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Noté 3 sur 5 étoiles

Infinity Luxe Magnetic Wireless Chargers is a good charger if you only use it on a table as the magnetic is very weak so hopeless when in pocket or carry bag. The casing is better than the previous mo... Voir plus

Noté 5 sur 5 étoiles

I’m really happy with my Venus Portable Charger. It’s so easy to use and charges my devices quickly, whether I’m using the plug-in option or the contact charging option. I also love that I can use it... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I purchased the Family Pack - 4-in-1 Fast Charging Cable (240W), very happy with purchase, very fast charging cable, great color selection. The flip dual connections at each end are great for which ev... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I have purchased many products from Pulse, including the duo pack 20,000mah power banks, magnetic wireless chargers, cables etc and found everything to be superior quality and exactly as advertised. T... Voir plus

À propos de l'entreprise

  1. Magasin d'accessoires pour téléphones mobiles
  2. aussi dans
  3. Entreprise d'électronique
  4. Magasin d'électronique
  5. Magasin de batteries
  6. Magasin de téléphonie mobile

Écrit par l'entreprise

Pulse is a family-run business based in Queensland, Australia. With over 30 years of industry experience, we work with the best Teams of engineers and product innovators to create on-trend devices, that not only perform but also look great at the same time. Our story began with the launch of Gravity, our popular cord-free portable charger. Seen on TV regularly, Gravity is what lead to the creation of Pulse and the brand you know today. We focus on providing innovative and premium products to keep you powered anytime, anywhere. Whether you need a cord-free portable charger on-the-go, high-speed charging cables, travel chargers, or charging devices for your office, we have you covered!


Coordonnées de contact

3,9

Bien

TrustScore 4 sur 5

364 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 25 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

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3,9

Tous les avis

(364)

354 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

I got the pulse charger plus my…

I got the pulse charger plus my daughter and we love it. It charge as well and the sound quality on it is good showed my friends at a barbecue had and bought it out and played the music and they thought it was great too.

5 mai 2026
Avis spontané
Noté 1 sur 5 étoiles

Can we have confidence in products advertised on Morning TV?

Pulse Jump has stopped working after 10 months and appears not to be available on the website any more. Now I'm worried that I just bought a Pulse Charge and it is also going to fail also. Both seen advertised on Channel Seven Morning Show so I felt confident purchasing.

2 mai 2026
Avis spontané
Logo de Pulse Charge

Réponse de Pulse Charge

Hi Barb

Thank you for sharing your feedback. We're really sorry to hear about the issue you've encountered, and we completely understand how frustrating this must be.

Instead of leaving a negative review, please reach out to us via  https://www.pulsecharge.com.au/pages/contact 

Once we have more details, we'll be better positioned to resolve the issue or provide you with any necessary support. I have located your order and you are still fully covered by warranty.

Your satisfaction is really important to us, and we want to ensure we get this sorted for you as quickly as possible.

Looking forward to hearing from you!

Kind regards,

The Pulse Team

Noté 1 sur 5 étoiles

Pulse Venus..

Pulse Venus... I followed the instructions and gave the Pulse Venus a saturation charge before first use. This charger does not hold a charge for long and I did not get the opportunity to charge my device with it because the charge is a slow drip and in the meantime it's losing charge. I tried for 3 days to charge my device and the Pulse Venus needed a second charging and was totally useless in it's ability to charge my device. The only good thing was that the company refunded my money without drama.

4 mars 2026
Avis spontané
Noté 5 sur 5 étoiles

charging cable its good…

This is a great charging cable its good because it has all the different connections on it so it doesn't matter if you have an iPhone or Android its one of the better cables I've owned so far A++++

16 avril 2026
Avis spontané
Noté 5 sur 5 étoiles

Excellent product

Excellent product. We bought the Infinity charger and it is exactly as the tv commercial stated. Was a birthday present for my husband and he is thrilled with it.

24 avril 2026
Avis spontané
Noté 1 sur 5 étoiles

Poor charging

We bought the pulse charge Venus and they cant even charge a full phone battery before they go flat. A waste of $150.
I dont recommend.

24 avril 2026
Avis spontané
Logo de Pulse Charge

Réponse de Pulse Charge

Thanks so much for your message.

The Venus model has a 4000mAh battery and this is the maximum amount of power that can be transferred into your phone/device. The actual amount can be less due to your device's battery condition and a small amount of power being lost during charging, which is known as charging efficiency.

We suggest checking the size of your device's battery to understand how much charge your device will receive from the Venus.

Every phone and device has a different sized battery. As an example, an iPhone SE 2020 model has a 1821mAh battery and a Samsung S21 Ultra has a 5000mAh battery. As you can see, this will mean each device will receive a different percentage of charge from the Venus.

You can check your device's battery size by visiting GSM Arena https://www.gsmarena.com and searching for the brand and model of your device. The mAh capacity of your device will be listed under the Battery section.

Please let us know if you have any further questions.

