The website link on trust pilot takes you to a casino called Vegas Hero not pulse gaming. The same thing happens when you click the website link for another casino here on trust pilot.
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Lisez les avis des autres
I have logged on to the website and frankly the signup process is hassle free, though I am not into online gaming too much but there are so many games in this website that one would feel spoilt for hi... Voir plus
L'entreprise a répondu
I have to admit, I was pretty cautious about the withdrawal process at first. I've had my fair share of experiences with online platforms that promise a lot but deliver very little when it's time to... Voir plus
L'entreprise a répondu
I've really enjoyed diving into the variety of games available here. From vibrant slots to engaging live dealer options, there's something for everyone. The only thing I wish is that some of the newer... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Looking for an online gaming experience that blends high-stakes excitement with rock-solid reliability? PulseGaming is where winning moments happen. From adrenaline-pumping slot machines and high-limit roulette tables to immersive live dealer blackjack and innovative crash games, PulseGaming delivers the thrill — without the guesswork. We partner with the most trusted, performance-driven casinos and sportsbooks worldwide to bring you verified platforms, generous bonuses, and lightning-fast payouts. Expect exclusive deals like free spins, cashback offers, and VIP programs designed for serious players who want real rewards. Built for players who demand speed, security, and service, PulseGaming’s platforms are mobile-optimised, fully licensed, and backed by support teams that know how to help — fast. Why Choose PulseGaming? ✔ Curated network of top-tier casinos and sportsbooks ✔ Big welcome bonuses, daily promos, and loyalty rewards ✔ Trusted operators with fair play and fast withdrawals ✔ Seamless mobile gaming for play anywhere, anytime ✔ Real reviews from real players, tested and approved Whether you’re chasing a jackpot, sharpening your strategy, or simply enjoying a night of premium entertainment, PulseGaming connects you to the platforms that perform — every time. Ready to play smarter and win bigger? Discover PulseGaming — where the pulse of the game meets the promise of real rewards.
Coordonnées de contact
Australie
- pulsegaming.uk
2,5
Bas
38 avis
A répondu à 95 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
The website link on trust pilot takes…
The website link on trust pilot takes you to a casino called Vegas Hero not pulse gaming. The same thing happens when you click the website link for another casino here on trust pilot.
25 avril 2026
Avis spontané
I couldn't use any of my usual trusted…
I couldn't use any of my usual trusted methods. I ended up having to deposit through some obscure third-party processor I'd never heard of. It felt really dodgy and insecure.
3 juillet 2025
Avis spontané
Réponse de PulseGaming
Hi Nate,
Thank you for taking the time to share your experience. I’m very sorry to hear that you felt uneasy with the available deposit options. Your trust and sense of security are incredibly important to us, and we never want our players to feel uncomfortable when making transactions.
While some regions may have limited availability of certain payment methods, every processor we work with is fully vetted and meets strict security and compliance standards. That said, I completely understand your concern, and I’ll make sure your feedback is passed along to our payments team as we continue to expand our range of more familiar, trusted options.
If you’d like, please reach out to us directly at [support email] so we can review your account and assist in finding the most secure and convenient deposit method available for you.
Thank you again for raising this—your feedback helps us improve.
Best regards,
Fiona
Head of Customer Satisfaction
Pulse Gaming
The sound on the slots is so annoying…
The sound on the slots is so annoying and repetitive I have to play with the sound off. Not exactly fun.
17 septembre 2025
Avis spontané
Réponse de PulseGaming
Hi Louie,
Thank you for taking the time to share your experience with us. I’m sorry to hear that you found the slot sound effects frustrating — we certainly don’t want any part of the experience to feel repetitive or take away from the fun.
While many players enjoy the immersive sound design, we completely understand that preferences vary. Most of our games do include volume controls or mute options so you can adjust the sound to your liking, but I’ll also be passing your feedback along to our product team. Suggestions like yours help us work with our providers to keep improving variety and player comfort.
We really appreciate your honest feedback, and I hope your next session feels much more enjoyable.
Kind regards,
Fiona
Head of Customer Satisfaction
Pulse Gaming
Their loyalty program is an insult
Their loyalty program is an insult. I played for weeks to get a thousand points and it was worth a single dollar. Cool, thanks.
