Really positive experience from calling, getting booked in etc to see car, test drive it & arrange finance options. No pushy sales, friendly staff & we were left to look at the car & have discussion... Voir plus
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Yet another amazing purchase from precious metal, from my initial enquiry right through to picking our new car up. Very professional service throughout from Chris and Matt, we felt very well looked af... Voir plus
L'entreprise a répondu
This is our third car with Precious Metal now over the past 6/7 years and honestly wouldn’t use anyone else. Mat is so helpful and knows his stuff, he just doesn’t sell cars, he provides support and g... Voir plus
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These guys cant do enough for you, from the moment you walk into the showroom until the day your vehicle is delivered. Great, friendly, honest service, 100% wouldn't hesitate to use them again.
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À propos de l'entreprise
À propos de Precious Metal
Écrit par l'entreprise
Welcome to Precious Metal Prestige Motor Group. Providing exceptional cars with low rates of flexible-finance options. NATIONWIDE DELIVERY AVAILABLE! Delivering service beyond service.
Find your precious metal
Coordonnées de contact
The Arches, Unit D, Avondale Way, WF2 7QU, Wakefield, Royaume-Uni
- 01924 918558
- sales@precious-metal.co.uk
- precious-metal.co.uk
5,0
Excellent
472 avis
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Bought a BMW 2 series recently from…
Bought a BMW 2 series recently from Precious Metal. The car is amazing and hands down gave me the best price for my trade in. Would highly recommend 👍
19 avril 2024
Avis spontané
Réponse de Precious Metal
Hi David and thanks for taking the time to share your buying journey with us. It really means the world to us when clients offer their kind accolades - so thank you very much!
Hoping you thoroughly enjoy that amazing new BMW and please don't hesitate to get in touch if we can ever be of future assistance. Kindest regards, Chris, Mat and all at Precious Metal.
8 Months after sale Engine seized solid
I was sold a car under good faith of a perfectly clean service history and mot. 8 months later the engine seized and I'm now left with a broken down car I've got to fix when looking at the service history the car had severe engine issue, “milky substance on oil cap” , prior to be sold to me and apparently that isn't proof of a potential fault before purchase. With no help from garage I had asked if they are an approved dealership to see if my vehicle was under manufacturer warranty and if there was proof of the oil issue being looked at, they never replied and have basically left me with a broken car since.
Its hard to see a 19plate car just sit and get rusty with nothing I can do to fix it especially being told its wear and tear after 8 months and 6000 miles. Its affected me massively mentally and financially with no help on what I should do with the car to the point the car has now been broken for longer than it was running in my time of having it. I lost my previous job due to no transport and now I'm having to take a huge pay cut due to not having transport leaving me having to pay for a car that dont work and having to pay for transport all the time making it not possible to fix the car.
I know I'm going to be told i should have got the extended warranty but it wouldnt have covered the cost of a new engine to be installed with the old one taken out but do you expect a 3 year old car to seize solid?
12 juillet 2023
Avis spontané
Réponse de Precious Metal
Hi Reece, I would like to again reiterate my sympathy regarding the unfortunate issue with your car as per my email communication to you on 03/08/2023.
As a company that places a huge importance on the product we sell, every diligent measure is taken to ensure that our cars are to the highest of standards. These measures include (but are not limited to):
• We only buy from trusted sources.
• All have FULL SERVICE HISTORY.
• All vehicles have a minimum of 3 months MOT (a new 12 month MOT is added to all cars that fall below that threshold).
• Every car undergoes a rigorous appraisal process upon arrival – A copy of which is presented at the point of sale.
• We only include the most comprehensive warranties available as part of the sale price.
• All clients are offered the option to upgrade their warranty from the FREE 6 months up to 36 months at the trade price that we pay – this is around 50% of the comparable retail cost.
To clarify, the warranty cover on our cars is PLATINUM Grade and that entitles the policy holder to a labour rate of up to £200 per hour guaranteeing that if the need arises, the client can take their vehicle to a main franchise dealer should that be of their choosing. This is the highest possible warranty cover available which also affords a £5,000 repair contribution to help ensure absolute peace of mind.
