Here at Hetton Lyons Cricket Club, we have been using Procure Smart for our energy, water, waste contracts, and our card payment services, for several years and the experience has been great. B... Voir plus
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Lisez les avis des autres
Procure Smart have taken away all the stresses that come with dealing with utility companies. Siobhon has been instrumental in finding us the best deals, supporting us with any issues that have arise... Voir plus
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Barry and Glen have been great to deal with. They are straight forward professional people who are experts in their field. They have saved our team so much time dealing with the faceless and unaccount... Voir plus
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Lauren at Procure Smart was so efficient and dealt with our issue with EDF Energy within a few hours. I had tried going direct to EDF but was getting nowhere! Well worth going through a broker when sw... Voir plus
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À propos de l'entreprise
Écrit par l'entreprise
Procure Smart is a contract switching service, created to help businesses switch and save on utilities. We offer fast, no-nonsense comparisons via our team of experts OR instantly online via Switch Savvi, our groundbreaking business energy comparison platform. Switch Savvi is 100% transparent and supported by the same quality assurance as our people. Whether you prefer expert guidance or an instant online comparison, get your free, no-obligation quote today.
Coordonnées de contact
Doxford Works, Doxford International Business Park, 3 Admiral Way, SR3 3XW, Sunderland, Royaume-Uni
- 0330 822 1681
- info@procuresmart.com
- procuresmart.com
4,9
Excellent
256 avis
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Professional service
Professional service with clear information and support throughout. Friendly and helpful sales team.
25 juillet 2025
Avis spontané
Réponse de Procure Smart
Hi Rachel,
Thank you so much for your kind words! We're thrilled to hear you found our service professional and clear throughout the process. Our sales team will be delighted to know their friendly and helpful approach made a positive impact.
If there's ever anything else we can assist you with, we're always here to help!
Kind regards,
The Customer Excellence Team
Wayne was very friendly and helpful and…
Wayne was very friendly and helpful and I was happy with his assistance.
14 juillet 2025
Avis spontané
Réponse de Procure Smart
Hi Robert,
Thank you so much for your kind words! We're thrilled to hear that Wayne was friendly and helpful - we’ll be sure to pass along your praise. It’s wonderful to know you were happy with the assistance you received.
If there’s anything else you need, we’re always here to help!
Many thanks,
The Customer Excellence Team
UK based company that ticks the "boxes…
UK based company that ticks the "boxes and dots the I's" - thank you
30 juin 2025
Avis spontané
Réponse de Procure Smart
Hello Steven,
Thank you so much for your fantastic review! We're delighted to hear that you feel we're ticking the boxes and dotting the I’s - attention to detail and delivering quality service are what we strive for every day. We truly appreciate your support!
Kind regards,
The Customer Excellence Team
Transparent and helpful
Great guys to deal with they were recommended to me by a customer of ours they are quite transparent about all the costs and I felt like they were actually there to help me not like other energy company's I've dealt with.
3 juin 2025
Avis spontané
Réponse de Procure Smart
Hi Adam,
Thank you so much for the fantastic 5 star review!
We’re really pleased to hear you had a positive experience with us and that you felt supported and informed throughout the process. Transparency and genuine customer care are at the heart of what we do, so it’s great to know that came across.
A big thank you as well to your customer for the recommendation—it’s always appreciated! If there’s anything else we can help with down the line, we’re just a call or email away.
Best regards,
The Customer Excellence Team
WRONG M PAN NUMBERS
Daniel worked very hard getting a messy situation with two different suppliers sorted out. I am convinced without Procure Smart help we would never have got things resolved.
1 avril 2025
Avis spontané
Réponse de Procure Smart
Hi,
Thank you so much for your kind words and fantastic 5 star review!
We’re thrilled to hear that Daniel was able to help get everything sorted for you. It means a lot to know that you felt supported throughout what sounds like a challenging situation. We pride ourselves on going the extra mile for our clients, and your feedback truly makes it all worthwhile.
If you ever need anything in the future, please don’t hesitate to reach out – we’re always here to help.
