shipping was fast no delays , but it arrived scratched and the top plastic hat was not in the box . I have used prebeat before and they were brilliant and their customer service was on point . very d... Voir plus
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Lisez les avis des autres
Terrific service. When DPD 'delayed' our parcel which was needed for a stage event, Darren arranged for an urgent order to be sent next day delivery. Typically both parcels then arrived on the same... Voir plus
Cannot fault the customer service offered by these guys at Prebeat, they go the extra step to make sure that you're well informed with deliveries etc. Got a few freebies thrown in and probably the c... Voir plus
L'entreprise a répondu
The Elumin8 range of cases sold by Preheat are really excellent quality and provide good protection for your equipment. I have purchased 2 now and I am very pleased with them. The ordering process was... Voir plus
À propos de l'entreprise
- Fournisseur de matériel audiovisuel
- Magasin de matériel pour DJ
- Magasin d'électronique
- Fournisseur de matériel d'éclairage scénique
- Magasin de matériel Hi-Fi
Écrit par l'entreprise
Prebeat has been selling Sound & Lighting since 1999, we now stock a wide range of Sound & Lighting both online and in-store. With our excellent customer service, superb prices and fast delivery we are a leading retailer in the UK for major brands such as FBT Speakers, Equinox Lighting, ADJ Lighting, Chauvet Lighting, LEDJ Stage Lighting, Studiomaster Mixers & Speakers, dB Technologies and so much more. Chose online from over 4,000 products delivered quickly whether you need a PA Speaker for a DJ, Lighting rig for a band or a portable speaker for your fitness studio. Maybe you are a bar, restuarant, shop, hair salon or warehouse that needs some background music then we have it all for you to chose from.
Coordonnées de contact
Unit 21, Enterprise Court, TS25 2FE, Hartlepool , Royaume-Uni
- 01429 872116
- sales@prebeat.co.uk
- prebeat.co.uk
4,7
Excellent
459 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 20 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
The lights are excellent
The lights are excellent, arrived on time . Excellent service
3 juillet 2025
Réponse de Prebeat
Hey Michael - thank you so much for the great review, we really appreciate it.
Réponse de Prebeat
Thank you Matthew, we appreciate you taking the time to leave a review and are delighted you had a good experience.
Brilliant service as always
Brilliant service as always
Great product
Friendly helpful staff
1 juillet 2025
Réponse de Prebeat
Thank you John for the kind review, we really appreciate it and hope you are enjoying using your new lighting effect.
Quick delivery and item as described at…
Quick delivery and item as described at a good price
25 juin 2025
Réponse de Prebeat
Thank you Craig for the great review, we hope you love your PA speakers.
Good luck
First time using Prebeat found it online when looking for musical equipment, ordered, received after few days, nice strong music stand, going to order more from sight
20 juin 2025
Réponse de Prebeat
Thank you Daniel for the review, we are delighted you like the stand.
Was very easy to order and delivered…
Was very easy to order and delivered within 48 hours great service
4 juin 2025
Réponse de Prebeat
Thank you John for the review, we really appreciate it.
Faulty item and stole money
Faulty item and stole money
I sent my mega phone back as it was missing power cable and the company has not returned my money what a bunch of thieves, don't trust the company stealing £54 after they received their item back i advise dont order from this company.
2 juin 2025
Avis spontané
Réponse de Prebeat
Hello Kevin
Thank you for the review - although we are not sure why this has been left. We can see 2 orders - May 2025 and April 2025 for the same product. Both delivered. We can see you reported a missing cable, so we offered to send this but had no reply and instead you opened a case with Paypal. We then supplied a pre-paid DPD return label to get this back within 14 days and never heard from you again. Paypal also didn't hear back from you and closed the case.
We can only refund you if you had returned the item using the label provided. If an item doesn't come back and we never get any enquiry from the customer - which we haven't had - then I'm not sure what else we can do.
Our team are surpised by this review and dissappointed. We certainly don't like being called thieves - particulary when it is an unfair comment.
Great Product and an excellent service…
Great Product and an excellent service too 👍
Would highly recommend.
5 juin 2025
Réponse de Prebeat
Thank you for the great review Darren, we really appreciate it and hope you enjoying using your moving heads.
Réponse de Prebeat
Thank you David for the great review, we really appreciate it.
Fantastic customer service and product knowledge
Fantastic customer service and understanding of my needs, and then awesom product knowledge to suggest what may work for me. I've dealt with Pre Beat for a good 10 years now and always a brilliant service. Thank you Darren, long may it continue.
28 mai 2025
Réponse de Prebeat
Thank you Steve for this great review - it has been a pleasure to deal with you for all these years and we really appreciate it.
Great flightcases for my Pioneer CDJ's
Great flightcases for my Pioneer CDJ's. Seem to be very well made, i suppose time will tell, but they certainly look the bomb. Arrived swiftly and all at a good price. I'm very happy.
2 juin 2025
Réponse de Prebeat
Thanks for the great review - we are pleased you like the cases.
Very quick delivery
Very quick delivery, only used it once for a gig, and did get the occasional break up of sound, so need to experiment with positioning of the transmitter on my body and the placement of the receiver.
28 mai 2025
Réponse de Prebeat
Thanks for the great review John - the Xvive XU7 has only been available a few months but the feedback so far has been really positive so do let us know if you have any issues with the unit you have. Hopefully, you can get that position right and it works as it should for you.
Réponse de Prebeat
Hello Wayne
Thank you very much for this review and giving us top marks, we really appreciate it.
Réponse de Prebeat
Thanks Robert for the review, we are delighted you could give us full marks.
Ive recently mad a purchase of the…Equinox Blitzer
Ive recently mad a purchase of the Equinox Blitzer lights.These are excellent eye candy and would recommend to any mobile DJ.Quick delivery.
28 mai 2025
Avis spontané
Réponse de Prebeat
Thank you for taking the time to leave this superb review, we really appreciate it.
Worst customer service in history
Worst customer service in history, i will never purchase from these lot again. Ive been going back and fourth with this company trying to get my refund for a item i ordered that never arrived for nearly a whole month now . I ordered a rx-3 flight case and then sent me a denon case instead then tried to blame it on amazon . I told them i am a disabled wheelchair user and i can not carry a 9kg case back to a post office to help out your flaws in your business. They stated there nothing that will do to arrange a collection . So i have started legal proceedings for item is not as described consumer rights act 2015. Im really disgraced in the way they have treated me as the customer who has purchased and spent £160 on a item i did not order bareing mind the collection cost £10.50? Some cheap skates
8 mai 2025
Avis spontané
Réponse de Prebeat
Thank you for your review, we are dissappointed you have only left us 1 star as I can see we supplied a pre-paid return label for your item as it was the wrong item (all people make mistakes) as Amazon had listed the item under the wrong page. Thank you for flagging this to us as it allowed us to remove the listing so this didn't happen to anywone else.
I'm afraid we do require the item back to be able to issue a refund and once it is returned then we can action that for you.
Have a great day.
Very impressed with Prebeat.
Very impressed with Prebeat, great range of products and easy to use website. Best price I could find and fast delivery. What more could you want.
8 mai 2025
Réponse de Prebeat
Thank you Richard for this great review, the team are delighted and we hope you enjoy using your speaker.
Réponse de Prebeat
Thank you for the 5-star review, we are very grateful.
Réponse de Prebeat
Awww Mark, thank you - we really appreciate that review and your kind words. Thanks for being a customer.
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