Premex omitted to give Medicolegal examining doctor my address so he had no idea, from Birmingham to London which office would be near for me. Lots of emails for us to sort out. Premex asked for... Voir plus
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Lisez les avis des autres
Doctor or examiner was open and allowed me to express myself well to him. He patiently listened to my narration and compared to the information he has. Then he took me through some tests. Process was... Voir plus
L'entreprise a répondu
After not good at start, complaint to my insurance co. Things bucked up. Given an appt. With a 2nd specialist which was beginning November, now awaiting outcome, awaiting outcome and some results. Ac... Voir plus
L'entreprise a répondu
Disgusting doctor at the Reading branch. The so called doctor Patel, and absolute disgrace. Rather than examin you fully he just asks to fill a form and gives his verdict on assumption following a s... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
Premex Services is the UK's largest provider of medico-legal reports used to assist in the resolution of personal injury claims, working with a nationwide panel of medical experts. Headquartered in Bolton, Premex Services offers customer-focused solutions delivered with convenience, speed, innovation and quality. Premex Services is proud to be a MedCo Tier 1 agency.
Coordonnées de contact
Premex House, Futura Park, BL6 6PG, Horwich, Royaume-Uni
- 01204 478 300
- mail@premex.com
- premexservices.co.uk
3,1
Moyen
996 avis
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Excellent service
7 décembre 2023
Réponse de Premex Services
Good Afternoon,
Thank you for taking the time to leave a review, We are so grateful for your kind words and 5-star rating!
I am pleased you received great service. We always try to provide our best service possible!
Thanks
Claire
Middle of a back alley but all ok
Was a bit awkward to find and time of appointment was quite late in the day but appointment itself was spot on
7 décembre 2023
Réponse de Premex Services
Good Afternoon,
Thank you for leaving us a review today, We always strive to improve our products and services, so we'll consider your customer feedback.
Im please it was a positive appointment.
Thanks
Claire
Réponse de Premex Services
Good Afternoon,
We are so grateful for your kind words and 5-star rating!
Thanks
Claire
Highly Competent
The assessor was professional, sensitive and well trained to complete the assessment objectively and competently.
7 décembre 2023
Réponse de Premex Services
Good Morning,
Thank you for taking the time to leave a review, I am pleased you received great service and will pass the feedback onto the medical expert.
thanks
Claire
I was very anxious but the gentleman…
I was very anxious but the gentleman who assessed me put me at ease .
7 décembre 2023
Réponse de Premex Services
Good Morning
We appreciate your feedback and are delighted to know you was made to feel at ease at the appointment, we will pass this feedback on to the medical expert.
Thanks
Claire
The gentleman that I had my appointment…
The gentleman that I had my appointment with was excellent.
7 décembre 2023
Réponse de Premex Services
Good Morning
Thank you for taking the time to leave a review, We are so grateful for your kind words and 5-star rating!
We will pass on the feedback to the medical expert.
Thanks
Claire
Late!
The consultant was over 50 minutes late. Therefore our appointment was very rushed, we spent about 10 or 15 minutes with him.
28 novembre 2023
Réponse de Premex Services
Good Morning
Thank you for leaving us a review today, we are sorry to hear that there was delays with your appointment start time.
I will review your file and ensure any required feedback is provided to improve this area
If you have any further questions, please do not hesitate to contact me via trustpilot@premex.com
Thanks
Claire
Réponse de Premex Services
Good Morning
We appreciate your feedback and are delighted to know you had a positive experience with us.
Thanks
Claire
Contact information still wrong
Contact information is wrong yet again, after multiple times explaining new contact information.
29 novembre 2023
Réponse de Premex Services
Good Morning
Thank you for taking the time to leave a review, I'm sorry your experience with us wasn't a positive one.
I will review your file and ensure any required feedback is provided to improve this area.
Kind regards
Everything was fine didn't have to wait…
Everything was fine didn't have to wait long to see the orthopaedic doctor. It was a long way to travel to Blackburn from Keighley especially when I had to be there for 9am. I know my legal team were still waiting for his report the last I heard from them.
6 décembre 2023
Réponse de Premex Services
Good Morning,
Thank you for taking the time to leave us a review, We always strive to improve our products and services, so we'll consider your customer feedback.
I have reviewed your case and the medical report was sent to your solicitors yesterday.
Thanks
Very helpful and friendly.
6 décembre 2023
Réponse de Premex Services
Good Morning
We are so grateful for your kind words and 5-star rating!
Thanks
Claire
Very nice consultant .
Appointment was 7.20 pm ,which was very late as had to travel 30 miles,but grateful to get in before original appointment in February.Would have liked a bit more time to explain things ,was only 15 minutes and very rushed ,but Mr Jowett was very nice and made me feel relaxed .
6 décembre 2023
Réponse de Premex Services
Good Morning,
Thank you for taking the time to leave a review, We always strive to improve our products and services, so we'll consider your customer feedback.
If you have any further questions, please do not hesitate to contact me via trustpilot@premex.com
Thanks
Claire
Premex take to long to get anything sort
6 décembre 2023
Réponse de Premex Services
Hi Jennifer
Thank you for taking time to leave a review and provide feedback.
In order for us to understand a little bit more about your experience please could you email trustpilot@premex.com
Kind regards
Sarah
Really good
Really good, felt comfortable as I have never had something like it before was made to feel at ease.
28 novembre 2023
Réponse de Premex Services
Hi Kaylie
Thank you for taking time to leave a 5-star review!
I am pleased to hear you had a good experience with us.
Kind regarsd
Sarah
Premex, oh dear
Saw a specialist through Premex. Specialist said 2 weeks to receive my assessment for approval. 4 weeks later contacted Slater & Gordon, who appointed Premex, to chase up. 1 week later was told that my data had been merged with another clients and that I would have to redo my assessment. When I enquired as to why they had not seen fit to inform Slater & Gordon upon this error, I was told that it wasn't deemed necessary. It's now been 10 weeks since my initial assessment. Nothing. Nada. I am going to adopt their approach. DO NOTHING UNTIL YOU ARE FORCED TO. My accident happened September 2022. I expect settlement sometime in 2043. 10 years after I've probably passed on.
6 décembre 2023
Réponse de Premex Services
Hi Pritpal
Thank you for taking time to leave a review and provide feedback.
I am sorry to hear you didn't have a positive experience with us. I will review your file and email you with an update directly.
If we can be of any further assistance please do not hesitate to email us direct at trustpilot@premex.com
Kind regards
Sarah
Very poor…
Hand a very bad experience most times I have to contact them only have no option not to you them
5 décembre 2023
Réponse de Premex Services
Hi Kevin
Thank you for taking time to leave a review and provide feedback.
I am sorry to hear you feel you have had a bad experience with us.
In order for us to understand a little bit more about your experience please could you email us direct at trustpilot@premex.com
Kind regards
Sarah
No local office near to my harrow home
5 décembre 2023
Réponse de Premex Services
Hi Kishorkumar
Thank you for leaving a review and providing feedback.
I will undertake a review of your file and provide you with an update.
Kind regards
Sarah
by accident
by accident. not my fault. I'm still wasting money paying double credit. I still have health problems. the horizontal spine, the cochlear and cervical spine. I did not recover the lost money. I have to work because I am alone and I have no help. and I can't go to the hospital. because I have financial obligations. at the last meeting. I waited 3 hours for this appointment with the doctor because someone forgot to call and remind me. and above all, I spend all the time on painkillers to function well. Before the accident, I paid PLN 240 for a car loan. Today I pay 420 pounds and I have to be satisfied. this is some stupid joke. . there is much more
5 décembre 2023
Réponse de Premex Services
Hi Rafal
Thank you for taking time to leave a review and provide feedback.
I am sorry to hear your experience with us hasn't been a positive one.
I can see from reviewing your file that your Solicitors should now be in receipt of your medical report.
With regards to any settlement offer this would need to be discussed with your Solicitors.
If we can be of any further assistance please do not hesitate to contact us direct at trustpilot@premex.com
Kind regards
Sarah
Nice people
5 décembre 2023
Réponse de Premex Services
Hi Christine
Thank you for taking time to leave a review and provide feedback.
I am pleased to hear you had a good experience with us.
Kind regards
Sarah
Great communications
Great communications and lovely staff when I spoke to them with a querie.
5 décembre 2023
Réponse de Premex Services
Hi Carolyne
Thank you for taking time to leave a 5-star review!
Kind regards
Sarah
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