Warm regards,
The Customer Excellence Team
Great service
Great service ! Perfect approach. Michael helped us and come up with solution. Absolutely hassle free !
7 mai 2025
Avis spontané
Réponse de Procure Smart
Hi Lukasz,
Thank you so much for your kind words and 5 star review! We're thrilled to hear you had a great experience and that Michael was able to assist you with a smooth, hassle-free solution. Your support means a lot to us, and we're always here if you need anything in the future.
Warm regards,
The Customer Excellence Team
Very helpful service with competitive…
Very helpful service with competitive prices. Didn't feel like your usual sales pitch.
1 avril 2025
Avis spontané
Réponse de Procure Smart
Hi Anna,
Thank you for the fantastic 5 star review! We're so pleased to hear you found our service helpful and our pricing competitive. It’s great to know you didn’t feel like you were getting the usual sales pitch — we genuinely aim to offer honest advice and real value. If you ever need anything else, we’re always here to help!
Many thanks,
The Customer Excellence Team
Using Procure Smart made the transition…
Using Procure Smart made the transition a lot easier
5 juin 2025
Avis spontané
Réponse de Procure Smart
Hi Dicky,
Thank you so much for your kind words and 5 star review! We're thrilled to hear that we helped make your transition smoother. Making things easier for our clients is exactly what we aim for, so it's great to know we hit the mark. If there's ever anything more we can do for you, please don't hesitate to reach out!
Warm regards,
The Customer Excellence Team
Peace of mind
Very helpful, made everything clear, no hidden agenda. I would highly reccomend this company to anyone looking to change there electricity supplier.
1 mars 2025
Avis spontané
Réponse de Procure Smart
Hi Malcolm,
Thank you so much for your wonderful 5 star review! We're delighted to hear that you found our service helpful and transparent—it’s exactly what we strive for. We truly appreciate your recommendation and are glad we could make the process of switching electricity suppliers clear and straightforward. If you ever need assistance again, we’re just a call away!
Warm regards,
The Customer Excellence Team
Réponse de Procure Smart
Hi Terry,
Thank you for your fantastic 5 star review! We're so pleased to hear you were happy with the service and the results from us. Your support means a lot, and we look forward to delivering the same high standard again in the future!
Kind Regards,
The Customer Excellence Team
Great service from Paresh
Great service from Paresh, very knowledgable and helpful, would highly recommend.
1 mai 2025
Avis spontané
Réponse de Procure Smart
Hi Mandy,
Thank you so much for your kind words and 5-star review! We're thrilled to hear you had a great experience with Paresh – he's truly an asset to our team. Your recommendation means a lot to us, and we’re always here to help whenever you need. Looking forward to assisting you again in the future!
Many thanks,
The Customer Excellence Team
We're only small...
We're only a small business but were made to feel as important as if we were much larger.
1 avril 2025
Avis spontané
Réponse de Procure Smart
Hi Elke,
Thank you so much for your kind words! We believe every customer deserves the same level of care and attention, no matter the size of the business. We're truly grateful for the opportunity to work with you and are so pleased to hear you felt valued. Your support means a lot to us!
Warm regards,
The Customer Excellence Team
Great Support
Nicola and Siobhon have worked really hard over many years to always get us the best deal possible for our energy contracts. They explain everything in a way that makes sense to someone who doesn't work in that field, and provide all the information you need to make an informed decision. Thank you!
30 mai 2025
Avis spontané
Réponse de Procure Smart
Hi Lisa,
Thank you so much for your kind words and this wonderful 5-star review! Nicola and Siobhon will be absolutely delighted to hear your appreciation. They've truly gone above and beyond over the years, and it means the world to know their hard work and clear communication have made a real difference for you. We're so grateful for your continued trust, and we're always here to support you whenever you need us. Thank you again for being such a valued part of our journey!
Warm regards,
The Customer Excellence Team
Brilliant service
Brilliant service, we have a monthly direct debit with them and weve had no problems at all.
23 mai 2025
Avis spontané
Réponse de Procure Smart
Hi Lauren,
Thank you so much for your brilliant review and the 5 stars – we're really glad to hear everything has been going smoothly! We're delighted your monthly direct debit is working well with your energy supplier.
