Couture Candy out of California has same policies and was delightful to work with. Prom Dress Shop - Rude Customer service! Unreasonable - no exceptions and unfriendly. Someone named Jill wouldn... Voir plus
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Lisez les avis des autres
Dress is really beautiful but it shipped 2 weeks after the original ship date they quoted me. Would definitely recommend buying from here as far as quality dresses just make sure to leave yourself ple... Voir plus
I chose to order from this site because the availability of a return or exchange. Buying a formal dress online can be scary, but this process was great! Super fast shipping! Authentic name brand it... Voir plus
The dress arrived promptly. However the $500 was just in a plastic shipping envelope- should have been shipped in a box. The return process was complicated and did not have to be. You must email w... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
Prom Dress Shop is the number one online dress store for prom dresses and dresses for other formal occasions. In business since 1985 and online since 1992, we carry a variety of the hottest prom designers. We stock over 20,000 dresses ready to ship so Prom Dress Shop is a great place to find the style, color, and size you need to find your dream dress. With easy returns and exchanges, a price match, free shipping, and no tax outside of Illinois we offer a deal that is top in the industry.
Coordonnées de contact
5917 S Archer Ave, 60638, Chicago, Etats-Unis
- 877-299-3786
- support@promdressshop.com
- promdressshop.com
3,5
Moyen
770 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
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the dress was in a good condition
the dress was in a good condition, only missing a few embellishments plus I haven't found a little plastic bag containing extra beads or embellishments
9 avril 2021
I was a little terrified to order my…
I was a little terrified to order my prom dress offline. I didn’t think that it was going to look the same nor did I think it was going to fit correctly. When the dress came in all the things I was worried about turned out to not be a problem . The dress I ordered fit wonderfully . Their customer service representatives were very friendly and polite .
6 avril 2021
Very Pleased!
We were very pleased with our purchase! My daughter searched for this dress and it was sold out everywhere! We came across this site on our own online and since I hadn't heard of it before I was a little leary. I dug a little deeper and found out the site was legit and had great reviews! Her dress arrived within 3 days of ordering it! The return policy is a very quick turnaround (which I understand), so I would make sure you plan accordingly. I would definitely recommend this site!
31 mars 2021
the perfect dress
We found the perfect dress. It fits true to size and was a great value.
29 mars 2021
Beautiful vibrant color
Beautiful vibrant color. We ordered size 8 but needed to exchange for size 6 due to stretch of the dress. Great customer service and was more than willing to exchange.
18 mars 2021
Excellent service quick shipping
Excellent service quick shipping , gorgeous dress it met all of our expectations.
9 mars 2021
Prom Dress
Ordered prom dress on Saturday received by Wednesday-exactly what I wanted and customer service was excellent
2 février 2021
From order to delivery to expectation-…
From order to delivery to expectation- everything was fantastic with the whole process.
21 janvier 2021
We drove 3 hours in two different…
We drove 3 hours in two different directions to find a dress with no luck. Either the fit was wrong on the price was really wrong. Found the same dress at prom dress shop at 1/3 of the price and it came in exactly as shown. I called before ordering to ask questions and they were so helpful. We couldn't be happier. It came in within 3 days and the fit and look is perfect.
3 décembre 2020
The dress got here in plenty of time…
The dress got here in plenty of time was exactly as described.
16 septembre 2020
Avis spontané
I was totally impressed with the dress
I was totally impressed with the dress! The dress is so beautiful, the pictures didn't do a favor to this beautiful dress! Of course, it was too long, I'm only 5"2, but my tailor will take care of this! This is just a beautiful dress, no words can describe it!
11 septembre 2020
Avis spontané
Great Dress!
The dress was almost perfect t! Had to have some places altered but great quality and awesome customer service!
11 septembre 2020
Avis spontané
We got my daughters dress quickly
We got my daughters dress quickly. She loved it!
10 juillet 2020
Avis spontané
i liked to recived my clothe at…
i liked to recived my clothe at 23.06.2020
i dont have recived !
24 juin 2020
Avis spontané
Beautiful Dress
It is a very pretty dress. It came out a lot more pink then expected but I love it. I recommend this dress for sure for your next pageant needs
23 juin 2020
Avis spontané
Website was very easy to use
Website was very easy to use. Dress we ordered was shipped the day after we ordered and delivered within 4 days. I was worried about the no exchange or refund, but the dress fit perfectly so didn’t need it anyway.
23 mai 2020
Avis spontané
Very Disappointed and Dissatisfied
I purchased a dress for my best friend's wedding in January and have not received a response back. I have made several attempts to speak with someone and have been unsuccessful. I would not advise ordering from this company at all.
8 mai 2020
Avis spontané
Réponse de Promdressshop
We would be more than happy to help you, we are answering phones and emails daily, what # are you trying to call, we can be reached at support@promdressshop.com as well
Absolutely Beautiful ❤️
This was our first time ordering online from PromDress and we were EXTREMELY Happy! The dress we ordered for my granddaughters sweet sixteenth Birthday which is coming up in September was absolutely Hands Down the most beautiful dress we’ve Ever seen. So I will Highly Recommend Promdress to anyone searching for a beautiful dress for any special occasions.
5 mai 2020
Avis spontané
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