Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 3 sur 5 étoiles

shipping was fast no delays , but it arrived scratched and the top plastic hat was not in the box . I have used prebeat before and they were brilliant and their customer service was on point . very d... Voir plus

Noté 5 sur 5 étoiles

Terrific service. When DPD 'delayed' our parcel which was needed for a stage event, Darren arranged for an urgent order to be sent next day delivery. Typically both parcels then arrived on the same... Voir plus

Noté 5 sur 5 étoiles

Cannot fault the customer service offered by these guys at Prebeat, they go the extra step to make sure that you're well informed with deliveries etc. Got a few freebies thrown in and probably the c... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

The Elumin8 range of cases sold by Preheat are really excellent quality and provide good protection for your equipment. I have purchased 2 now and I am very pleased with them. The ordering process was... Voir plus

À propos de l'entreprise

  1. Fournisseur de matériel audiovisuel
  2. Magasin de matériel pour DJ
  3. Magasin d'électronique
  4. Fournisseur de matériel d'éclairage scénique
  5. Magasin de matériel Hi-Fi

Écrit par l'entreprise

Prebeat has been selling Sound & Lighting since 1999, we now stock a wide range of Sound & Lighting both online and in-store. With our excellent customer service, superb prices and fast delivery we are a leading retailer in the UK for major brands such as FBT Speakers, Equinox Lighting, ADJ Lighting, Chauvet Lighting, LEDJ Stage Lighting, Studiomaster Mixers & Speakers, dB Technologies and so much more. Chose online from over 4,000 products delivered quickly whether you need a PA Speaker for a DJ, Lighting rig for a band or a portable speaker for your fitness studio. Maybe you are a bar, restuarant, shop, hair salon or warehouse that needs some background music then we have it all for you to chose from.


Coordonnées de contact

4,7

Excellent

TrustScore 4.5 sur 5

459 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 20 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,7

Tous les avis

(459)

56 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Great service

Great price, good service and the product does everything I expected.
When everything goes to plan it is much harder to find words!

1 septembre 2025
Avis spontané
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Réponse de Prebeat

Thank you for this great review - the words are enough and really appreciated.

Noté 5 sur 5 étoiles

Great company

Great company, easy to order and next day delivery as promised. Will use them again for sure

21 août 2025
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Réponse de Prebeat

Thanks Andrew, we really appreciate your review and the order.

Noté 5 sur 5 étoiles

Top marks!!

First time purchase and I’m more than satisfied. My items were surprisingly very good quality for the low price I paid. The delivery was fast too.
Top marks!!

18 août 2025
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Réponse de Prebeat

Thanks for the great review David, we really appreciate it.

Noté 5 sur 5 étoiles

I needed some advice before choosing…

I needed some advice before choosing product, quick and helpful reply.

And great service and product.

7 août 2025
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Réponse de Prebeat

Thank you Denise for this great review, we are delighted you are happy with the service and purchase.

Noté 1 sur 5 étoiles

I will be completely honest

I will be completely honest! I returned an item in the same condition as it arrived apart from the bag, it was the same bag but had been opened. I received a ‘partial refund’ Why? It cost £4.85 to return the item and with the cost of delivery I lost the best part of £10. I ordered the wrong item (my fault) but with a full refund I intended to order the correct one. I ordered instead from a different company with no delivery charges. I will not recommend Prebeat.

21 juillet 2025
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Réponse de Prebeat

Hello Lynda
Thanks for taking the time to leave a review - we are really dissappointed you can only offer 1 star - We can see you ordered a cover for the QTX QR15 speakers for £10.00 and that was shipped on time. You then returned the item as maybe you didn't have the QR15 speaker this is for and we refunded the £10.00 in full for you - there was no partial refund. Obviously the delivery charge of £3.95 wasn't refunded because it was a change of mind return and not our mistake - as you say it costs £4.85 to send to you - we offer free deivery on orders over £50.00 but on an item of £10 there is no way we can pay for delivery - the profit is less than £3.00 for a retailer.
I hope this helps explain - we would appreciate it if you can consider a higher mark as we have done everything correct - we can also see you have not contacted us at any time about this too.