16 septembre 2025
Avis spontané
Réponse de PulseGaming
Hello Elliott,
Thank you for taking the time to share your feedback. I’m very sorry to hear that you feel disappointed with our loyalty program. We never want our players to feel undervalued, and I understand how frustrating it must have been to put in weeks of play only to feel the rewards weren’t worthwhile.
Our loyalty system is designed to offer consistent benefits over time, but your comments make it clear that the value didn’t meet your expectations. I’ll make sure your feedback is shared with our rewards team, as we are always reviewing how to make our program more exciting and rewarding for our players.
If you’d like, our support team can also walk you through the different tiers and benefits of the program to help you get the most out of it.
Thank you again for your honest review — it helps us improve and provide a better experience going forward.
Best regards,
Fiona
Head of Customer Satisfaction
Pulse Gaming
The website is a mess of pop-ups and…
The website is a mess of pop-ups and banners. I can barely find the "log in" button, let alone the games.
6 septembre 2025
Avis spontané
Réponse de PulseGaming
Hi Leo,
Thank you for taking the time to share your feedback. I’m very sorry to hear that you’ve found our website difficult to navigate and cluttered with pop-ups and banners. That’s certainly not the smooth, user-friendly experience we want to provide.
Your comments are extremely valuable, and I’ve already passed them on to our design team so we can review how our site layout and visibility of key features—like the login button and game access—can be improved.
We really appreciate you bringing this to our attention, and we’ll use your feedback to make meaningful updates that create a clearer, more enjoyable experience for all our players.
Best regards,
Fiona
Head of Customer Satisfaction
Pulse Gaming
I got 20 "free" spins as a promotion
I got 20 "free" spins as a promotion. They resulted in a 0.00 win. Felt like a complete waste of time and a cheap trick to get me to log in.
16 juillet 2025
Avis spontané
Réponse de PulseGaming
Hi Richard,
Thank you for sharing your experience. I’m really sorry to hear that your promotional free spins didn’t result in any winnings and left you feeling disappointed. That’s certainly not the impression we want our promotions to give.
While outcomes are always determined by chance, I completely understand how discouraging it can feel when a bonus doesn’t deliver the excitement you were hoping for. I’ve shared your feedback with our promotions team so we can review how these offers are presented and look at ways to make them feel more rewarding in the future.
We truly appreciate your honesty, and I hope we’ll have the chance to provide you with a more enjoyable experience next time.
Best regards,
Fiona
Head of Customer Satisfaction
Pulse Gaming
The welcome bonus is split over three…
The welcome bonus is split over three deposits. By the time I made my third deposit, I was already on a losing streak and the bonus money vanished instantly. Felt like a trap.
15 juillet 2025
Avis spontané
Réponse de PulseGaming
Hi Alexandre,
Thank you for your feedback. I completely understand your frustration regarding the welcome bonus structure. Our intention is to provide added value across multiple deposits, but I can see how this can feel discouraging if luck isn’t on your side.
Your experience is important to us, and I’ll be sharing your comments with our team as we continuously look for ways to make bonuses more fair and enjoyable for all players.
Warm regards,
Fiona
Head of Customer Satisfaction
Pulse Gaming
Great variety for deposits
I love how many options there are for deposits here, especially being able to use crypto. It makes everything feel so modern, though I wish there were a few more traditional methods available.
5 septembre 2025
Avis spontané
Réponse de PulseGaming
Hi Neena,
Thank you for sharing your feedback! I’m glad to hear that you appreciate the flexibility of our deposit options, especially the crypto choices. We understand the value of having a variety of payment methods and will definitely take your suggestion about adding more traditional options into consideration.
It’s wonderful to know that our platform feels modern and convenient for you, and we look forward to continuing to provide a seamless experience!
Warm regards,
Fiona
Head of Customer Satisfaction
Pulse Gaming
They might have a license
They might have a license, but they act like total scammers. Withdrawals take weeks to process, it's a disgrace.
6 juin 2025
Avis spontané
Réponse de PulseGaming
Hi Gary,
I’m very sorry to hear about your experience with the withdrawal process. I completely understand how frustrating it is when funds take longer than expected to arrive. While we do operate under a valid license, we take every concern seriously and are committed to resolving issues promptly.
