Premex omitted to give Medicolegal examining doctor my address so he had no idea, from Birmingham to London which office would be near for me. Lots of emails for us to sort out. Premex asked for... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Doctor or examiner was open and allowed me to express myself well to him. He patiently listened to my narration and compared to the information he has. Then he took me through some tests. Process was... Voir plus
L'entreprise a répondu
After not good at start, complaint to my insurance co. Things bucked up. Given an appt. With a 2nd specialist which was beginning November, now awaiting outcome, awaiting outcome and some results. Ac... Voir plus
L'entreprise a répondu
Disgusting doctor at the Reading branch. The so called doctor Patel, and absolute disgrace. Rather than examin you fully he just asks to fill a form and gives his verdict on assumption following a s... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
Premex Services is the UK's largest provider of medico-legal reports used to assist in the resolution of personal injury claims, working with a nationwide panel of medical experts. Headquartered in Bolton, Premex Services offers customer-focused solutions delivered with convenience, speed, innovation and quality. Premex Services is proud to be a MedCo Tier 1 agency.
Coordonnées de contact
Premex House, Futura Park, BL6 6PG, Horwich, Royaume-Uni
- 01204 478 300
- mail@premex.com
- premexservices.co.uk
3,1
Moyen
996 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
N'a pas répondu aux avis négatifs
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Expert advice
11 décembre 2023
Réponse de Premex Services
Good Afternoon,
Thank you for leaving a 5-star review.
Kind Regards
Kelly
Kept up to date with date for…
Kept up to date with date for appointments and sent reminders .
15 novembre 2023
Réponse de Premex Services
Hi Jean
Thank you for leaving a 4* review.
I am pleased to hear you have had a positive experience and have been kept up to date.
Kind regards
Helen
Awful- just interested in making…
Awful- just interested in making money/getting on with day with absolutely zero regard for you
11 décembre 2023
Réponse de Premex Services
Hello
Thank you for taking the time to leave a review, I am sorry your experience hasn't been a positive one.
So that we can look into this further, please could you send me more information to premex@trustpilot.com
Kind regards
Helen
Réponse de Premex Services
Hello Trevor
Thank you for leaving a review.
Since the appointment we arranged the medical report has been received and sent to your solicitors. You will need to contact them direct to discuss this if they have not already been in touch with you.
Kind regards
Helen
The Dr I met was very personel and…
The Dr I met was very personel and good. He listened to me and my issues since the accident in great detail
1 décembre 2023
Réponse de Premex Services
Hi Kiren,
Thank you for your feedback and 5-star review.
I'm pleased you had a good experience at your appointment.
Kind regards
Jonathan
Very unpleasant experience mr…
Very unpleasant experience mr scheinlechnur wasn't interested jn assessing me and decided without checking that I was not injured when I was your all a joke
9 novembre 2023
Réponse de Premex Services
Hi Jack,
Thank you for taking the time to leave a review and feedback.
I am sorry to hear your experience hasn't been a positive one, your feedback is important to us to help us improve our services and our clients experience.
I have reviewed your file and can see your Solicitors should now be in receipt of the report.
Kind regards
Jonathan
Réponse de Premex Services
Hi David
Thank you for your feedback.
I have reviewed your file and your Solicitors should now be in receipt of your report.
Kind regards
Jonathan
Réponse de Premex Services
Hi Jackie,
Thank you for your feedback and 5-star review.
I'm glad you had a good experience with us.
Kind regards
Jonathan
Appalling.
Appalling.
These so called medical experts are negligent in their duties regarding who they partner with, and who they reccomend.
I am currently involved in a workplace injury claim with a team of lawyers, and we have been waiting now for two months for the incompetent, unreliable, unprofessional and non responsive "orthopedic examiner" that Premex recommended to send his medical report.
The whole claim has stalled because of Premex partnering, and reccomending this appalling doctor.
Avoid if you can.
7 décembre 2023
Réponse de Premex Services
Hi Adam,
Thank you for taking the time to leave a review and feedback.
I am sorry to hear your experience with us hasn't been a positive one. I will pass on your comments to the relevant department to look into this.
I can see from reviewing your file that your Solicitors should now be in receipt of your medical report.
Kind regards
Jonathan
Very lovely consultant
Very lovely consultant, however I felt rushed in my responses. He was using dictator phone which didn’t allow me to speak. Report shows this.
28 novembre 2023
Réponse de Premex Services
Hi Karen,
Thank you for your review and feedback.
I'm sorry you felt rushed at your appointment and will feed this back to the relevant department.
If you have an further questions, please do not hesitate to contact me via trustpilot@premex.com.
Kind regards
Jonathan
Very good service
8 décembre 2023
Réponse de Premex Services
Hi Theo,
Thank you for your feedback and 5-star review.
I'm please you received good service from us.
Kind regards
Jonathan
Time taken to arrange appointments
8 décembre 2023
Réponse de Premex Services
Hi
Thank you for taking the time to leave a review and feedback, we are sorry to hear that there were delays in providing a suitable appointment.
We always strive to improve our services so we will consider your feedback
Kind regards
Jonathan
The staff were ver good on time…
The staff were ver good on time appointment the surgeon was very helpful
8 décembre 2023
Réponse de Premex Services
Good Afternoon,
Thank you for taking the time to leave a review, we are pleased to hear the appointment was a positive experience for you and we will forward the feedback to the medical expert.
Thanks
Claire
They have been very helpful and kept us…
They have been very helpful and kept us updated with the progress .
7 décembre 2023
Réponse de Premex Services
Good Afternoon,
We are so grateful for your kind words and 5-star rating!
I am pleased you received great service. We always try to provide our best service possible!
Thanks
Claire
They are very professional
They are very professional, dealt with me in a timely manner.they also reply to me very quick.theis service is superb.
8 décembre 2023
Réponse de Premex Services
Good Afternoon,
I am pleased you received great service. We always try to provide our best service possible!
Thank you for taking the time to leave a review
Thanks
Claire
Réponse de Premex Services
Good Afternoon,
Thank you for taking the time to leave a review, I'm sorry your experience with us wasn't a positive one.
We always strive to improve our products and services , I will review your file and ensure any required feedback is provided to improve this area.
If you have any further questions, please do not hesitate to contact me via trustpilot@premex.com
Thanks
Réponse de Premex Services
Good Afternoon,
Thank you for leaving us a review today, I am pleased you received great service. We always try to provide our best service possible.
Thanks
Claire
They made me feel stay as I have…
They made me feel stay as I have anxiety they understand how I was feeling an did everything to help me
7 décembre 2023
Réponse de Premex Services
Good Afternoon,
Thank you for taking the time to leave a review, we are pleased to hear you was made o feel safe at your appointment and help was offered.
We will pass on your positive feedback to the medical expert.
Thanks
Claire
only just received report 8 weeks when…
only just received report 8 weeks when told it would be a week
7 décembre 2023
Réponse de Premex Services
Good Afternoon,
Thank you for taking the time to leave a review, I'm sorry your experience with us wasn't a positive one.
I will review your file and ensure any required feedback is provided to improve this area.
Thanks
Claire
You seem mostly efficient but you are…
You seem mostly efficient but you are poor at answering a question by email or phone call
4 décembre 2023
Réponse de Premex Services
Good Afternoon Peter,
Thank you for taking the time to leave a review, We always strive to improve our products and services, so we'll consider your customer feedback.
Thanks
Claire
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