Front Door Pro was hired as a package deal through Moen / Farmers Insurance. Classic bait & switch operation - this is documented all over the internet. They give you the $300 "discounted rate" for th... Voir plus

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Bryan from AllSouth Heating and Air did an outstanding job. His communication was excellent from start to finish, and he took the time to clearly explain the issue, the diagnostic process, and the re... Voir plus
Oxi Fresh carpet cleaning, Very pleased. I needed my dad’s carpet cleaned the next day. They were very accommodating. Ignacio was a pleasure, he was very professional. Thank you for meeting my nee... Voir plus
Nice experience. Friendly tech person. Explained everything. Suggested info for the figure and a possible new system. Would use again.
À propos de l'entreprise
Écrit par l'entreprise
Frontdoor is a company that’s on a mission to make home ownership simple. We have the culture and drive of a billion-dollar startup, and are committed to transforming the home services industry. Our company has more than 50 years of unmatched expertise as the nation’s largest provider of home service plans. Last year, we responded to more than four million service requests from customers who depend on us for financial protection and professional repairs when a covered item breaks down. At Frontdoor, we wake up every day and obsess about how to take the hassle out of our customer’s lives. We’re inquisitive and innovative, never satisfied with the status quo. We solve problems and make lives better, and enjoy what we do. Our leadership team has a dynamic mix of experience in disrupting industries, changing how consumers receive products and services, creating leading digital platforms, and ensuring a world-class customer experience. They don’t just talk about culture, they live it, and it's one of ownership, accountability, problem solving, and doing great things every day. Our family of brands includes American Home Shield (the home warranty plan industry founder and leader), HSA, Landmark and OneGuard. We serve more than two million customers across the U.S. through a network of approximately 17,000 pre-qualified contractor firms that employ over 60,000 technicians.
Écrit par l'entreprise

Coordonnées de contact
3400 Players Club Parkway, Suite 300, 38125, Memphis, Etats-Unis
- (888) 716-0967
- pro.frontdoor.com
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 48 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
The technician was very helpful and…
The technician was very helpful and knowledgeable. Service was great!
Excellent, professional service!
The tech who serviced my a/c unit was on time (actually early), professional, seemed interested in my situation, presented options, and overall very professional!
Great service and staff
it was fine
it was fine. I was unable to complete the transaction on line and had to call but it was otherwise fine.
Service and time matters
Service was good. If you set a timeframe from 10 AM to 2 PM and I run in late, it would be nice to give a courtesy call. So the customer, with no, if they have time to do something else.
Contractor was a scam
Contractor was a scam. You called me to do a free service with the warranty company and then the contractor broke the AC unit and wouldn't fix it. I had to ask a different company to come clean up their mess. No one wants to help. It's everyone else's fault. When I asked company to help they got defensive and told me it wasn't their cleaning that broke it and they recommended I buy a new AC. The other company said when he was cleaning it he miswired the capacitor and the Freon was low after the contractor said it was perfect.
The best very professional
The tech arrived on time
The tech arrived on time, explained exactly what needed to be done, & communicated clearly even after device was installed through text.
Absolutely terrible and unreliable…
Absolutely terrible and unreliable service. I work for Farmers Insurance, and they are a vendor for the installation of Flo by Moen and I refuse to use them because it's such a terrible experience!
Nobody responded the first 24 hours
A1 Service
Communication, punctuality, friendliness, knowledge and the ability to explain what he was doing and why.
Obviously my unit was low on Freon…
Obviously my unit was low on Freon because 2 days after they came out and stated everything was fine, the unit stopped cooling. I even asked the technician specifically if the Freon level looked good and he said it did. Now I have to make another appointment and pay a fee for someone to come out again. Very disappointing.
EXCELLENT SERVICE🎉
My delivery guys was amazing. Apologies for not knowing his name but he was superb.
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