Prime Coffee Suppliers Avis 

The product itself has been brilliant but the purchasing experience was made smooth and efficient thanks to Jessy, from order/preorder to delivery. Will definitely use you again.

Amazing customer service from Jessy! So helpful and a joy to speak to.

Super helpful customer service team!

Most helpful company with the best tasting coffee blend!
Thank you so much!❤️

Ordered a Fiorenzato grinder, which was listed as "in stock" - then received an email to say it would be next month.

I was admittedly concerned about the credibility of the company based on other reviews. However, I spoke to Adam on the phone and he resolved the issue in a very positive way.

Good communication. I had a message from ups that I need to pay import fees. after sending an e-mail to prime coffee I got the response that it was an error and i don't need to pay. Machine was delivered quickly, too. Very good experience

I have recently purchased a grinder and coffee machine from this company. I have had many interactions with Adam and found him to be approachable, generous, professional and very efficient. I cannot speak highly enough of the wonderful experience that he facilitated. This is truly a first class company and owner. They have my highest recommendation.

When I first contacted Prime Coffee Sales, I only had a vague idea of what I was looking for. After speaking with Adam, I ended the call not only with a clear understanding of the most suitable machine for my needs, but also with the rare and refreshing feeling that I had just experienced truly exceptional customer service.

Adam is an absolute gem… personable, knowledgeable, and genuinely enthusiastic about what he does. His commitment to helping customers is evident in every part of the conversation, and he went above and beyond to make sure I had all the information I needed.

I cannot recommend Prime Coffee Sales highly enough. It’s a real joy to come across someone like Adam, and our interaction now sits proudly on my short list of truly outstanding service experiences.

Was originally going to order a Sage but speaking to Adam helped me pin down what I needed and wanted. Went for a La Pagani grinder and mini Cellini. Could not be more pleased with the purchase.

I bought a coffee grinder from Prime Coffee Suppliers and couldn’t have been happier with the experience. I contacted them by phone to ask some questions and was impressed with their knowledge of the products and before confirming my choice I was asked about my setup to make so was buying the right grinder for my needs. I also spoke to Andy after I had received the grinder and he was very helpful with my query and I would have no hesitation in dealing with them in the future.

Extremely friendly, helpful and honest when discussing and arranging a major purchase. Kept me updated with passage of items from Italy to their warehouse. Very responsive to queries. The courier company PCS used kept me updated and carried to VERY heavy items up two flights of stairs.
Cannot fault the service at all.

Great service and products

Considering the product came from Italy, delivery was very quick. Good updates via the link provided. Sent an email and received a quick and friendly response. Will use again.

Top service. Adam was great. Fantastic communication. Is always there to help

Outstanding service and communication from Adam throughout the entire process. I ordered the Cube and the All Ground Sense grinder, fully aware that there would be a wait due to stock availability. Adam kept me well informed every step of the way.

The Cube arrived first but unfortunately had a fault. It was promptly collected, assessed, and replaced with a brand-new unit in no time — which works perfectly. As a gesture of goodwill (completely unprompted), Adam also sent over some coffee, a pair of Fellow cups, and a Sanremo T-shirt — a thoughtful touch that really went above and beyond.

The grinder arrived yesterday and is absolutely spot on. I’m now living my home coffee dream thanks to these amazing products.

A huge thank you to Adam. It’s clear that if I ever have any questions or issues in future, I’ll be in safe and responsive hands.

I just like to say what a great service I had with this suppliers my df64 gen 2 is amazing it come on time and I would recommend the suppliers to anyone I am going to order so e more stuff of of them

Easy ordering process and swift delivery. Very happy.

I visited their stand at the London Coffee Festival to learn more about the Rocket espresso machine for a potential purchase. I got some great advice on both brewing the best cup of coffee but also learning about how the machines work. 10/10 Service, would absolutely recommend!

Just what companies used to be like. Prime Coffee Suppliers are brilliant. Loving my new grinder. thank you for my coffee beans also.

Adam at Prime Coffee has been a real star. He has done so much to help me get a perfect coffee. Sending me different videos and talking me through everything over the phone. He has been so helpful and patient with me. I could not have asked for a better service. I cannot say enough other than a really big thank you. I would truly recommend this company.