Prelovedpandoraboutique Avis 

I personally can not review as not bought myself but have friends who have and they have received goods in poor condition or had them verified at a pandora store as fakes My advice was to report to trading standards.I would also advice people to read the negative reviews before buying they can't all be wrong.

Terrible scam.... Avoid at all costs! They will buy and refund after

I sold some unwanted Pandora jewellery through this site. I uploaded the pictures on Tuesday morning, received a fair offer later that day, posted them on Wednesday, received payment on Thursday. Good communication and faultless experience.

I sold quite a lot of Pandora items to Melissa, she seemed lovely at first but boy did she change. I sent her pictures of some charms/bracelets etc that i wanted to sell, she gave me a quote of £275 which was so undervalued but unfortunately i needed the money quick, i sent them to her, she said the money would be in my account the next day, after a few days the money was not in my account, i knew she had received them as tracked on Royal Mail, i messaged her to say the money wasn't in my account, she put it in a few hours later, but no message saying 'sorry its late', i am wondering if i hadn't chased the money up she would never have put it in my bank account. Sent another picture of some more charms, she gave me a quote, the day after i sent an updated picture, the same charms from the day before but another eight added, she then gave me a quote roughly £100 less than the original, when i messaged her and said that cannot be right as eight more charms have been added she said i was rude and does not want to buy from me ever again. As other people have said, she seems nice at first, but as soon as you question something she turns on you, just for asking a question. Found her to be extremely rude and the outcome was very very strange. AVOID!!!!!!!!!

I sold my pandora bracelet with charms to this company after not wearing it for about 8 years. I decided to sell it to pre loved pandora boutique as trying to sell each charm would have been a lot of work! It would have taken months on vinted or ebay. Jeweller's will also offer a lot less as they are only really interested in the value of silver. Melissa offered me a great price and was really helpful with my questions . My partner also accidentally sent the item without putting our bank details and name to receive payment but she replied to my email regarding this straight away and got it sorted. I received payment on the same day as it being received. Thank you Melissa!x

I contacted about selling my Pandora. Very quick response. I took a while to send it back and worried the original quoted price may have changed but I was paid what she quoted. Very fast response time and communication. Would recommend and sell In future. Thank you!

Disgusting company/owner. Order a pair of earrings never turned up. The owner tried to say I was lying and point-blank refused to help. She said she would not help me and that was the end of it. She now has £35 of my money for a product that I never came. I have ordered from here before, cheap packaging and unsure if it’s all genuine Pandora items as the ring I ordered looked fake. I would advise anyone to stay away from this website and hope you never have the same issue as I have had yesterday. For a company to pride themselves on customer service to be treated the way I have been is laughable. Be extremely cautious.

I've sold 2 bracelets, 1 necklace and 15 charms. I was happy with the initial offer. when I posted my pandora stuff to her I had found another few charms. I put a note in the envelope asking if she would consider a slightly higher amount. 2 days after posting the higher amount was in my PayPal account.

Beware of this company when ordering large orders from her. She will shipped out your orders with missing items. When I sent her an email, she claimed that she hand picked them herself and the order should be right. I had one order from her back in March and was missing a set of Pandora clips, I sent her an email and she never responded. Two months later, I gave a chance and decided to order from her again. When my order came, it was missing 6 items. I had to email her constantly. She sent in the 4 items that she forgot to sent. She refunded the other two items but refunded the incorrect amount for one of the items. I am not sure if it was an accident or not for her to not add the correct items in my package. I want to support her business, but seems sketchy. I am not going to buy from her again. I don’t know if anyone is having the same issue or not. Always double check your order especially if you had a large order.

So I’ve just had the two charms verified by pandora themselves and their “FAKES” not surprised in the slightest! Rude seller, her real name is Melissa, I only know this due to receiving an extremely rude email! She can’t take any criticism at all even when she is in the wrong! She should not be allowed to sell illegal counterfeit items on a secure website, I’ve contacted trading standards as she’s now boasting about her million pound turnover 🤦‍♀️ doubt it very much 🤣 but if she has it’s by scamming customers, I myself was scammed so I am taking further action against her company

Amazing seller quality products easy to use fast response always happy to help would highly recommend and will definitely be using in the future

Fabulous! I wanted a gift for my daughters birthday, not really knowing anything about Pandora, I emailed PPB, who was extremely helpful and polite, she pointed me in the right direction. The charms and bracelet came promptly and in excellent condition. I will definitely be ordering again.

I used this retailer to sell 2 complete bracelets and 6 additional murano charms. I was offered a fair price and received payment very promptly. Great service.

Amazing amazing amazing! Ordered several charms and a birthday present for my mum came in beautiful packaging and so quickly 😍 couldn’t recommend buying from Milly enough so helpful and lovely 100% will be re purchasing again and again ❤️

Love my charms so much so glad to find this shop online! Will be ordering again!

I have sold several pre loved Pandora bracelets and necklaces via this site and have been offered a very good price for them. I sent a photo, had an offer the next day, posted my items and the money was in my bank account the following day.
I was provided with a prompt and efficient service and wouldn’t hesitate to use PPB again.

Horrible company. She nevera send merchandise. When I filed a claim she provided a tracking number and took my money. I lives over $140.00. When I wrote she blocked me and said PayPal believes her. Be aware she likes to steal money.

The charm I ordered was described on the website as being in 'great condition', but when it arrived one of the stones was missing. I contacted the seller to say that the item was defective, and the missing stone was not loose in the packaging, so it must have been sent to me that way, rather than damaged in transit. She asked me to return it for a refund, which I did. When I asked if she'd also refund the cost of posting it back to her (£2.80), she replied with "no problem". I was therefore disappointed when I received a refund, that the return postage had NOT been added on. I don't see why I should be out of pocket for her mistake. The onus is on the seller to ensure that goods are dispatched in the condition they have been advertised. A charm with a stone missing is not in 'great condition'! Needless to say, I will not be ordering in future, as can't risk the same thing happening again. Probably no surprise that you can no longer submit a review through her Facebook page!

I would like to warn people about this “company” (owned by Milly Mortimer). The woman has zero customer skills. She will block you if you raise a concern about authenticity or condition of an item. She keep relisting the same items without updating the photo or description, so for example you think you are buying an “excellent condition” item yet you will end up receiving worn out or sometimes even dirty/rusty item. She will tell you that she sells 2nd hand item so they are not perfect. She is unapologetic even if it’s her fault because she sent you wrong item. If you are lucky you will get a message with return address without any explanation.The refunds take ages and she refuses to refund the postage as she will say that there is nothing wrong with the item (even if you send photos and videos to prove it).If she buys something from you she would pay you the lowest possible price but sell it for 5 times more. If you return an item because it’s faulty or fake - she will relist it as genuine or in great condition. I really don’t know how she can sleep at night. She does not have enough knowledge to recognise fake items, she should not be doing this especially if she doesn’t know how to behave- she is rude and has no manners. I have always been nice when problem arised but enough is enough. I have been supporting her “business” for 3 years but she does not care about loyal customers. Be wiser than me and stay away from her.

Arrived ok the bracelet I ordered doesn't measure the size I ordered so too small tryed and tryed and tryed to return the seller reads ya message and doesn't reply there fore I won't be ordering again lesson learnt