Despite your claim to the contrary, we have tried to assist where possible via both email and telephone and I hope you see this communication again as a sign of our commitment to assist all we’re viably able.
With sincere regards, Mat Trueman, Precious Metal
Excellent service
Excellent service made buying my new car an extremely easy process would definitely recommend!
15 avril 2024
Réponse de Precious Metal
Hi Joshua and thank you for taking the time out to leave your greatly appreciated feedback! We're all delighted our service was to your liking and can we express our sincere gratitude for your business. We all hope you enjoy that fantastic Mercedes and we look forward to being of future assistance. Kindest regards, Mat, Chris & all at PRECIOUS METAL.
Réponse de Precious Metal
Hi Jeremy and a huge thanks for taking the time to leave us your kind accolade that is greatly appreciated! Can I also say what a pleasure it was to meet you and thank you once again for choosing Precious Metal to organise your new car. Please don't hesitate to get in touch if we're able to assist in any way further! With sincere best regards and thanks, Chris, Mat and all of the Precious Metal team.
Top notch car and top notch service
Top notch car and top notch service, went in on a Tuesday had my car by Thursday, would recommend precious metal to anyone, by miles (no pun intended) the best experience I've had getting a new car. 👍👍
12 avril 2024
Réponse de Precious Metal
Hi Chris, it was a genuine pleasure to meet yourself and Hayley and we're delighted to receive your kind feedback. I shall ensure the rest of the PRECIOUS METAL team receive your accolade. Wishing you the very best in your amazing new Range Rover and if myself or any of the team can assist in any way, please don't hesitate to get in touch! Sincere best regards, Mat, Chris & all of the P.M team!
Great service in all aspects
Great service in all aspects, was kept up to date for the whole process
8 avril 2024
Réponse de Precious Metal
Hi Cormack and thank you for your kind words! We're delighted you're happy with our service and love your new BMW 2 Series!!
Thank you very much for your appreciated business and all of the team wish you many happy, safe and enjoyable miles ahead. Sincere best regards, Mat, Chris & all at PRECIOUS METAL.
Awesome from start to finish
Awesome from start to finish, I was recently looking for a nice upgrade to a car I’ve been looking at for a while. A Mercedes CLA AMG, so I contacted this company without knowing much about them, but what a find!
An absolute gem of a company, from cradle to grave the whole process was smooth, personalised and very professional. From Mat who was a gentleman over email, handling everything, to Iso who dropped the car off on time as stated.
Don’t hesitate to use this company they are the real deal and you won’t be let down!!
29 mars 2024
Avis spontané
Réponse de Precious Metal
Hi Luke and thank you for your greatly appreciated business and taking the time to share your buying experience with us. The whole PRECIOUS METAL team take great pride in your feedback and are sincerely thrilled you have enjoyed buying your car from us! Enjoy that amazing Mercedes CLA and if myself or any of the team can assist with anything, please don't hesitate to get in touch. Kindest regards, Mat, Chris, Iso and all of the PRECIOUS METAL team.
THANKS!
Chris and Mat were totally professional and helpful in presenting and selling me my car. Very relaxed, no pressure, a fair trade in, and everything explained in detail. Thanks to them both!
PS …..and I’m delighted with my little Merc too!!
15 mars 2024
Avis spontané
Réponse de Precious Metal
Hi Bill and thank you wholeheartedly for your lovely review which means the world to us. It's incredible to hear we were able to help in such a manner that made you feel relaxed. We're always on hand should you ever have any queries and can we again thank you very much for your greatly appreciated business! We all sincerely hope you enjoy your amazing Mercedes GLA! Kindest regards, Mat, Chris & all of the Precious Metal team.
Fantastic!!
Very friendly and easy to deal with, It is clear that customer service is their main focus and they protect this vigorously with every car they sell! every detail is delivered as you would expect. Top class!!!,
thanks again
Peter
1 mars 2024
Avis spontané
Réponse de Precious Metal
Hi Peter and a sincere thank you for leaving your greatly appreciated feedback. It is truly amazing when our clients thoroughly enjoy their buying experience with us and appreciate the lengths we go to to provide an impeccable service! Hope you had a safe trip back to Scotland and we also wish you many happy and safe miles ahead in your new Range Rover Evoque. Kindest regards, Mat, Chris & all at Precious Metal.