We're always here if you need anything. Thanks again for your support!
Best wishes,
The Customer Excellence Team
Good service
Friendly, helpful staff who answered all my questions promptly
12 mars 2025
Avis spontané
Réponse de Procure Smart
We're so happy to hear your wonderful experiences with us. Please don't hesitate to reach out if there's ever anything else you need in the future.
Kind regards,
The Customer Excellence Team
Water Renewal
Amber was very helpful and secured the best prices for us for our water. Being a small independent school, our budget is very tight, so the best price is always appreciated.
16 mars 2025
Avis spontané
Réponse de Procure Smart
Hi Rachel,
Thank you so much for your kind words and lovely review!
We’re so pleased to hear that Amber was able to help secure the best prices for you – we know how important every penny is, especially for small independent schools like yours. It means a lot to us that we could make a positive difference, and we’ll be sure to pass your feedback on to Amber – she’ll be delighted!
If there’s anything else we can support you with in the future, we’re always here to help.
Warmest regards,
The Customer Excellence Team
Friendly and good prices
Peter was really helpful and friendly and came up with a couple of great prices for 2 of our sites
30 avril 2025
Avis spontané
Réponse de Procure Smart
Hi Peter,
Thank you so much for the lovely review! We're so pleased to hear that Peter was able to help and that you were happy with the pricing options for your sites. He always aims to provide the best possible support with a friendly touch, so your kind words will mean a lot to him.
We really appreciate you taking the time to share your experience, and we're delighted we could assist. If there's anything else you need down the line, you know where to find us!
Warm regards,
The Customer Excellence Team
Daniel & Danny were great
Daniel & Danny were great, we didn't make it easy for them as we were crazy busy & just didn't have the time to go through the quotes Etc. But they didn't give up, keep resending fresh quotes & reminding us we were running out of time. (none of the others offering quotes did this) We firmly believe we would have left it too late & been stuck with our overpriced supplier if not for these guys. Thanks again guys.
13 mai 2025
Avis spontané
Réponse de Procure Smart
Thank you so much for this wonderful review! We're thrilled to hear that Daniel and Danny made such a positive impression and were able to support you through a hectic time. We know how busy life can get, so we’re really glad they were persistent (in the best way!) and helped you avoid being stuck with a costly supplier.
It means a lot to us that you noticed the extra effort – we always strive to go that bit further for our customers, and feedback like yours makes it all worthwhile. We'll be sure to pass on your kind words to the team.
Thanks again for choosing us, and we’re so pleased we could help!
Warmest regards,
The Customer Excellence Team
Highly recommend Procuresmart. Stress free and they do all the work!
Barry from Procuresmart was such a massive help and his support was invaluable. He's clearly very experienced and knowledgeable. We hit a few obstacles with our previous supply chain which we were looking to move away from, but he took the issues away from us and tackled them head on. He was very attentive, excellent communication and even had to call us on his day off, which he had no issues with. 100% recommend Procuresmart and in particular Barry.
8 mai 2025
Avis spontané
Réponse de Procure Smart
Hi Charles,
Thank you so much for your wonderful review! We're absolutely thrilled to hear about your positive experience with Barry — he truly goes above and beyond for our clients, and your kind words are a testament to his dedication. We're glad he was able to help you navigate the challenges with your previous supply chain and provide the attentive, knowledgeable support you needed. We'll be sure to pass your feedback along to Barry — it will mean a great deal to him. Thank you again for recommending Procuresmart so highly!
Warm regards,
The Customer Excellence Team
Informative and Helpful
Barry was very informative and helpful throughout the whole process with our new water rates contract. I would have no hesitation in recommending Procure Smart.
11 avril 2025
Avis spontané
Réponse de Procure Smart
Hi Jo,
Thank you so much for your kind words and fantastic 5 star review! We're delighted to hear that Barry was informative and helpful throughout the process—he’ll be thrilled to know he made such a positive impact.
It means a lot to us that you would recommend Procure Smart, and we're always here if you need anything in the future. Welcome aboard, and thanks again for choosing us!
Many thanks,
The Customer Excellence Team
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