Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

Luis was the handyman/technician that performed the gutter cleaning at my home. He was communicative in advance of the appointment, told me what and how he'd do the work, showed me before and after ph... Voir plus

Noté 4 sur 5 étoiles

We had our deck stained by Pro.com and the service was great, the job very meticulously done. We are happy. There were a few hiccups during the process - the communication between Pro.com and their... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Your representative Evan, was outstanding. He finished installing our new mail box in a short time and went on to do two other jobs to fill up the two hour minimum for which we hired him. We discu... Voir plus

Noté 2 sur 5 étoiles

It took me 2 weeks to schedule a four-hour job. Then the handy man who came left the work somewhat unfinished and never contacted us to see if he could come back to complete it. We were busy moving,... Voir plus

À propos de l'entreprise

  1. Société de construction
  2. Magasin de meubles
  3. Société de presse
  4. Maché en ligne

Écrit par l'entreprise

Pro.com is a team of construction pricing and technology innovators. Together, we help our clients build projects ranging from custom homes to multi-room remodels. Behind the scenes, we identify every single obstacle that squashes construction productivity, then build solutions to eliminate them. The result — our clients, partners, and contractors get a better experience from start to finish.


Coordonnées de contact

4,2

Bien

TrustScore 4 sur 5

39 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Gutter Cleaning exceeded expectations

Luis was the handyman/technician that performed the gutter cleaning at my home. He was communicative in advance of the appointment, told me what and how he'd do the work, showed me before and after photos of the gutters and roof valleys, and went well beyond expectations on the cleanup around the home. I'd recommend Pro.com for this service, and will be using them for my next home project because if the ease of use and professionalism if Luis.

15 mars 2017
Avis spontané
Noté 5 sur 5 étoiles

Same Day Service & Excellence = Wow!!

Woke up to my roof gutter that runs the length of my house down and semi blocking the front door. I had calls in to both a handyman I've used before & a roofing company since the gutter had been pulling away from the roof for weeks. No one got back to me & then disaster. Felt I had to get someone out immediately and Pro.com was the first call I made. Not only did they send someone out that day - that someone (Evan Frazier) turned out to be an absolute wonder worker. Got the slightly bent gutter straightened out in no time and back up looking better than new. He then asked if I had anything else for him to do since he had to charge for 2 hours and hadn't used up even half of that. I directed him to a large hole that Roto-Rooter had cut in my deck (removing part of a beam in the process) while attempting to get at the main drain to my plumbing. Evan fixed THAT almost as good as new (I was missing one of the boards). I was blown away! Fabulous experience!! Would recommend without hesitation!!

7 novembre 2016
Avis spontané
Noté 1 sur 5 étoiles

temporary fixes

Most of what they fixed broke again immediately. They sent someone out to fix AGAIN only to have it break AGAIN. Eventually they just stopped offering to fix. No refund offered.

1 octobre 2016
Avis spontané
Logo de Pro.com

Réponse : Pro.com

When the lock you had us install malfunctioned, we wish you would have called us – we could have fixed the issue for you free of charge, since we stand behind our work with a guarantee. Instead it sounds like you found a locksmith to come out and repair it, who charged you hundreds of dollars. Unfortunately, a significant amount of locksmiths on Google are scams (see http://bit.ly/2eaYAzP and http://nyti.ms/1Px2oW7).

In addition to the lock issue, you had a slow draining sink that we came back out to give a second look. Our tech said that it was unfixable and that the sink itself was not vented properly. We’re sorry that there wasn’t an easy fix for that.

We ended up refunding you $114.09 on August 4th. Please check your statement for this refund that would have shown up about 10 business days later. If you have questions please don’t hesitate to give us a call.

Noté 5 sur 5 étoiles

Pricy, but totally professional, from beginning to end.

The website was professional and easy to use. I'm amazed that your estimators could read my project description with two photographs and then feed back such a complete quote. Your "handyman", Evan, was able to do everything I needed with remarkable skill. He pointed out a couple of minor points of interest that I had missed in my spec. Bottom line, on time and to the budget. I no longer have to shop for this scale of project. I'll go directly to Pro.com, henceforth. (Nice!)

27 septembre 2016
Avis spontané
Noté 5 sur 5 étoiles

Excellent Work!

Pro.com Handyman is just what I needed. They provided a very reasonable bid for a job to be done at my home. Once the bid was accepted they had openings within days of my request. The handyman showed up on time, gave me his card to verify he was from Pro.com and immediately got to work. He was professional, efficient and his work was fantastic. I will definitely be using them again in the near future.

9 septembre 2016
Avis spontané
Noté 5 sur 5 étoiles

Great service

I hired pro.com to regrout my bathtub. Robert was so fast he was able to do that, provide advice on a new toilet seat, change handles on 3 doors and trouble shoot another door handle. Robert was great. Would definitely recommend him.

1 septembre 2016
Avis spontané
Noté 4 sur 5 étoiles

Deck Staining job went well!

We had our deck stained by Pro.com and the service was great, the job very meticulously done. We are happy. There were a few hiccups during the process - the communication between Pro.com and their contracted handymen could be better. The handymen do not actually work for Pro.com - they contract out in their respective specialties.

9 août 2016
Avis spontané
Logo de Pro.com

Réponse : Pro.com

Alexandra, thanks for the review! We're happy your deck turned out so well. Just to clarify, the handyman are actually on our payroll, including Evan, who worked on your planter boxes. In situations where a project falls outside of our on-staff expertise, we do bring in trusted 3rd party subcontractors to make sure your project is done right. So if a job requires a specialist, you might work with a subcontractor – but we are still accountable for the project as the general contractor, and the work is still covered by our guarantee.

Noté 5 sur 5 étoiles

Excellent. Very easy to use

The handyman Charlie was excellent. Loved the text feature. This experience is so much better than using a handyman with old fashioned billing. Everything being electronic made everything so much easier. Though the price was high, I am willing to use this service again because of the excellent customer service from pro.com and the handyman Charlie!

23 juillet 2016
Avis spontané
Noté 5 sur 5 étoiles

will call Pro.com Handyman

The service was great. Mac was here on time, did his job, cleaned up, and made sure that my ac unit was working and solidly placed. The price was excellent. Finally, a place that has all these qualities and I can trust. Thank William. E. Azbill

21 juillet 2016
Avis spontané
Noté 5 sur 5 étoiles

Mission accomplished!!

all communications were good. Evan arrived as scheduled, assessed the job, gave me the alternatives, and went straight to work. Installed the garage door opener as rerquested, showed me how to use all the alternatives. He was pleasant and helpful. I was very happy with the service.

2 juillet 2016
Avis spontané
Noté 5 sur 5 étoiles

Dave O is the man!

Dave got to my place on time. He worked diligently and quickly and at one point, even asked if I had more for him to do since he thought he'd finish my list before time would be up. His work was terrific quality. He would ask questions to make sure things were exactly how I wanted them and he was very careful about cleaning up my home. I couldn't have had a better experience. He was just fantastic! Would definitely use him again!

2 juillet 2016
Avis spontané
Noté 5 sur 5 étoiles

Pleased

The handyman who came to my house was professional, polite, well skilled in a variety of tasks, resourceful, and leasing to work with. I would request him again.

28 juin 2016
Avis spontané
Noté 2 sur 5 étoiles

Bureaucracy over service

It took me 2 weeks to schedule a four-hour job. Then the handy man who came left the work somewhat unfinished and never contacted us to see if he could come back to complete it. We were busy moving, so left it the way it was, but it was not finished completely.

I would not use them again.

24 juin 2016
Avis spontané

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