Front Door Pro was hired as a package deal through Moen / Farmers Insurance. Classic bait & switch operation - this is documented all over the internet. They give you the $300 "discounted rate" for th... Voir plus

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Lisez les avis des autres
Bryan from AllSouth Heating and Air did an outstanding job. His communication was excellent from start to finish, and he took the time to clearly explain the issue, the diagnostic process, and the re... Voir plus
Oxi Fresh carpet cleaning, Very pleased. I needed my dad’s carpet cleaned the next day. They were very accommodating. Ignacio was a pleasure, he was very professional. Thank you for meeting my nee... Voir plus
Nice experience. Friendly tech person. Explained everything. Suggested info for the figure and a possible new system. Would use again.
À propos de l'entreprise
Écrit par l'entreprise
Frontdoor is a company that’s on a mission to make home ownership simple. We have the culture and drive of a billion-dollar startup, and are committed to transforming the home services industry. Our company has more than 50 years of unmatched expertise as the nation’s largest provider of home service plans. Last year, we responded to more than four million service requests from customers who depend on us for financial protection and professional repairs when a covered item breaks down. At Frontdoor, we wake up every day and obsess about how to take the hassle out of our customer’s lives. We’re inquisitive and innovative, never satisfied with the status quo. We solve problems and make lives better, and enjoy what we do. Our leadership team has a dynamic mix of experience in disrupting industries, changing how consumers receive products and services, creating leading digital platforms, and ensuring a world-class customer experience. They don’t just talk about culture, they live it, and it's one of ownership, accountability, problem solving, and doing great things every day. Our family of brands includes American Home Shield (the home warranty plan industry founder and leader), HSA, Landmark and OneGuard. We serve more than two million customers across the U.S. through a network of approximately 17,000 pre-qualified contractor firms that employ over 60,000 technicians.
Écrit par l'entreprise

Coordonnées de contact
3400 Players Club Parkway, Suite 300, 38125, Memphis, Etats-Unis
- (888) 716-0967
- pro.frontdoor.com
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 48 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
The technician was very nice changed my…
The technician was very nice changed my filters and explained my system was in great shape.
Excellent customer service from the…
Excellent customer service from the Chris and Rafi. Both were friendly and courteous and once tech arrived he got right down to his work efficiently and thoroughly.
My experience with frontdoor Pro was…
My experience with frontdoor Pro was smooth and dependable. The technician was prompt, professional, and fixed the issue faster than i expected. It made dealing with home repairs much less stressful.
Deceptive advertising
I was contacted regarding installing a new A/C system prior to the expiration of the federal tax credit program for Energy Efficient upgrades. Frontdoor Pro sent me 3 quotes based on the tax credit. As it turns out, none of the three units came remotely close to qualifying for the tax credit as none of them included qualifying equipment. I almost got into a contract expecting a tax credit that would never come. Fortunately, I spoke with a credible local installer who saved me from making that mistake.
Scheduling was easy …
Scheduling was easy and technicians kept me informed of arrival time. Work was completed in a timely manner. Very easy process!

Réponse de Frontdoor Pro
Had a great experience with Walter with…
Had a great experience with Walter with Excalibur HVAC Plus! Definitely recommend!

Réponse de Frontdoor Pro
Showed up on the time scheduled,service…
Showed up on the time scheduled,service guy spoke when I opened the door we had a good conversation about the weather,did the inspection said all was good.

Réponse de Frontdoor Pro
Service technician was very…
Service technician was very professional and walked through the process, provided updates and recommendations

Réponse de Frontdoor Pro
Horrible Service
I didn’t not get the service in credit since the company did contact us, at first, home shield did not understand it was on my account. The first company they sent did not come and had to ask to get the service credit.

Réponse de Frontdoor Pro

Réponse de Frontdoor Pro
Warning about using Crown Temperature, Healing and Cooling company.
First, I spent over two days about two hours trying to get an annual HVAC appointment set up through AHS. Once that finally happened Crown Temperature, Heating and Cooling sent out a technician who checked my furnace and humidifier attached to furnace. He said I needed to get another humidifier filter and took out the filter for me so I could make sure I got the right one. He failed to mention that if I didn’t replace the filter right away that water would flow onto our basement floor. So, the next day we had a flood in and around our furnace in the basement. When we called Crown, the head technician, named Jeremy, was exceptionally rude, would accept no responsibility for the situation, screamed both at my husband and I on two separate phone calls and hung up on us both times. My husband called and asked for the owner of Crown to call us but he never did. Wow! The worst customer service we have ever had! We not only will never use Crown again, we are very unhappy with AHS.

Réponse de Frontdoor Pro
Need better customer service
Need American to take my call, I submitted my information and he asked the same questions again.

Réponse de Frontdoor Pro
Furnace maintenance
Communicated their arrival time to me. Was time efficient and knowledgeable.

Réponse de Frontdoor Pro
Excellent professional work
Excellent professional work. Very attentive technicians.

Réponse de Frontdoor Pro
Easy to schedule and everything worked…
Easy to schedule and everything worked out perfectly.

Réponse de Frontdoor Pro
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