Kind Regards,
The Pulse Team

Noté 5 sur 5 étoiles

Awesome Invention

Awesome Invention
I have bought many fast wireless chargers in the past but I stopped using them because they were bulky & big to carry around. This however is the thinnest infinity charger I have owned. I bought it for the whole family so when they travel they can take it with them without the thought of carrying a bulky heavy charger . Thank you Michael for the great invention . Keep on inventing . 5 stars for pulse charge highly recommended

28 avril 2026
Avis spontané
Noté 1 sur 5 étoiles

Lightening tips break and the company will blame you

We bought a pack of the Pulse Charge Cables. The first time we used the lightning connections they broke. Two. We stopped using after that and went back to our old cables.

We wrote to Pulse and basically they blamed us "Charging tip damage is not covered under the manufacturer's warranty we receive. We believe the most likely cause of this type of damage is that some users aren't accustomed to the extended rigid section at the end of the cable. As a result, they may accidentally apply leverage to the adapter tip, causing it to snap off. As a gesture of goodwill, we’re happy to offer a one-time replacement for the both. We just ask that you cover the $9.95 postage cost involved in sending the replacement to you."

Looking at the reviews now I can see this is a common issue and they obviously just don't care and have no desire to take accountability and improve their product. They also are not super fast at all, particularly for mac books.

Don't waste your money.

28 avril 2026
Avis spontané
Logo de Pulse Charge

Réponse de Pulse Charge

Hi Anna,

Thank you for taking the time to share your feedback. We are genuinely sorry to hear about your experience with the lightning connections breaking, and we apologise if our previous communication made you feel like we do not care about our products or our customers. That is certainly not our intention.

While we understand your frustration, we want to reassure you that this is not a common issue. We have sold tens of thousands of these cables, and this type of damage is rarely reported. We are always looking to improve, and our offer for a one-time replacement was intended as a genuine gesture of goodwill to help make things right. That offer still stands if you would like to proceed.

Regarding your concerns about the charging speed, we are sorry to hear you're having issues there as well. I hope the information below helps clarify how the technology works.

Fast charging depends on three key factors:

Wall Adapter – You need a fast-charging adapter, ideally one that can deliver up to 65 watts. If yours is underpowered or faulty, it could slow things down. We recommend trying a different adapter or upgrading to one with a higher output. This link will take you to an Amazon search where you can see examples of 65W wall adapters - https://www.amazon.com.au/s?k=65+watt+usb+wall+charger&crid=1D6RKLLUFBEE0&sprefix=65+watt+usb+wal+charger%2Caps%2C249&ref=nb_sb_noss

High-Power USB Cable – Our 4-in-1 cable is designed to handle fast charging. It works with the adapter to safely deliver power to your device without overheating.

Device Compatibility – Your device must also support fast charging. If it doesn't, it will charge at its maximum supported speed, regardless of the cable or adapter used.

If you have any other questions, or if you would like us to arrange those replacement cables for you, please feel free to reach out to us directly.

Kind regards,

The Pulse Charge Team

Noté 5 sur 5 étoiles

Infinity Magnetic Wireless Charger

April 14 I purchased the Infinity Magnetic Wireless Charger ,this product is absolutely amazing if I could give 100 stars I would. Highly recommend this product, go quickly to the website and purchase you will not be sorry . Amazing product 👌

14 avril 2026
Avis spontané
Noté 5 sur 5 étoiles

this little charger is small but…

this little charger is small but powerful, charge so quick and so good, very, very good product, I'm sooooo happy , thank you Pulse charge for very good product, the best on the market!!!!

4 avril 2026
Avis spontané
Noté 1 sur 5 étoiles

Yikes!

Just like all the other reviews, do not purchase the portable charger! The tip snapped off, an obviously common fault as it’s excluded in their warranty.

26 avril 2026
Avis spontané
Noté 1 sur 5 étoiles

Don’t waste your money

Don’t waste your money. Kids are very unimpressed and won’t use them now.
They tell me they expected more battery life… can only get one charge of the phone out of it, which is very disappointing and a lot less than other chargers we’ve had. I bought them as Xmas presents and wanted to support an Australian company, but…update Pulse have contacted me and said that the charging capacity is well within its range and that 30 days has passed so they cannot refund or return. I wasn’t after a refund OR return… I just want to warn other punters not to waste your money on a charger that can only charge ONCE before it needs to be recharged itself… so as I said in my first line… “don’t waste your money”

23 avril 2026
Avis spontané
Logo de Pulse Charge

Réponse de Pulse Charge

Hi Declan, thanks for your feedback.

We’re sorry to hear the chargers didn’t meet your expectations. The battery capacity and performance are clearly outlined on our product page, and for a wireless charger of this size, the output you’ve described is within the expected range.

Your order was placed on 31 December, and we do offer a 30-day return period to make sure customers have the opportunity to try the product and decide if it’s right for them. As this timeframe has now passed, we’re unable to offer a return or refund in this case.

We appreciate you choosing to support an Australian company and wish you all the best.

Noté 2 sur 5 étoiles

Disappointed

I have purchased quite a few different products
4 Venus chargers as gifts and one for myself. The tip snapped off mine within the first month, not covered under warranty
2 Appollos as gifts not aware of any issues
Lastly a 4 in 1 charger, the Apple tip snapped off within the first week
I have never had this issue with any other cord chargers even Kmart chargers
Very expensive for items that break so easily
Disappointing😟

3 novembre 2025
Avis spontané

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