post Office Travel Money Card
Dear Alan,
We really appreciate your positive review. It’s great to hear that your experience went all.
If you know anyone who’d benefit from our Travel Money Card, you can refer them and earn up to £100. Simply visit our website or the Post Office Travel Money app and search “refer a friend".
Post Office Travel Money Card
It’s fantastic
It’s fantastic. Card is easy to put my currency money on. & it’s good that you can switch currency if you have any left from your last holiday to your new destination. Is good that I can top up when needed.
Iv never had any issues using it. Iv often been asked what I use when going on holiday & I always recommend the post office travel card.
22 juillet 2026
Réponse de Post Office Travel Money Card
Dear Carole,
Thanks so much for your fantastic review. We're happy to hear that your experience went well and that you were able to easily change your currency back after your holiday.
If you know someone who might also enjoy our Travel Money Card, you can refer them and earn up to £100, we’d love to welcome them. Just head to our website or the Post Office Travel Money app and search refer a friend.
Post Office Travel Money Card
Often useful but often declined in…
Often useful but often declined in Supermarkets in Scandinavia for no reason. Most inconvenient on my many trips there.
30 juillet 2026
Avis spontané
Réponse de Post Office Travel Money Card
Dear Alan,
We’re sorry your card didn’t work as expected. We know how inconvenient this can be while travelling.
If you’d like to discuss your experience or need assistance, you can reach us on 0207 937 0280 or at info@postoffice.travelmoneycard.co.uk — we’re happy to help.
Post Office Travel Money Card
Réponse de Post Office Travel Money Card
Dear C Gautrey,
We really appreciate your review. It’s great to hear the app is convenient and straightforward, we want managing your Travel Money Card to be as smooth as possible.
Post Office Travel Money Card
Refuses cashback after following rules
Chose to use this company after seeing them on Topcashback, so got a travel money card in Feb, after 6 months I’ve just found out they’ve declined the cashback with no reason provided. I won’t be using them on my next trip, and will be avoiding any post office travel money products in the future, they incentive signing up then refuse to give you what they owe. Really don’t recommend
29 juillet 2026
Avis spontané
Réponse de Post Office Travel Money Card
Dear Thomas Peters,
We’ve reached out to gather more details from you to investigate further, you should receive an email shortly.
Alternatively, please don't hesitate to contact our customer services on 0344 335 0109 or +44 207 937 0280 if calling from outside the UK, we are open 24/7. You can also contact us by email at info@postoffice.travelmoneycard.co.uk; we’d be happy to assist.
Post Office Travel Money Card
I have had no issues with the Post…
I have had no issues with the Post Office travel card. It worked perfectly in Thailand .
15 octobre 2025
Réponse de Post Office Travel Money Card
Dear John,
Thank you for your feedback. We’re glad you found the card useful and appreciate your comments, which help us keep improving for our customers.
Post Office Travel Money Card
Easy to use
Easy to use. Ideal for people
Who travel regularly. Wish I had sorted one sooner.
22 juillet 2026
Réponse de Post Office Travel Money Card
Dear James,
Thanks so much for your lovely review, it really means a lot to us. If you have friends or family who might enjoy our Travel Money Card too, why not refer them? You’ll earn £10 for each referral (up to 10 friends - up to £100), and they’ll get £10 as well. Just visit our website or the Post Office Travel Money app and search Refer a Friend. We’d love to welcome them.
Post Office Travel Money Card
Very easy to deal with
22 juillet 2026
Réponse de Post Office Travel Money Card
Dear David,
We appreciate your positive feedback and are happy you found our card easy to use. It is great that you are enjoying the experience.
Post Office Travel Money Card
Haven’t been able to complete a top up…
Haven’t been able to complete a top up again as it won’t connect to my bank to approve the transfer
I’ve tried tapping the app and text message on the security page but neither work
I haven’t been in holiday yet but I’m not convinced it will work when I try to spend the euros I’ve loaded on to it
I’ve now signed up to a Wise card and that works fine
I wish I’d never purchased the post office card.
29 juillet 2026
Réponse de Post Office Travel Money Card
Dear Discerning Traveller,
We’re sorry for the trouble you had loading your Travel Money Card. We understand how important it is to access your funds easily while travelling.
We’d love the chance to help or answer any questions you may have. You can reach us on 0344 335 0109 or +44 20 79 37 02 80 from abroad lines or by email at info@postoffice.travelmoneycard.co.uk.
Post Office Travel Money Card
Réponse de Post Office Travel Money Card
Dear Mr. Andy Howarth,
We’re sorry your card didn’t work as expected. We know how inconvenient this can be while travelling. We’d love to understand more and help if we can. Please feel free to call us on 03458500900 or +44207 9370 280 from abroad lines or email info@postoffice.travelmoneycard.co.uk.
Post Office Travel Money Card
Tavel money made easy
Ease of use and the fact that I can top-up in the app wherever I am. I’ve used this card for years now and have never had any major issues. It has so many currencies all in one place. Happy traveller. 🤗
29 juillet 2026
Réponse de Post Office Travel Money Card
Dear Loola,
Thanks for sharing your experience. We’re glad the app is making things easier for you. It's great to know you're enjoying the Travel Money Card.
Post Office Travel Money Card
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.