Promdressshop Avis 

770
•
TrustScore 3.5 sur 5

3,5

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Lisez les avis des autres

Noté 1 sur 5 étoiles

Couture Candy out of California has same policies and was delightful to work with. Prom Dress Shop - Rude Customer service! Unreasonable - no exceptions and unfriendly. Someone named Jill wouldn... Voir plus

Noté 4 sur 5 étoiles

Dress is really beautiful but it shipped 2 weeks after the original ship date they quoted me. Would definitely recommend buying from here as far as quality dresses just make sure to leave yourself ple... Voir plus

Noté 5 sur 5 étoiles

I chose to order from this site because the availability of a return or exchange. Buying a formal dress online can be scary, but this process was great! Super fast shipping! Authentic name brand it... Voir plus

Noté 4 sur 5 étoiles

The dress arrived promptly. However the $500 was just in a plastic shipping envelope- should have been shipped in a box. The return process was complicated and did not have to be. You must email w... Voir plus

À propos de l'entreprise

  1. Magasin de vêtements
  2. aussi dans
  3. Boutique d'accessoires de mode
  4. Boutique de robes

Écrit par l'entreprise

Prom Dress Shop is the number one online dress store for prom dresses and dresses for other formal occasions. In business since 1985 and online since 1992, we carry a variety of the hottest prom designers. We stock over 20,000 dresses ready to ship so Prom Dress Shop is a great place to find the style, color, and size you need to find your dream dress. With easy returns and exchanges, a price match, free shipping, and no tax outside of Illinois we offer a deal that is top in the industry.


Coordonnées de contact

3,5

Moyen

TrustScore 3.5 sur 5

770 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

Comment cette entreprise utilise Trustpilot

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3,5

Tous les avis

(770)

4 avis reçus au cours des 12 derniers mois

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Noté 1 sur 5 étoiles

Disappointed

You're only getting a 1 because I cannot exchange my dress for another size. I found a retailer who carried the Morilee Sticks & Stones brand but not the exact dress I wanted. Even though it was an hour drive, I went and tried on a number of dresses by her to be sure of the sizing as you said you would not exchange the dress for me if it didn't fit right. So I ordered the size that fit in the store, unfortunately, the dress I ordered from you is not the right fit, I need the next size up. So now I am trying to lose enough weight to fit into the dress you won't exchange for me...that's why you're getting a 1...final sale policies should just be for full retunrs not exchanges. I did all I could to try to order the correct size.

4 avril 2020
Avis spontané
Noté 5 sur 5 étoiles

Very fast shipping

Very fast shipping. Called to ask a couple questions before ordering and they answered all questions, very pleasant and helpful. My biggest fear was the return within 5 days policy but it fit so no return necessary.

27 mars 2020
Avis spontané
Noté 5 sur 5 étoiles

The Dress of my daughter’s Dreams!

The Dress of my daughter’s dreams! Everything she wanted❤️ It’s so beautiful. The dress was delivered within 10 days. Great customer service when needed to exchange for a different size. Perfect. Perfect. Perfect all around!

26 mars 2020
Avis spontané
Noté 5 sur 5 étoiles

I was worried about buying a dress on…

I was worried about buying a dress on line because of all the scams out there. Every thing is fine, I got my dress in a timely manner and it was as shown in the picture. The dress is beautiful and I would use this company again.

25 mars 2020
Avis spontané
Noté 2 sur 5 étoiles

Take pictures of a dress before returning if you have a quality concerns

Sadly, we had to return a dress because the fabric didn't seem to be properly attached to the lining. There was too much fabric in the front of the dress causing it to bunch up/fold over. We know the dress was the correct size because my daughter had tried on the exact dress at a local dress shop and it fit beautifully. Please be sure to take pictures before returning a dress so that you can adequately prove a quality issue. We paid a pretty steep restocking fee along with return shipping for a dress we knew with certainty she liked. I do credit Promdresshop.com for at least considering my complaint although I did not get a favorable resolution. Seems to make sense to shop local for these types of purchases considering the return policy/restocking fee. We didn't purchase from the local shop originally because it was our first stop and she wanted to think about it before committing to a "final sale." We ordered from Promdress.com to ensure we had the dress with an option to return. Our mistake!

17 mars 2020
Avis spontané
Noté 5 sur 5 étoiles

Review

Placing my order was easy and secure. I got my order earlier than anticipated. My jumpsuit looks and fits great!

17 mars 2020
Avis spontané
Noté 1 sur 5 étoiles

Although the dress I ordered did not…

Although the dress I ordered did not fit, I found the communication regarding returns extremely helpful. The dress arrived (as promised) in perfect condition. I will definitely use Prom Dress Shop again.

13 mars 2020
Avis spontané
Noté 5 sur 5 étoiles

Selection is amazing and…

Selection is amazing and return/exchange policy takes away the stress of the "All sales final" policy offered at most boutiques.
My daughters dress arrived promptly and it is beautiful.

12 mars 2020
Avis spontané
Noté 5 sur 5 étoiles

Exchange made easy

Ordered two dresses for Daughters prom. Great dresses but returned dresses for a third more decorative dress. The restocking fee was waved. The dresses arrived in great condition.
Thanks
SM

12 mars 2020
Avis spontané
Noté 5 sur 5 étoiles

Bought an excellent dress

Bought an excellent dress . It's beautiful as always morilee designs. just a remark, the dress has a slight smell, perhaps from staying in the warehouse for a long time. The seller was helpful to clear query

11 mars 2020
Avis spontané

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