Praveen Kumar - Authentic Indian Cuisine Avis 

1 784
TrustScore 4.5 sur 5

4,5

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Lisez les avis des autres

Noté 5 sur 5 étoiles

We bought their Award Winning Box (10 dishes) Also: X HOT Kodi Koora (Chicken) and Chicken Tikka Moonlight Prepared from fresh meat and other ingredients. The dishes were wonderfully rich in s... Voir plus

Noté 1 sur 5 étoiles

Naans were nice, onion bhaji very good but the curries were awful…chewy dry chicken, the chilli garlic was horrendous (described as chicken tikka but no way on earth was that anything like tikka)…over... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

We have just had our first taste of Praveen Kumar authentic Indian cuisine and were very impressed. I am a bit of a wimp and like a mild curry but the butter chicken was just full of flavour and even... Voir plus

Noté 5 sur 5 étoiles

Love Praveen curries - they have just the most amazing flavour - better than any British Indian Restaurant. Hand made in small batches, you never get the same curry twice, which really ads to the adve... Voir plus

À propos de l'entreprise

  1. Magasin de produits surgelés
  2. Fabricant de produits alimentaires
  3. Producteur de produits alimentaires
  4. Fournisseur de produits alimentaires
  5. Fabricant de produits surgelés

Écrit par l'entreprise

At Praveen Kumar, our Chefs make your meal by hand using the finest fresh ingredients that the UK has to offer. Once ready, your meal is frozen to seal in all the flavours and is delivered to you sustainably in a fully recyclable cardboard box


Coordonnées de contact

4,5

Excellent

TrustScore 4.5 sur 5

2 k avis

5 étoiles
4 étoiles
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1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

N'a pas répondu aux avis négatifs

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4,5

Tous les avis

(1 784)

58 avis reçus au cours des 12 derniers mois

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Noté 4 sur 5 étoiles

Delivery is always great

Delivery is always great, but I'm afraid that the curries are still a little hot for me (sadly even the mild ones are borderline). I love the flavours though (I'm just a wuss when it comes to chilli heat these days)! That said, if you like authentic curry, try Praveen Kumar!!

20 juin 2023
Noté 3 sur 5 étoiles

Delicious food but needs care with packing.

Delicious food, can’t fault.
Dishes take longer to cook than instructions if you cook more than one item.
A couple of dishes had begun to defrost and leaked over the other dishes.

6 juin 2023
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Réponse de Praveen Kumar - Authentic Indian Cuisine

Hi Julia, many thanks for taking the time to leave a review. We are so pleased that you have been enjoying our meals and can't fault our food.
Once again, we are sorry that you found one of your dishes to have a broken seal and slight thaw which was a little messy. I see we did email about this and hope that we can send you some more curries in future and perhaps raise another star or two to reflect your enjoyment of our tasty curries!

Noté 5 sur 5 étoiles

Superb taste and quality

I have eaten Indian meals all over the world and none compare to Praveen Kumars meals for taste and Quality. The meat is much more tender and the subtle spices are not swamped over by spicy flavours. I will never eat another indian meal again if it is not one of Praveen Kumars.

5 juin 2023
Noté 5 sur 5 étoiles

Great tasting curry’s

Great tasting curry’s, starters, breads and desserts, fast delivery, it is also great to be able to speak to a person not an automated phone system, would highly recommend.

4 juin 2023
Noté 2 sur 5 étoiles

My delivery was late … there was two…

My delivery was late … there was two packets that had been split open and the chicken was very dry in the one that had split open The fish curry was nice it was the best curry the lamb curry had a great big bit of fat in it that should have been noticed before cooking The haggis was also nice but one of these packets was split open They promised me a few extras when I ordered again

31 mai 2023
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Réponse de Praveen Kumar - Authentic Indian Cuisine

Hi Marion, many thanks for your review and we are sorry to see you just left us 2 stars.
We are very sorry that your order was delayed but glad to hear that you did enjoy your curries and haggis pakora.
As promised we are happy to replace these dishes affected by the delay with our courier and will always pop in an extra dish or 2 for your troubles.
I hope we can send you some more curries very soon and perhaps earn some more stars next time!

