ProPride Industries, Inc. Avis 

Well packaged, great instructions, videos available, quality build and operation.

quick response to my concerns and good tech advice

Excellent. Sean Woodruff is great. He personally helped we when I was in a jam and everything worked out.

Pro Pride always responds quickly and ships out right away

Brent is always there to answer questions and provide support.

Not only a great product, but great support in selection and product information.

ProPride has proven once again that they are by far the best in the industry in product innovation and more importantly customer service! They just don't disappoint!

Sean digs right in and finds the best scenario for whatever your specific need requires... He's a consomate Pro!

Service was great. No complaints

Fast shipping, Great install instructions and videos to make it very simple process.

No sway best pull I have had I would recommend to the world
I had a little difficulty hooking up but after I learned a couple of tricks I feel better
PS planning another trip
I wish the hitch would be a little cheaper
But the old saying you get what you pay for. You have some extra time I have a couple of suggestions that I am going to the hitch to make user friendly to me

I just cant get this hitch to work. Ive read alot of great reviews, so maybe its just me. But at the price of 3500, no way would i buy again. My husky centerline felt better at 1/8 of the price. Customer service was pretty good at first, they responded back immediately, unfortuneatly we never reached a solution. I sent several pictures of my setup, they said everything looked great and just stopped responding. So now im sitting here with a very expensive boat anchor.

Edit, thank you for the highly non profesional reply. Im sorry i should have been more clear, they are 3500 new is what i meant. But a propride hitch is a propride hitch, but because im the second owner of the hitch and didnt buy directly from you, you dont care? I get no support from you guys because i didnt buy it new? Real classy guys

Entitled to something? What did I ask for? I was simply looking for help, not once did i ever ask for anything more than that! Not to mention I also purchased a bunch of replacement parts from you guys, so dont act as if I didnt make any purchases from your company! I purchased the manual, all the replacement u-bolts, replacement OCL's, replacement bearing caps. Your acting like im not your customer. I wouldnt have gotten a review if that was the case, now would I? All I was trying to do was figure out what was wrong, and guess what if you would have helped, i would of likely bought whatever we came up with from you as well. I dont think thats acting for a handout is it? So again, real classy. Instead of help all I got was your setup looks good, an no response back from the company after that. Im not at all saying it couldnt be a problem with the used hitch I bought, im not looking for handouts from you, simply was seeking some help figuring out the issues. But at least your responses on here will show people your true colors now, bravo propride, bravo!

At what point did I say i never recieved help? My very first statement said the service was great at first. Maybe you should reread it? I literally said in my review that you responded, until you guys didnt anymore. Yes i got a few emails back, but noone responded back to my last one sent. I said we never came up with a resolution to my problem, thats it! You guys are really making yourself look unbelievable right now. The only answer that i got back to my emails was "my setup looks good it should work, not sure why it doesnt". That isnt really helpful now is it? What exactly should i do with that information?

"How would you suggest we help you with your hitch", well first of all, isnt it technically your hitch? I didnt design it did i? Do i work for propride now? If i cant seek help from the company that designed and produced the hitch, who exactly should i seek help from? So you guys cant fix your own product, is that it? Now your asking me how your supposed to help, arent you guys the hitch maker, shouldnt you be the ones knowing how to help your customers? Does your doctor ask you what things to check and look for when you go in for a visit? Does your mechanic ask you whats wrong with your truck when you take it to him? What a stupid thing to say. Then to say "something i did" after saying your setup looks good in the pictures you sent, so how is it something i did? What exactly did i do wrong? You keep pretending like you helped, but yet all you keep saying is we emailed you back. In what way exactly did you help? What changes did you advise me to make? How did you help me at all? Responding to someone isnt helping, im responding to you, do you feel lile im helping you? You offered zero advise besides looking at my pictures i sent you and saying your setup looks good. Then you blame it on me, but cant tell me what the issue is, so you dont know whats wrong with it, but its my fault? You literally said yourself that everything i did in the pictures i sent looked good, but its my fault? The only thing that is my fault is believing that propride was a good company. Your proving to me and everyone else that your not.

" your upset over something you did" followed by "i didnt blame anything on you". Seriously, how dumb can we get here. Wait theres more, "you asked for help and you got it" followed by two sentences later "i do not know why it wont work". You seriously cant make this up, or how about the fact that i asked what help i was given several times, never once was that answered. Just keep giving the same amswer on repeat. That i was given help, that doesnt answer the question. Key word in the question was what, not if, i never asked if i got help, i asked what. Please try to understand the difference between the two. You seem very good at ignoring all the questions that were asked here actually, maybe thats why my issue never got resolved? Perhaps if you spent as much time helping people as you do arguing over a bad review we wouldnt be here right now? Whose whining now? You! Its a review, get over it!!!

Obviously an incredible product, and if that's even possible even better customer service. This product is worth every single penny, for anybody who's really wanting a more comfortable towing experience, quality craftsmanship and an incredible company to back it all up.

We were on the road and needed a part for our 3P hitch. I called them and they shipped the part to our destination the next day, and covered it all under the Warranty.
Thank You Propride for your outstanding response and service !!

F150 pulling 33ft trailer. Had a Husky Centerline. It did ok, but mild winds whipped the trailer enough to scare me. Moved to the P3P and the wind may still move the trailer (and the truck), but it doesn't oscillate like it did. Much better experience.

Great communication, installation resources, fast shipping.

Brent and Sean answered every question I had .. and when I went to pick up the hitch the employee that helped me was right on it !!

Third time ordering from Propride, always a breeze! Thanks!!!

My V1 broke down during a trip to Oregon. The dog ear U-hook on my V1 bent and then broke. Was able to reweld and get back on the road. Sean was super helpful on a Saturday with a great suggestion on how to use a chain to create tension so I could keep moving.

When I got home, first thing I did is buy the V2 version tension jacks. Wow, what a difference. The engineering is so much better with this new version and I am not stressing about those U-hook ever again. Great new design and a real difference maker!!

Great customer service and very knowledgeable people