Noté 1 sur 5 étoiles

Sold me a b stock speaker 645 then l…

Sold me a b stock speaker £645 (l paid for a new one)then l later spotted them on eBay b- stock £60 cheaper, when questioned, they denied it was b -stock, my box had been opened, broken box, broken packaging, despite sending photos, l even have an email from them saying they opened the box to check the speaker and taped it up, they deny it but it’s on their email, staples had been removed twice, they then blamed Dpd who took it to an house a mile away, took 5 days delivery, the speaker seems fine in all fairness but how l do I know it’s been used/returned, should have sent it back, would have cost £30 + with insurance, they only give 14 days, the others are 30days, they will deny it, this is the last thing l wanted to do but I’m not happy with that firm, lm sticking to the others when l buy again.

15 août 2025
Avis spontané
Noté 5 sur 5 étoiles

Smooth order

Smooth order, and the goods arrived next day as requested. No dramas = 👍

30 juillet 2025
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Réponse de Prebeat

Thanks for the review David, we are thrilled all went well.

Noté 5 sur 5 étoiles

Fast Efficiant Hassle Free And Perfect Service

Due to a last minute gig booking I needed a case for my new Denon DJ SC Live 4 fast. Prebeat was the only company that had availability for next day delivery. I called sales late in the afternoon doubtful I could get my case fast enough. The guy at Prebeat was brilliant. He sorted my order over the phone, issued an invoice by email in minutes and shipped within 20 minutes using DPD next day with the tracking emailed too. To my surprise the next day courier cost was also included in the case price. The Protekt case I bought was a perfect choice arriving 12.30 pm the following day, and as a profesional full time DJ Prebeat is now one of my top companies to deal with. Many Thanks.

7 août 2025
Avis spontané
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Réponse de Prebeat

Thank you Nathan - we appreciate your kind words.

Noté 5 sur 5 étoiles

Excellent service

Excellent service. Good quality equipment. Looked after me.

29 juillet 2025
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Réponse de Prebeat

Thank you for the review, we are delighted you had a great experience with us.

Noté 5 sur 5 étoiles

Great service

Quick delivery, good price and updates on delivery.

29 juillet 2025
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Réponse de Prebeat

Thanks Phil - we hope you like the product, it is one of our best sellers.

Noté 5 sur 5 étoiles

Deliverd next day

Deliverd next day . Fantastic service . Excellent service and quality of purchase.

28 juillet 2025
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Réponse de Prebeat

Thank you David for the review - we are delighted you like the wireless microphone.

Noté 5 sur 5 étoiles

Good price for the item

Good price for the item, prompt delivery. Many thanks.

25 juillet 2025
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Réponse de Prebeat

Thanks John for taking the time to leave this review - we really appreciate it.

Noté 5 sur 5 étoiles

Great product

Great product - and experience thanks

24 juillet 2025
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Réponse de Prebeat

Thank you for taking the time to leave this super review, we really appreciate it.

Noté 5 sur 5 étoiles

Great presales advice on a lighting…

Great presales advice on a lighting clamp. Order arrived in good time and was the cheapest price. Excellent company, will purchase more again soon.

23 juillet 2025
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Réponse de Prebeat

Thanks Andrew for this review - we really appreciate it. Look forward to dealing with you again.

Noté 5 sur 5 étoiles

Arrived quickly and reasonable price.

Electronic practice pad arrived quickly. Good price. It was sold out on another website so good to find it here.

22 juillet 2025
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Réponse de Prebeat

Thank you Berenice for the great review and we are delighted you like the Practice Pad.

Noté 5 sur 5 étoiles

Darren and the team did an excellent…

Darren and the team did an excellent job from answering my initial enquiry and providing a link for me to order quickly.
I received the items a couple of days later and they were well packaged.

22 juillet 2025
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Réponse de Prebeat

Thanks for the review Lee, we really appreciate it.

Noté 5 sur 5 étoiles

Alway good service

Alway good service

2 juillet 2025
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Réponse de Prebeat

Thanks Lee for this review - we really appreciate it and hope you like the speaker stands.

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