Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

I had an issue with an O2 voucher I had won. Prsnt customer service were excellent and very fast. They couldn't resolve the issue immediately but offered me a drinks voucher whilst looking into the pr... Voir plus

Noté 5 sur 5 étoiles

Having won a voucher on O2, it was frustrating to find that the link wasn't working on PRSNT. However after contacting them by email, the issue was successfully resolved by Dan in a very quick manner.... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I had a gift voucher problem and within 28 hours the issue was resolved by Prsnt team. I am impressed by the speed and efficiency shown by the team in resolving a minor issue. I appreciate the attent... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

I received a notification on Friday that said someone had sent me a gift, so I clicked it and went into the app, but there was no gift there. Seeking to resolve the mystery, I reached out to their cus... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Entreprise de logiciels

Écrit par l'entreprise

Prsnt – The Future of Gifting, Delivered Instantly Prsnt is revolutionizing the way people give and receive gifts. We offer a seamless, digital gifting experience that allows users to send thoughtful, branded presents instantly via text message—no wrapping paper, postage, or delays. Whether it's a coffee, a sweet treat, or something more meaningful, Prsnt makes gifting effortless and sustainable. With a wide range of well-known brands, our platform is perfect for both personal and corporate gifting. We focus on convenience and sustainability, eliminating waste while ensuring every gift feels just as special as a traditional one. Prsnt has partnered with leading brands like Starbucks, M&S, and The National Trust to provide meaningful, high-quality gifts that can be redeemed in-store or online. Our mission is to make gifting easier, faster, and more thoughtful than ever before. Loved by last-minute gifters, busy professionals, and those who appreciate meaningful connections, Prsnt is changing the way we celebrate special moments. Whether you're sending a birthday treat, a thank-you gift, or just a little pick-me-up, Prsnt makes it happen in seconds. Join the gifting revolution today at www.prsnt.co.uk


Coordonnées de contact

4,2

Bien

TrustScore 4 sur 5

298 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 93 % de ses avis négatifs

Répond généralement dans un délai de 2 semaines

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,2

Tous les avis

(298)

122 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 2 sur 5 étoiles

Good customer service, but awful way of claiming gift cards

Good customer service, but awful way of claiming gift cards.
I do not want to use Google Chrome, nor disable all tracking tools from my laptop/phone, but it seems to be the only way to be able to claim gift cards. Surely they can email you a QR code directly instead of that messy process.
However, the customer service is really helpful and nice.
But one of my gift cards expired because of this, and I will not use my second gift card either...

18 avril 2026
Avis spontané
Logo de Prsnt

Réponse de Prsnt

Hi Tim,
Thank you for reaching out and for taking the time to share your feedback, we truly appreciate it.

While occasional technical issues can occur, the majority of our users are able to redeem their gifts without any problems. That said, we’re sorry to hear that your experience didn’t meet the standard we aim to provide.

We’d really like the opportunity to look into this further and make things right. Please feel free to get in touch with us directly so we can investigate your case and provide the appropriate support.

Kind regards,
The Prsnt Team.

Noté 5 sur 5 étoiles

Excellent customer service

Like many others I also had a great experience Dan who helped me redeem a gift when the link wasn't working - I ended up using Google Chrome instead of my usual browser. He even followed up to make sure it was resolved afterwards which was a nice touch that I've not seen before. However like many others I had issues with the link not working the first time so maybe that's something to be worked on.

14 avril 2026
Avis spontané
Noté 5 sur 5 étoiles

What a wonderful service

What a wonderful service. Nice to have a helpful a customer team who have followed up on my query above and beyond. Great outcome. Really happy to give a 5* review.

14 avril 2026
Avis spontané
Noté 4 sur 5 étoiles

O2 Priority Prize

I won a prize on O2 Priority but initially the emailed link wouldn’t work (2nd time this has happened, so quite frustrating).

I contacted Prsnt and with a few hours I got an email back from Dan who gave me instructions on how to do it through Google Chrome. Worked fine then.

Great customer service from Dan, thank you.

13 avril 2026
Avis spontané
Noté 5 sur 5 étoiles

Super speedy resolution

Like others, had an issue with an O2 priority code. Contacted the the support email expecting to wait a couple of days but Dan got back to me super quickly (< 1 hour) to identify the issue and resolve it. Excellent.

14 avril 2026
Avis spontané
Noté 5 sur 5 étoiles

I would like to give my Compliments &…

I would like to give my Compliments & say a Huge Thank You to Amazing Dan who helped me today. Dan was friendly, professional & helpful from start to finish. Dan made me feel welcomed & resolved my query promptly, which I really appreciated. Prsnt is a brilliant app, with a huge variety of gifts. The Excellent Service I received from Dan, going above & beyond, was Outstanding! Thank you & Best wishes, Maria :)

10 avril 2026
Avis spontané
Noté 5 sur 5 étoiles

I won an M&S treat with O2 Blue Mondays…

I won an M&S treat with O2 Blue Mondays but found it impossible to redeem via the link. I emailed Prsnt for advice and got a response very quickly. Dan was extremely helpful and resolved the issue in a very friendly and efficient manner. Great customer service!

9 avril 2026
Avis spontané

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus