Praveen Kumar - Authentic Indian Cuisine Avis 

1 784
TrustScore 4.5 sur 5

4,5

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Lisez les avis des autres

Noté 5 sur 5 étoiles

We bought their Award Winning Box (10 dishes) Also: X HOT Kodi Koora (Chicken) and Chicken Tikka Moonlight Prepared from fresh meat and other ingredients. The dishes were wonderfully rich in s... Voir plus

Noté 1 sur 5 étoiles

Naans were nice, onion bhaji very good but the curries were awful…chewy dry chicken, the chilli garlic was horrendous (described as chicken tikka but no way on earth was that anything like tikka)…over... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

We have just had our first taste of Praveen Kumar authentic Indian cuisine and were very impressed. I am a bit of a wimp and like a mild curry but the butter chicken was just full of flavour and even... Voir plus

Noté 5 sur 5 étoiles

Love Praveen curries - they have just the most amazing flavour - better than any British Indian Restaurant. Hand made in small batches, you never get the same curry twice, which really ads to the adve... Voir plus

À propos de l'entreprise

  1. Magasin de produits surgelés
  2. Fabricant de produits alimentaires
  3. Producteur de produits alimentaires
  4. Fournisseur de produits alimentaires
  5. Fabricant de produits surgelés

Écrit par l'entreprise

At Praveen Kumar, our Chefs make your meal by hand using the finest fresh ingredients that the UK has to offer. Once ready, your meal is frozen to seal in all the flavours and is delivered to you sustainably in a fully recyclable cardboard box


Coordonnées de contact

4,5

Excellent

TrustScore 4.5 sur 5

2 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

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4,5

Tous les avis

(1 784)

58 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

The best Indian food

Absolutely love ordering from here the dishes are all absolutely delicious as is the pilau rice and the Tandoori Nan Bread. This is now our 2nd order and i will always order instead of getting takeaway. Its worth every penny and more for sure. Keep up the good work :-)

9 février 2024
Avis spontané
Noté 5 sur 5 étoiles

No artificial additives, delicious and authentic!

I bought two products from our local farm shop, the onion bhajis and the South Indian Garlic Chicken, both were delicious and very authentic in flavour. What impressed me also was the total lack of artificial ingredients (flavourings, colourings etc.,) so common now in most food products we buy. Will be buying a lot more as the range of products is quite varied and includes vegetarian options.

4 février 2024
Avis spontané
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Réponse de Praveen Kumar - Authentic Indian Cuisine

Hi Pat - many thanks for your wonderful review of our meals - we really appreciate you taking the time to share your experience and we are glad to hear you enjoyed our dishes and will be purchasing more in future.
We are passionate about providing healthy, authentic Indian cuisine with absolutely NO additives or preservatives and we are glad you were impressed by our healthier options.

Noté 5 sur 5 étoiles

Never will I use a local takeaway again! Kumars every time!!

Came across Kumars Curry Club after listening to Chris Moyles on Radio X. Ordered a Radio X special box as I’m always a Korma person and wanted to try different ones. Box arrived on time and frozen. First night we microwaved and it tasted amazing.. full of flavour, lots of meat! Second night we oven cooked and again amazing so you can do either and still fantastic. Reasonably priced, great to keep in the freezer instead of ordering a local takeaway. We’ve just ordered our second box as have several friends! Highly recommend!

2 février 2024
Avis spontané
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Réponse de Praveen Kumar - Authentic Indian Cuisine

What a wonderful review - thank you so much for your lovely comments and sharing your experience of our meals. We are delighted to hear you enjoyed your curries and found cooking easy in both microwave and oven.
We really appreciate your review and return custom and sharing our values of bringing healthy, convenient, restaurant quality Indian meals from our kitchen to your table!

Noté 5 sur 5 étoiles

Helpful and caring staff.

My order was a Christmas gift. Unfortunately, modern technology (not me of course) inserted my address for the delivery instead of the intended recipient’s. The Kumar admin staff couldn’t have been more helpful or pleasant and righted my wrongs. As for the curries, they were apparently always delicious. Excellent company to deal with. Thank you!

30 décembre 2023
Avis spontané
Noté 1 sur 5 étoiles

I just tasted the chicken madras and…

I just tasted the chicken madras and knew immediately it was a bad idea buying this product. There was absolutely no flavor just chicken boiled in half cooked tomatoes. The oil was stale. I am beating myself with so much anger. How could people do this ? This is a shame and scam .

5 janvier 2024
Avis spontané
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Réponse de Praveen Kumar - Authentic Indian Cuisine

Hi Sabin - Im sorry to see you have left us such a poor review and you did not enjoy your chicken madras. I dont see a customer order from your name so please do drop us an email with your order number and we can investigate your issues further. Our madras is one of our award winning dishes and is certainly not prepared as you would suggest and is certainly not a scam. However if there is a problem with any of our meals we will always put things right if people reach out to us in the first instance with any queries. Please email help@praveenkumar.com

Noté 2 sur 5 étoiles

Average to poor chicken and lamb curries

I ordered a variety of chicken and lamb curries. The chicken curries varied from quite nice to okay. The lamb curries were a big disappointment as the lamb was rather greasy. I will not be buying anymore.

