Pride Hearing Avis 

After my last trip to get ear suction I was left traumatised however I was running late Lisa booked me in still and then I saw Shammaal she assured me that it would be okay and it was done so quickly and pain free which it was great customer service and care. Highly recommend

Great service, highly recommend Becky. Very friendly and knowledgeable

Becky was great. She explained everything as she went along, showed me before and after photos, and gave me some great advice to take away with me

Becky was extremely helpful. Excellent advice and service given.

Professionalism and friendly care I am very pleased thank you for your help in regaining hearing

Zivile arrived on time and I had a most comprehensive time with her. I now have a brilliant pair of small in ear hearing aids. Thank you. 🤩

My Husband's initial appointment was for earwax removal which turned out to not be necessary. A hearing screen test picked up a deficiency and a further more detailed test showed that he would benefit from hearing aids. Suzanne was friendly, reassuring, clear and informative throughout the whole process. We are very happy with the service he received from the start and we are reassured the friendly team will be there for support should he need it in the future. We would highly recommend Pride Hearing.

Great service. Becky looked after me and I felt confident that she was experienced. Very friendly staff, clean premises with parking right outside. I'd definitely recommend it to family and friends.

Initially everything went well but when I asked to return the hearing aids and receive a refund it all changed. I had to have more appointments and continue wearing the aids. In my case the aids didn’t help in the locations where I had difficulty hearing and they aggravated the eczema in my ear.
Finally I drove to the Derby office to give the aids back and was told 30 until a refill might be paid. Now 34 days and no word.

Fantastic service from start to finish from Becky, thank you so much. My ears feel so much better. Would definitely recommend!

Having come back from a recent holiday in excruciating pain, I booked in to have my ears checked at Pride Hearing. Becky my Audiologist has been absolutely amazing in her care. She reached out to me before my appointment to help understand my symptoms and then took great care in her examination and treatment of my blocked ears. Unfortunately I've been referred on for further treatment but had it not been for her support and guidance, I would have been 10 X as stressed. I was offered an additional follow up which I had today and once again, she's has been welcoming, kind and professional as always. I would highly recommend her if you're ever in need of support with your ears. Thank you so much! Fai

Becky was awesome, talked me through everything from start, during and finish with tips on aftercare.

Thank you

It was very quick to get an appointment the same day. Shamaal and Lisa was very helpful, friendly and very professional

Booked an appointment with pride hearing due to having some dizziness issues and 2 days later I was in and getting sorted. Also they managed to squeeze my wife in at the same time for a quick health check.

Becky who was the clinician was very professional and polite and explained everything as she was carrying out the procedure and was very reassuring and professional in her role. I'd highly recommend pride hearing as a go to ear wax removal centre

Becky was amazing I couldn’t hear for two days straight she got all sorted in 15 mints

I completed a form as an option to have my ears cleaned
They called me repentlessely when i was out on a day trip. I had to block all 3 phones and they continue today. Leaving voicemails, texts , emails.
I can show proof.
I emailed about my irritation but it continue

Such a 5 star service from beginning to end. I wouldn't hesitate to recommend. From booking to treatment, the service was friendly, professional and efficient. Great communication. Becky was brilluant and so caring and gentle. I felt that I was in expert hands. I have had microsuction elsewhere and it was a dreadful experience. I couldn't believe the difference. I won't go anywhere else now. The premises are also easy to get to with parking!

Becky is a star, she vacuumed a 6mm plug of wax from my one of my ears and worked hard to clear the other one, now it feels good.

First time at Pride Hearing. Very friendly staff. Becky was professional and very thorough. Would definitely recommend Pride Hearing.

So, I was really struggling in both ears with wax build up which eventually led to me being almost deaf in both ears, I'd tried all the drops and everything to no avail. After waking up with very little hearing I phoned Pride Hearing hoping that they would be able to fit me in on the same day, unfortunately they were fully booked, however I had the good fortune to speak to a staff member called Katie. She said she would do her best to fit me in and would call back if she could do so. Half an hour later she phoned back with an appointment, she said that she would be doing the treatment herself.

I arrived at the allotted time and Katie was waiting, I was straight in, Katie was very pleasant, very professional and she explained the whole procedure. She even showed me inside both ears by means of a small camera linked to her smart phone. The wax build was very clearly visible.
Katie then set about removing the wax, first using a suction tool which was only successful on the one ear because the wax was very soft, after then clearing the other ear she went back to the 'soft wax' ear with a water wash, that did the trick. Both my ears are now perfect, it's such a euphoric feeling after struggling for so long!

I honestly cannot praise Katie enough, a lovely young lady who was very pleasant and extremely professional.

So a big big thank you to Pride Hearing and especially Katie.

10 out of 10.