Extremely helpful
Extremely helpful, genuine and considerate service from team. Both Chris and Mat are highly knowledgeable, listened carefully to our needs and advised accordingly. Would highly recommend them to anyone looking for their next vehicle.
27 février 2024
Réponse de Precious Metal
Hi Nisha and a huge thank you for your kind accolade of our service that is greatly appreciated! Can I also say what a pleasure it was to meet yourself, Shah and the children and thank you once again for choosing Precious Metal to organise your new car. We all hope you thoroughly enjoy your amazing Mercedes GLC and if we can be of any further assistance, please don't hesitate to get in touch! With sincere best regards and thanks, Chris, Mat and all of the Precious Metal team.
We recently purchased a Fiat 500…
We recently purchased a Fiat 500 convertible and are over the moon with our new car. Mat and the team are very amenable and really do provide an excellent service as they genuinely care about their customers. After travelling from the Midlands to view our new car, Matt went out of his way to make us (and our dog, Wilf who came along for the ride) very welcome on arrival. We wouldn’t hesitate in recommending Precious Metal and will definitely use them again in the future. Thank you for a pleasant and stress-free experience!
17 février 2024
Avis spontané
Réponse de Precious Metal
Hi Emma and a huge thanks for taking the time to leave us your kind accolade that is greatly appreciated! It was fantastic to meet you, Ben and Wilf and can I thank you once again for choosing Precious Metal to organise your new car. We all hope you thoroughly enjoy your super piece of Italian chic and if we can be of any further assistance, please don't hesitate to get in touch! With warm regards and thanks, Mat, Chris and all of the Precious Metal team.
Professional and personal service
Mat was Amazing. Made the whole experience easy and very personal. From the first point of contact to me driving the car away was made so simple and easy. Nothing was too much trouble and I received a great personal service. Would recommend to anyone looking for a great car. They went the extra mile to ensure all was spot on for me.
20 février 2024
Avis spontané
Réponse de Precious Metal
Hi Matt and thank you for sharing your invaluable comments with us regards your Precious Metal buying experience. We're all delighted it was to your satisfaction and if we can be of further service in any way possible, please feel free to drop any of the team a line. Enjoy the superb BMW X2! Sincere best regards, Mat, Chris & all at Precious Metal.
3 cars so far…
This is the third (3rd) time I’ve used Precious Metal for a car and each time it has been extremely simple and efficient.
I told them the car I wanted, my budget and wants in specification. The conversation was simple and straight forward and I’ve never felt pressured or that I was being sold to.
If you’re looking for your next car, you would be stupid to not have a conversation with them.
I’ll be back in 2 years.
15 février 2024
Avis spontané
Réponse de Precious Metal
Hi Matt, great to see you again and thank you for allowing Precious Metal to organise you yet another car! All of the team hope you and Sophie thoroughly enjoy the amazing Range Rover Velar and we too look forward to seeing you in the future! Sincere best regards, Chris, Mat & all at Precious Metal.
Amazing experience from start to finish…
Amazing experience from start to finish with Chris and the team. Bought a few cars for family members from Precious metal and each time the service is exemplary. Highly recommend. They take all the hard work out of buying a car.
29 janvier 2024
Avis spontané
Réponse de Precious Metal
Hi Tony and thanks for once again allowing Precious Metal to organise all of your family cars! It was a pleasure to see you all and thank you for taking the time to share your experience with us! We look forward to assisting you and the family soon! Sincere regards, Chris, Mat & all at Precious Metal
Audi A3 automatic
Mat picked me up from the train station, the car was exactly as described, the whole process was totally painless. Mat then submitted my address into sat nav and to my surprise there was a full tank of fuel this was not part of the deal……..
Fantastic all round experience if you see a car you fancy give them a call you will not be disappointed.
