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Lisez les avis des autres

Noté 3 sur 5 étoiles

Infinity Luxe Magnetic Wireless Chargers is a good charger if you only use it on a table as the magnetic is very weak so hopeless when in pocket or carry bag. The casing is better than the previous mo... Voir plus

Noté 5 sur 5 étoiles

I’m really happy with my Venus Portable Charger. It’s so easy to use and charges my devices quickly, whether I’m using the plug-in option or the contact charging option. I also love that I can use it... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

LOVE the car charger! I ‘occasionally’ leave the light on in the car and today was one of those days. I didn’t want to wait for road service and then suddenly remembered I had the Pulse charger in the... Voir plus

L'entreprise a répondu

Noté 2 sur 5 étoiles

The Apollo 3-in-charger was fine for a while, handy for travel and did it's job. I was concerned how hot it got at times. After a year (and of course just after warranty expired), the side that char... Voir plus

À propos de l'entreprise

  1. Magasin d'accessoires pour téléphones mobiles
  2. aussi dans
  3. Entreprise d'électronique
  4. Magasin d'électronique
  5. Magasin de batteries
  6. Magasin de téléphonie mobile

Écrit par l'entreprise

Pulse is a family-run business based in Queensland, Australia. With over 30 years of industry experience, we work with the best Teams of engineers and product innovators to create on-trend devices, that not only perform but also look great at the same time. Our story began with the launch of Gravity, our popular cord-free portable charger. Seen on TV regularly, Gravity is what lead to the creation of Pulse and the brand you know today. We focus on providing innovative and premium products to keep you powered anytime, anywhere. Whether you need a cord-free portable charger on-the-go, high-speed charging cables, travel chargers, or charging devices for your office, we have you covered!


Coordonnées de contact

4,0

Bien

TrustScore 4 sur 5

363 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 25 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

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4,0

Tous les avis

(363)

353 avis reçus au cours des 12 derniers mois

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Noté 1 sur 5 étoiles

I knew they were lying as they…

I knew they were lying as they advertised.

I have a Samsung s24 ultra.

Couldn't charge with case and the "magnet" would have trouble sucking the skin off an already peeled grape

The maintenance of 12% with a steel ring overheated the phone

Worth about -.25c

8 août 2026
Avis spontané
Logo de Pulse Charge

Réponse de Pulse Charge

Hello

Thanks so much for reaching out. I'm sorry to hear you're having trouble with your wireless Pulse Charger. Usually, this comes down to how your phone magnetically aligns with the charger.

Does your phone have built-in magnets?

Currently, the only phones with built-in magnetic (MagSafe or Qi2) technology that don't require a special case are the Apple iPhone 12 or newer (excluding SE and 16e) and the Google Pixel 10.

The Solution: You likely just need a compatible case

If you have a different phone model, or if you are using a standard phone case, your phone won't stick to the charger properly. Without proper magnetic alignment, the phone may overheat, charge inconsistently, or fail to charge at all.

The good news is that you can easily fix this by putting a MagSafe or Magnetic Qi-compatible case on your phone. You can find these at almost any shopping centre phone store or at online marketplaces like Amazon or eBay.

Does your phone support wireless charging at all?

If you want to double-check that your phone actually has wireless charging capability inside it, you can search for your exact phone model on GSM Arena.

Scroll down to the "Battery" section, and it will tell you if it supports "Wireless" charging.

You can also check our Compatibility list under the related product for more info.

Please let me know if you have any questions or if you'd like me to help you check your specific phone model. You can contact us via our Help Centre at https://www.pulsecharge.com.au/pages/help-centre

Kind regards,

The Pulse Team

Noté 5 sur 5 étoiles

Delivery in 3 days...

Great Product. Delivered within 3 days...
Purchased duo halo pack they are fantastic. Handy for the bedroom or actually anywhere. The only lil thing is the tiny charging blue lights on the top are super bright and a lil annoying at night if you want to charge your phone on Tilt which i like so you can easily tap the screen and see it. However if you flat top charge it covers light.

5 août 2026
Avis spontané
Noté 5 sur 5 étoiles

Great experience

I ordered the family pack of mini tags, they arrived promptly. Were very easy to install onto my phone less than 2 mins each one. Perfect size and have many uses.
Very happy Qld customer.

1 août 2026
Avis spontané
Noté 5 sur 5 étoiles

Pulse charger

Bought two for my children. It’s a good size not to bulky and charges their phone fairly quickly. I haven’t had to worry I won’t be able to contact them because their battery is flat. I highly recommend this product.

13 juillet 2026
Avis spontané
Noté 1 sur 5 étoiles

Don’t trust this product!

After seeing the Pulse Charge promotional offers on The Morning Show a few times l decided to purchase the Venus Bundle pack. The Venus Charger didn’t turn out as advertised. I’m very disappointed to say that l have not even had my charger for 12 months and it hasn’t even been used that many times. While using the charger the metal bit of the Venus charger broke off and got stuck in my apple phone.
After emailing customer service they asked for photos or a video which l provided. They then emailed me back to only tell me that the broken metal bit was not covered under their warranty policy and tried to make out that l didn’t follow the proper use and care for the charger.
They don’t even offer a 12 months consumer warranty on their products like other companies.
They did offer me a 50% discount voucher to purchase another Venus! I wouldn’t trust another Venus Charger. For a product to break that quickly there obviously is a problem with there product and manufacturing.

Very disappointed with the way they handle there customer complaints. I paid good money for a product that clearly has issues and that doesn’t last.
Will not be buying another Pulse Product!!

28 juillet 2026
Avis spontané
Noté 5 sur 5 étoiles

5 stars

Easy to find the products on their website, quick delivery and a huge range of products.

30 juillet 2026
Avis spontané
Noté 5 sur 5 étoiles

My orange excellent Universe 3 5-in-1 Power Bank & Travel Chargers

I was waiting anxiously for my new Duo Pack Pulse power bank travel chargers to arrive.
I wanted to compare the built quality, attached cables and features.
I was very impress with the beautiful solid packaging. My orange unit paint quality
was exceptional. It fitted snuggly in my hand. I really thought the flatter rectangular design
was clever as it slides nicely into my bag compare to the Philips portable wireless universal
charger I just purchased, which was squarish and smaller but twice as thick.
What good was it also slide into my back jean pocket if I am out about.
The built in AC adapter was quick to charge the internal battery and also simultaneously
able to handle charging my iPhone. The information screen was Overall, I probably get another for my son Birthday gift.

30 juillet 2026
Avis spontané
Noté 1 sur 5 étoiles

Was very disappointed with the phone…

Was very disappointed with the phone charger
Used it for the first time and the tip broke off the charger
And was stuck in my phone
Product is made very poorly something you would expect from a china made product yet the maker of this product speaks on tv commercials on how it’s Australian made
I think he needs more work on his product
I have had a Cygnet power bank for 2 years and the pulse charge doesn’t compare

15 juillet 2026
Avis spontané
Noté 5 sur 5 étoiles

Perfect Present

I had bought the lighting chargers for my family previously. I was so impressed with the compact chargers the quickness of charging not just my phone but my tablet as well. A family member recently announced their engagement. So the duo pack was the perfect present. They were thrilled & have told me how fantastic they are. Thank you pulse.

8 juillet 2026
Avis spontané
Noté 5 sur 5 étoiles

Happy customer

Great products …. Bought several different ones for the family… dispatched really quickly… hoping they get some ones in ‘girly’ colours so I can buy my granddaughter and step daughter’s portable charger before they go on holiday

29 juillet 2026
Avis spontané
Noté 3 sur 5 étoiles

The idea is great. The product not!

The idea is great. The product is not. 1. The Halo light is very dim.
2. The Halo phone magnet is weak and unable to hold the phone that has a cover. Their own review site will not accept 3 star reviews. It's a little disingenuous.

21 juillet 2026
Avis spontané
Logo de Pulse Charge

Réponse de Pulse Charge

Thank you for taking the time to share your feedback. We appreciate your thoughts on the concept and are sorry to hear that the execution did not meet your expectations.

We also want to immediately clear up a misunderstanding regarding our review process:

Review Submission: We absolutely accept and publish reviews of all ratings, and we do not block 3-star reviews. We use an independent, verified platform (Judge.me) to collect our customer feedback. The issue you experienced is a known technical glitch where certain browser security settings or ad blockers prevent the interactive buttons inside the email from working. It is not a deliberate action on our part. To bypass this browser issue, there is a direct text link provided within that same email that will take you straight to the website to submit your review.

Magnet Strength: Regarding the magnetic hold, please note that the magnet is designed to work directly with a MagSafe compatible phone or with specifically designed MagSafe cases. Standard phone covers create a barrier that significantly weakens the magnetic grip, which is likely why your phone is slipping.

Halo Light: We have noted your feedback on the brightness of the Halo light and will pass this along to our product development team. Ensure you are pressing and holding the light button to dim or increase brightness.

We always want our customers to be satisfied with their purchases. If you would like to discuss returning the item, please let us know and we will be happy to assist you with the process.

Best regards,

The Pulse Team

Noté 1 sur 5 étoiles

The infinity luxe took over 2 hours to…

The infinity luxe took over 2 hours to charge 10% of my Apple Watch the service is disgraceful written 3 times with no resolution they can have them back and refund me

24 juillet 2026
Avis spontané
Logo de Pulse Charge

Réponse de Pulse Charge

Hi Rhonda,

This review is highly unwarranted. You emailed us on Friday afternoon, to which we promptly replied with some helpful troubleshooting information. You responded without providing the requested information and accused us of not reading your email, followed by threatening Fair Trading action. You sent several more messages over the weekend and when we tried help you with the issue, you became abusive once again and still didn't provide the information we needed to diagnose the issue for you. The issue is likely a simple one, however you've been highly uncooperative. We have now sent you a return label to send them back for a refund.

Noté 5 sur 5 étoiles

Great little battery pack

Great little battery pack
Very easy to use. I bought the twin pack and my son uses it for his laptop and phone and I keep mine in my handbag for my phone. Very easy to use.

27 juillet 2026
Avis spontané
Noté 5 sur 5 étoiles

Great product and customer service I…


Great product and customer service I had a problem with internal speaker not working correctly contacted CS
Hassle free service sent a replacement same day
Works great , would recommend this product to anyone wanting a tracker
Will purchase again

15 juillet 2026
Avis spontané
Noté 5 sur 5 étoiles

I have bought the Duo power charge

I have bought the Duo power charge. One for my daughter and one for me to take overseas on my travel soon.
This powerbank is great quality. Charges my phone and other items quickly. Looking forward to using this overseas soon.

6 juillet 2026
Avis spontané

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