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Lisez les avis des autres

Noté 5 sur 5 étoiles

Lovely helpful man delivered my husbands scooter and collected from our hotel in Torremolinos, so kind and helpful. Would recommend 100% and we will definitely use again

Noté 5 sur 5 étoiles

Jack and Brandon arrived punctually with a cheery disposition. Jack had a look at the job ahead, 2 track hoists to be fitted informed of what would be happening and proceeded to cover carpets and move... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

At my arrival in hotel H10 Conquistador (playa de las Americas) the rollator was available at the reception. Cecking out I simply informed the front desk and did not remember I payed a safety de... Voir plus

Noté 5 sur 5 étoiles

Great service from Jack and Jensen when fitting mum's through the floor lift. Installed and fitted with respect to mum, keeping her informed as to progress. Explained very clearly on how to use and sa... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Fournisseur d'équipement de mobilité

Écrit par l'entreprise

Premier Mobility is a leading supplier of Stair Lifts, Scooters, Wheelchairs, Rise and Recline Chairs, Walking Aids, Incontinence Supplies and many other daily aids.


Coordonnées de contact

4,8

Excellent

TrustScore 5 sur 5

93 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

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N'a pas répondu aux avis négatifs

Comment cette entreprise utilise Trustpilot

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4,8

Tous les avis

(93)

41 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Tom who came to fix my chair Lift was…

Tom who came to fix my chair Lift was lovely and so helpful.
Explained everything was very polite.
Would highly recommend this company. The Chairlift has totally helped my life. The company are so professional and helpful.
Heather from Coventry.

2 décembre 2024
Avis spontané
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Réponse de Premier Mobility

Thank you for your wonderful 5 star reply.
I will pass your compliments to Tom.
Regards
Lou

Noté 5 sur 5 étoiles

Stair lift installation

Had a Stair lift fitted for my husband. Tom our engineer, was fabulous. Really helpful, explained what was happening as the installation progressed and went through everything with my husband when he was finished. Very pleasant young man. Thank you 😊

14 novembre 2024
Avis spontané
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Réponse de Premier Mobility

Good afternoon Mrs Robinson
Thank you for your wonderful 5 star review, I will pass your compliments to Tom.

Noté 5 sur 5 étoiles

Premier Mobility - great experience

Premier Mobility, sent Jack and Jensen to fit a new hoist. They were here for four hours and assembled a tracker hoist which has really made a difference to the room.

They were kind, courteous and friendly. They also worked very hard and even gave me some time when the carers came to visit.

At the end of the installation, Jack went through the logistics of operating the new hoist.

I would fully recommend them again.

23 octobre 2024
Avis spontané
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Réponse de Premier Mobility

Good morning
thank you for your wonderful review. I will of course pass on your complements to Jack and Jenson.
We look forward to looking after you and maintaining your equipment.
Kind Regards Lou.

Noté 5 sur 5 étoiles

Fantastic service from start to finish!

Fantastic service from start to finish! we had a lady come out to quote us on Friday and within a week I am now able to get upstairs again. I cannot fault the service I received. Kieran came and installed the stair lift in no time, he was clean, tidy, efficient, friendly and we couldn't have asked for anymore. After such a terrible experience with other companies this one is by far the best not only with price, but with their customer service. Would highly recommend to anyone who need a little help around the home.

4 juillet 2024
Avis spontané
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Réponse de Premier Mobility

Good afternoon Colin

Thank you so much for your kind words and 5 star review. My team work hard to ensure everything runs smoothly and that customers receive an excellent service at all times.

Kind Regards

Lou Baker

Noté 5 sur 5 étoiles

Joe and a colleague came to fit a…

Joe and a colleague came to fit a ceiling hoist for my mum. They have done a great job, explained everything to us clearly and cleaned up after they had finished.

Very happy with the service provided.

20 décembre 2023
Avis spontané
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Réponse de Premier Mobility

Good morning Wendy
Thank you so much for your positive review of Joe's installation, i will pass on your compliments when i see him this morning.
Kind regards Lou.

Noté 2 sur 5 étoiles

I had a stair lift put in by these…

I had a stair lift put in by these people on the 22/2/23/and I hate to think how many times they have had to come out to it for a repair. And at one point they left me with out it for nearly a week while the part came in. And I was having to pay some one to come and take my dog out. And in this last month they have been out it to six times. The poor man that came out to it last night I felt sorry for he got to me about 8.30 pm he told me what area he had covered in that day why they only have one person to cover all that area is wrong I think they should have two on. And all the others that have come out to over the time have been very good. Very unhappy person.

22 février 2023
Avis spontané
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Réponse de Premier Mobility

Good morning Mr Eldin I can see that we installed a lift for you October,2022.
I am sorry to hear that you have been unhappy with your stair lift supplied through one of our council contracts.
It does appear that you have had some issues and that we have had to order parts under the manufactures warranty due to the lift not working correctly.
We aim for a high level of service and product quality but occasionally like anything we do have issues with component parts.
I hope you will except our apologies for any inconvenience caused to you and see from other reviews that our service is always of a very high standard.
Kind Regards Lou.

Noté 5 sur 5 étoiles

Great service from the whole team.

Excellent service right from the scanning of the staircase to fitting of the stairlift. After a small issue with the track which was swiftly rectified the two fitters that installed the stairlift were superb. Tidied up all the mess and explained how it worked.
It’s made life a lot easier now. Many thanks. Wendy Clements.

13 septembre 2023
Avis spontané
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Réponse de Premier Mobility

Thank you Wendy for your lovely review, I will pass your comments to my staff.

Noté 5 sur 5 étoiles

Excellent stairlift and service

Excellent stairlift and the service and help from Premier Mobility couldn't have been better, from first contact to installation. My 93 year old Father-in-Law is over the moon with the Handicare 1100 and can maintain his independence now without having to move in to a bungalow.

9 août 2023
Avis spontané
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Réponse de Premier Mobility

Hi Tony
Thank you so much for your great review, i have copied your message to our group email to advise my staff on yet another fantastic job.
Kind Regards Lou.

Noté 5 sur 5 étoiles

When I decided to go ahead with a…

When I decided to go ahead with a stairlift I contacted this company who arranged a visit with Louise, she is very professional and advised the best stairlift for me. With in a few days I was booked in for installation the engineer was lovely and respectful in my house didn’t leave any mess at all. It’s changed my life I’m not breathless going up to bed anymore.
Thank you premier mobility for your excellent service

29 mars 2023
Avis spontané
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Réponse de Premier Mobility

Thank you for your positive review, I will advise my staff of your compliments.

Noté 5 sur 5 étoiles

A cut above the rest !

A highly recommended professional company with a great customer service and customer facing team. Happy to assist with choosing the right mobility aids to those most in need.

14 avril 2023
Avis spontané
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Réponse de Premier Mobility

Thank you for your positive review, i will pass on your compliments to our staff.

Noté 5 sur 5 étoiles

Excellent service

Arrived promptly, very friendly and professional. Excellent service, would highly recommend.

22 avril 2023
Avis spontané
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Réponse de Premier Mobility

Thank you for your positive review, i will pass your compliments to our staff

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