31 janvier 2024
Avis spontané
Réponse de Precious Metal
Hi Stewart, thank you very much for your kind review and it's fantastic to hear you thoroughly enjoyed our client service and your amazing new Audi A3! It was a pleasure to meet you and can we extend our sincere gratitude for choosing Precious Metal. Kindest regards, Mat, Chris & all of the team.
A fantastic company to deal with
A fantastic company to deal with. Matt and Chris made the whole process simple and smooth, keeping me updated along the way. I asked them to source me a car, which they did in a short period of time, making sure it had everything I had requested. They kept in regular contact up to the point of delivery, which was done at my convenience.
I can’t speak highly enough of their service. I will definitely be recommending them to others and will be using them again.
24 janvier 2024
Avis spontané
Réponse de Precious Metal
Hi Michael, we really appreciate you taking the time to share your customer journey with us. It's genuinely fantastic to hear such warm feedback and we're delighted we sourced your dream car that is perfect for you! Enjoy the stunning Jaguar F-Pace and if myself or any of the team can assist with anything in the future, please don’t hesitate to get in touch. Mat, Chris & all at Precious Metal
Helpful and Friendly.
I dealt with Mat during the process of purchasing our car and I've got to say it was the friendliest and easiest purchase yet. I would highly recommend this company. Helpful from the start and even now we've had our car for two weeks I can still contact Mat for advice.
16 janvier 2024
Avis spontané
Réponse de Precious Metal
Hi Barry, and thank you for your kind review of our service. We are thrilled you have enjoyed your buying experience with us and can we extend our gratitude for choosing Precious Metal. Give our love to Scotland and enjoy that amazing Jaguar E-Pace!! Sincere best regards, Mat, Chris, Iso and all of the team here at Precious Metal
Mat was so easy to deal/communicate…
Mat was so easy to deal/communicate with. Excellent service from him and his team.
9 janvier 2024
Avis spontané
Réponse de Precious Metal
Hi Vikki and in the first instance, can we thank you sincerely for taking the time to share your buying experience with us. Although we say it constantly, can we express our unwavering gratitude for feedback. We truly believe success to be found in outstanding customer care and we're delighted that we met your expectations. Can we extend you the very best of wishes with the superb new Land Rover Range Rover Velar and if we can be of any further assistance, simply get in touch! Mat, Chris and all of the Precious Metal team.
Mercedes GLE premium
I love my cars, so a new search has been a pretty big deal.
I firstly shopped around different garages to get an idea on what spec and what prices were being offered (had my heart set on an Mercedes GLE due to needing a large family car for camping) and Precious Metal couldn’t be beaten on price ‘again’!! Biggest thing for me though over everything was the trust..which is why I’ve returned for the 3rd time. Thanks for going the extra mile (literally with delivery too) as always Chris. We are over the moon with our Merc GLE premium and our private plates that you kindly printed and sent out for us. You really are one in a million and deserve this 5* rating.
15 décembre 2023
Avis spontané
Réponse de Precious Metal
Hi Claire and thank you once again for finding the time to share your customer buying experience with us and trusting us for the third time to organise your new car! We're all sincerely delighted you love your new vehicle and we take immense pride from your kind comments in relation to our client care that we strive so hard to achieve. It goes without saying that should you require any further assistance, simply give one of the team a call. Wishing you many happy, safe and enjoyable miles ahead in your amazing Mercedes GLE Premium and have a fantastic Christmas and healthy New Year! Kindest regards, Chris, Mat & all at Precious Metal.
Exceptional Service!!…
From start to finish Chris at Precious Metals was exceptional!
The process of getting my new car was so easy and straightforward.
On the day of collecting my car they arranged to even pick me up from the Train station as I could not drive into the dealership.
18 décembre 2023
Avis spontané
Réponse de Precious Metal
Hi Melody, thank you for taking the time to share your experience with us. It was a genuine pleasure to meet you and thank you for your greatly appreciated business. We all thoroughly hope you enjoy the fantastic Mercedes and if we're able to be of any assistance in the near or far future, please don't hesitate to get in touch! Warm wishes for Christmas and can we extend a very happy and healthy New Year to you and your family. Kindest regards, Chris, Mat & all of the team at Precious Metal.
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