Noté 3 sur 5 étoiles

Most curries are much to hot

We have been buying Praveens Curries for a long time now, unfortunately we have stopped buying now as our favourite curries are way too hot ( as other reviewers have also said on here ) when it states " medium " on the box thats what we expect, not burn your mouth off hot !

30 juin 2023
Avis spontané
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Réponse de Praveen Kumar - Authentic Indian Cuisine

Hi Joyce - Im so sorry to hear that you have had a bad experience with some of your favourite curries being too hot and that has put you off.
We did have some chilli that was hotter than expected and some dishes were a bit hotter than normal.
We have addressed this recently and hope that you give us another try and find that medium is back to where it should be! Do drop us an email if you would like to order again and we will pop a few extras in for you!

Noté 3 sur 5 étoiles

Great Idea too many problems.

Have had regular orders for curries for several months and have now cancelled my subscription. Far too often the curries weren't delivered next day and have thrown car too many meals away because they had defrosted whilst it's the courier who failed to deliver PK were aware of the issues with DPD but continued to use them and being told too eat them all on the day of arrival isn't helpful. One final point PK is over fond of Chillies even the mild curries are too hot for most of my family. Great idea but poor execution.

26 mai 2023
Avis spontané
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Réponse de Praveen Kumar - Authentic Indian Cuisine

Hi Peter - many thanks for your review and sorry to hear you had a few orders affected by delays with DPD. It is unfortunate that this has happened for you on more than 1 occasion.
We are always on hand to advise around delayed orders and our dry ice can keep things frozen for up to 48 hours.
We always offer to resend any spoiled dishes but additionally we hate seeing food go to waste so will let you know that any defrosted dishes can be safely eaten within 2 days or shared with friends or neighbours as we hate to see good food go to waste until we get a new order to you.
We did reply to your email regarding your april delivery to check all was fine to pop in the freezer but we didnt hear back from you.

Noté 2 sur 5 étoiles

Praveen Kumar - not what it used to be …

Praveen Kumar was incredible when we started using them last year, their Indian food was second to none as far as we were concerned. Unfortunately after some poor health we had to take a break for a few months. On re-ordering in February it was a massive disappointment. The lamb was full of fat and gristle and the level of spice in the same dishes we had before was unpleasantly hot - nothing like it was before. I cancelled our box subscription and gave this same feedback on their web site when cancelling - nobody bothered to get back to us. Perhaps they are a victim of their own success and/or have changed meat suppliers. Either way most of our last order ended up going in the bin - what a waste of money. I wouldn't have made the effort to post this if it was not for an email today asking me to!

17 février 2023
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Réponse de Praveen Kumar - Authentic Indian Cuisine

Hi Alan - I'm sorry to see you were not happy with your last order. We didn't see your message on the website Im afraid but we always reply to emails if you need to get in touch.
We did have a disappointing batch of lamb from our regular supplier - who is a local butcher - no downgrades or changes of suppliers We have addressed this with them and are assured of a much better cut and have now moved on from the bad batch that it looks like you had in your order. As always we do always want to put right any complaints from our customers and if you would like to order again, do drop us an email at help@praveenkumar.com and we will be more than happy to pop some replacements of the new batch lamb dishes in for you and hopefully we can lift those 2 stars a notch or 2!

Noté 5 sur 5 étoiles

PERFECT PRAVEEN!!!

New customer. Beautiful quisine, excellent service, great value. May my taste buds be tantalised now and evermore! Wish I'd discovered this firm years ago!

10 mai 2023
Avis spontané
Noté 5 sur 5 étoiles

Great food

Great food, easy to adapt menus via the website. Delivered on the day they say it will be delivered

19 avril 2023
Noté 5 sur 5 étoiles

Love Praveen curries

Love Praveen curries - they have just the most amazing flavour - better than any British Indian Restaurant. Hand made in small batches, you never get the same curry twice, which really ads to the adventure and authenticness. Can be quite hot, but never too hot, and the flavours are outstanding. Highly recommend the paneer butter masala.

12 janvier 2023
Noté 5 sur 5 étoiles

An Indian food veteran

I have been eating Indian food for over 50 years. The food from Praveen Kumar is at the very top of my favourite list. Beats any of the local takeaways and on par with the best and priciest restaurants. Superb.

10 janvier 2023

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