I've always received excellent service, but what really keeps me with this company is the staff. They are friendly, knowledgeable, professional, and always willing to help. Every interaction feels pe... Voir plus
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Lisez les avis des autres
From start to finish it is a very clear and easy process to arrange insurance with Protectivity. Even easier if you're renewing. It gives me the cover I'm looking for at competitive rates with only a... Voir plus
L'entreprise a répondu
Excellent service. Clear and easy to use website. I did need to query the insurance cover I required. My phone call was answered promptly and dealt with very efficiently and politely. A refreshing con... Voir plus
L'entreprise a répondu
Easy to set up one off insurance. Weirdly they only send you an email for the quote and not the final payment confirmation or policy number once you pay. So you need to remember to make a note of thos... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Coordonnées de contact
Dovetail House, Wycombe Road, HP14 3RQ, Stokenchurch, Royaume-Uni
- 01494 887909
- contact@protectivity.co.uk
- protectivity.com
4,8
Excellent
1 k avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 92 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Excellent service
Excellent service, very professional and an amazing price.
13 août 2026
Avis spontané
Réponse de Protectivity Insurance
We're delighted to hear that you received excellent service, found our team professional, and were happy with the price. We appreciate your feedback and thank you for choosing Protectivity.
Réponse de Protectivity Insurance
We're delighted to hear that you found our service easy to use and worthy of five stars. We appreciate your feedback and thank you for choosing Protectivity.
They dealt professionally with my…
They dealt professionally with my request
28 juillet 2026
Avis spontané
Réponse de Protectivity Insurance
We’re pleased to hear that your request was handled professionally and that you had a positive experience with our team. We appreciate your feedback and your support.
Good value
Have found productivity, reminds me every year, the cost has not increased very much, good value.
13 août 2026
Avis spontané
Réponse de Protectivity Insurance
Thank you for your review. We're pleased to hear you find our service good value and appreciate the annual reminders. Thank you for your continued support.
Excellent very good
12 août 2026
Avis spontané
Réponse de Protectivity Insurance
Thank you for your review. We're delighted to hear you had an excellent experience.
Public Liability Insurance
Good that P sent me a reminder when my policy was due - otherwise it's easy to forget and let things lapse. Encouraged to renew online - I wanted to pay 1 annual amount but default setting of website seemed to be monthly instalments. Phoned P - call was answered by a person! - who told me what I'd failed to see on the webpage. Now set up for another year's cover.
10 août 2026
Avis spontané
Réponse de Protectivity Insurance
Thank you for your review. We're pleased to hear that our renewal reminder was helpful and that our team was able to assist you with arranging your annual payment. We appreciate your continued support and are delighted to have provided you with another year of cover.
Good communication and renewed was done…
Good communication and renewed was done smoothly. Would definitely use again.
11 août 2026
Avis spontané
Réponse de Protectivity Insurance
Thank you for your review. We're delighted to hear that you found our communication helpful and that your renewal was handled smoothly. We appreciate your support and look forward to assisting you again in the future.
Réponse de Protectivity Insurance
Thank you for your review. We’re pleased to hear that you found the process quick and informative. We appreciate your feedback
Easy to use website and good…
Easy to use website and good communication with staff when needed
9 août 2026
Avis spontané
Réponse de Protectivity Insurance
Thank you for your review. We’re pleased to hear that you found our website easy to use and that our team provided good communication when needed. We appreciate your feedback
Good value company.
I have been using Protectivity for many years and they have always been competitively priced, and offer what I need. Although I have never made a claim I can highly
recommend their products.
3 août 2026
Avis spontané
Réponse de Protectivity Insurance
We're delighted to hear that you've been with us for many years and have found our cover competitively priced and suited to your needs. We greatly appreciate your recommendation and your continued support.
I had a helpful response that fitted my…
I had a helpful response that fitted my current needs and my queries were dealt with promptly. Thank you
7 août 2026
Avis spontané
Réponse de Protectivity Insurance
We're pleased to hear that you received a helpful response, that your queries were dealt with promptly, and that we were able to meet your current needs. Thank you for choosing Protectivity.
I have never used this cover but it seems to fit my needs
I have never used this cover. It is just a precaution so l have never made a claim
It was easy to complete the form
9 août 2026
Avis spontané
Réponse de Protectivity Insurance
We're pleased to hear that arranging your cover was easy and straightforward. We appreciate you choosing Protectivity for your insurance needs and thank you for taking the time to share your feedback.
Réponse de Protectivity Insurance
We're pleased to hear that you found the process easy to use and were able to find the insurance cover you were looking for. Thank you for choosing Protectivity.
Very easy and a very kind helpful…
Very easy and a very kind helpful customer service agent
6 août 2026
Avis spontané
Réponse de Protectivity Insurance
We're delighted to hear that you found the process easy and that our customer service team was kind and helpful. We appreciate your feedback and thank you for choosing Protectivity.
This was a repear order
This was a repear order - the internet operation was fast and smooth
6 août 2026
Avis spontané
Réponse de Protectivity Insurance
We're pleased to hear that your repeat purchase was quick and straightforward, and that you found our online process fast and easy to use. Thank you for choosing Protectivity once again.
Clear documents and easy to complete…
Clear documents and easy to complete renewal process
3 août 2026
Avis spontané
Réponse de Protectivity Insurance
We're pleased to hear that you found the renewal process easy to complete and the policy documents clear and straightforward. Thank you for choosing Protectivity.
Good communications
Good communications. Good competitive quote compared to others.
8 août 2026
Avis spontané
Réponse de Protectivity Insurance
We're pleased to hear that you found our communication helpful and that our quote was competitive compared with other providers. We appreciate your feedback and thank you for choosing Protectivity.
Réponse de Protectivity Insurance
We're delighted to hear that you had a very positive experience and found our explanations clear and helpful. We appreciate your feedback and thank you for choosing Protectivity.
The agents are impatient and rude over…
The agents are impatient and rude over both email and phone about answering my questions about coverage and how to get more coverage. The price is fair but they are not very helpful or flexible for different business needs.
6 août 2026
Avis spontané
Réponse de Protectivity Insurance
Thank you for your feedback. We're glad you found our pricing fair, but we're sorry to hear that your experience with our team was disappointing. We strive to provide helpful, professional support and appreciate your comments regarding communication and flexibility. Your feedback will be shared with our team as we continue to improve our service.
Please contact us on 01494 887909 if you require further assistance.
Told me when the renewal was due and…
Told me when the renewal was due and completing the paperwork was easy
7 août 2026
Avis spontané
Réponse de Protectivity Insurance
We're pleased to hear that our renewal reminders were helpful and that you found the renewal process quick and easy to complete. Thank you for choosing Protectivity.
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