2 novembre 2023
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Réponse de Praveen Kumar - Authentic Indian Cuisine

Hi Linda - Im sorry to hear that you did not enjoy some of your meals from us and our dishes only warranted a 2 star review.
Im glad you found some of our chicken dishes to be quite nice but am a little puzzled that you found the lamb to be greasy.
We do not add any ghee and use of oil is minimal, making for a healthier dish than many takeaways and ready meals. Greasy has never been used to describe our meals at all.
Was there a specific dish you found to be most disappointing? I see you had our lamb bhuna which is one of our 2 gold star award winning dishes.
Please feel free to drop us an email with more details if you feel something was not right with a certain dish and we will of course endeavour to put things right for you. help@praveenkumar.com

Noté 5 sur 5 étoiles

Excellent food

Food is so good and do a large range. When delivered it is always very well packed. Have been to the shop in Perth to and staff are so lovely.

17 octobre 2023
Noté 3 sur 5 étoiles

OK expected better

16 novembre 2023
Avis spontané
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Réponse de Praveen Kumar - Authentic Indian Cuisine

Hi - many thanks for your review. We cannot see your name to see what you have ordered but we would love to know more about your experience and what you feel could have been better. We are always here to put right any problems or issues so please do drop us an email on help@praveenkumar.com and perhaps we can help fulfil your expectations and earn another star or 2!

Noté 3 sur 5 étoiles

Very odd sauce!

I have has several orders over a couple of years. I have been disappointed with the last order. The Prawn Bhuna has an odd sauce. It tasted a bit like soap. I have been eating curry's for 30 years this is not a taste I have ever had before

21 novembre 2023
Avis spontané
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Réponse de Praveen Kumar - Authentic Indian Cuisine

Hi Jane - Many thanks for your review. We are sad to see just a 3 star score when you have had many orders from us that were all tip top!!
I am sorry to hear you felt there was an issue with a prawn bhuna, we really pride ourselves on our customer service and always strive to put things right so do ask people to get in touch if there are any problems and we will be sure to address those and put things right.
Pleas do drop us an email and it would be great if you had the batch number of your prawn bhuna! barbara@praveenkumar.com
we hope we can resolve any issues and continue to send you our tasty curries in future.

Noté 5 sur 5 étoiles

Customer service

Customer service, actual people you can talk to, who answer the phone when you ring and they could not be more helpful, add that to fab food and it’s a perfect mix.
PS. I have been eating Indian food regularly since 1982, so I know good curry when I try it.

17 septembre 2023
Noté 5 sur 5 étoiles

I recently wrote a bad review…

I recently wrote a bad review concerning the quality of the Lamb I acted hastily after just finished a meal which contained fat in the lamb and I was totally out of order I have been a customer of Praveen Kumar for over 4 years and they have always been of excellent quality coupled with very friendly and helpful staff I would like to give them my sincere apologies and ask Trustpilot to delete my previous review

15 septembre 2023
Avis spontané
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Réponse de Praveen Kumar - Authentic Indian Cuisine

Dear John, thank you so much for this lovely review - It was lovely to speak with you on the phone . We understand that you were disappointed at the time and I am glad we got to discuss the lamb dish in question and put things right for you. We look forward to sending you some more curries very soon.

Noté 2 sur 5 étoiles
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Réponse de Praveen Kumar - Authentic Indian Cuisine

Hi John, Im sorry to hear you found your choice of meals to be too hot - we do have some milder dishes and certainly find there to be variety in our flavours.
Do drop us an email on help@praveenkumar.com if you would like to give us more details of the tough meat as i see you had lamb, chicken and beef dishes so do let us know which meat you found to have some tough pieces? many thanks

Noté 1 sur 5 étoiles

did not enjoy the taste of any of your…food.

did not enjoy the taste of any of your food, all tasted much the same base. Bland and dry.

5 juillet 2023
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Réponse de Praveen Kumar - Authentic Indian Cuisine

Hi Les, Im very sorry to see you have just left us a 1 star review and did not enjoy any of your meals, we have certainly not had reports of bland and dry before.
I see you had a nice selection of our popular medium spice dishes and there certainly should have been a nice heat from the spices and variation in the selections you had.
We would certainly be happy to put things right if there was a problem with the meals so if you do want to drop us an email with some more details - what you found to be dry? Was there 1 meal in particular? Then we can have a look into putting things right for you and maybe earn another star or 2!

Noté 4 sur 5 étoiles

Great Food

Food is as always great, packaging needs to improve 2 orders and both times something has been split open.

Customer service is great

28 juin 2023

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