I’d like to look into your case personally to ensure it’s resolved as quickly as possible. Please reach out to our support team with your account details so we can assist you directly.
Warm regards,
Fiona
Head of Customer Satisfaction
Pulse Gaming
Unfair cashout limit
I won $500 but was told the max cashout is only $200. How is that in any way fair or right?
5 juillet 2025
Avis spontané
Réponse de PulseGaming
Hi Joyce,
Thank you for taking the time to share your feedback. I completely understand how frustrating it can be to win a significant amount and then encounter limits on cashouts. Our maximum withdrawal limits are in place to ensure secure and responsible gaming, but I know that doesn’t make it any less disappointing in the moment.
I’d really like to review your account personally and see if there’s any way we can assist you further. Could you please reach out to our support team at [support email/link] so we can look into this and provide a resolution?
We truly value your experience with Pulse Gaming and hope we can turn this around for you.
Warm regards,
Fiona
Head of Customer Satisfaction, Pulse Gaming
Cool deposit options available
I just started using this platform and I'm impressed with the variety of deposit methods. I opted for Apple Pay, which made it super easy and quick. I wish there were a few more options to choose from, but overall, I'm happy with how straightforward it is to fund my account.
7 septembre 2025
Avis spontané
Réponse de PulseGaming
Hi Athena,
Thank you for your feedback! I’m thrilled to hear that funding your account with Apple Pay was easy and quick. We always aim to provide a variety of options to suit different preferences, and your suggestion for more payment methods is noted.
We really appreciate you taking the time to share your experience and hope you continue to enjoy everything Pulse Gaming has to offer!
Warm regards,
Fiona
Head of Customer Satisfaction
Pulse Gaming
Lost my entire deposit in minutes
Lost my entire deposit in minutes. The games feel completely rigged. There's no chance of even a small win to keep you playing.
11 juillet 2025
Avis spontané
Réponse de PulseGaming
Hi Gregory,
Thank you for sharing your feedback. I’m really sorry to hear about your experience—it’s understandable to feel frustrated when results don’t go your way. I want to assure you that all our games are independently tested and certified for fairness, and the outcomes are completely random.
That said, I completely understand how it can feel discouraging to lose quickly. If you’d like, our support team can provide guidance on game rules, responsible play, and tips to help manage your bankroll for a more enjoyable experience. Please feel free to reach out at [support email/link].
We value your experience at Pulse Gaming and hope to make your next session more positive.
Warm regards,
Fiona
Head of Customer Satisfaction, Pulse Gaming
The verification process is a total…
The verification process is a total nightmare. I sent my passport, a utility bill, and a selfie, and it still wasn't enough. What more could they possibly need?
4 juin 2025
Avis spontané
Réponse de PulseGaming
Hi Betty,
Thank you for sharing your experience. I’m very sorry for the frustration caused by our verification process—it’s never our intention to make things difficult. Our KYC (Know Your Customer) checks are in place to protect both our players and the platform, but I completely understand how overwhelming it can feel when multiple documents are requested.
I’d like to personally look into your verification case and see exactly what’s needed to complete it so you can start enjoying your account fully. Please contact our support team at [support email/link] with your details, and we’ll make this process as smooth as possible.
We truly appreciate your patience and feedback, and we hope to turn this around for you.
Warm regards,
Fiona
Head of Customer Satisfaction, Pulse Gaming
Useless email support
There's no live chat, only email. I had to wait three days for a reply, and it was completely useless.
5 juillet 2025
Avis spontané
Réponse de PulseGaming
Hi Mia,
Thank you for your feedback. I’m very sorry for the delay and the frustration it caused—you’re right, timely support is crucial, and waiting three days is not the experience we aim to provide.
While we currently handle inquiries via email, we’re actively looking at ways to improve response times and provide more immediate support options in the future. In the meantime, I’d like to personally assist you with your issue. Please reach out to our support team at [support email/link] so we can resolve your concern as quickly as possible.
We truly appreciate your patience and your feedback—it helps us make Pulse Gaming better for all our players.
Warm regards,
Fiona
Head of Customer Satisfaction, Pulse Gaming
Their promotions look good on the…
Their promotions look good on the surface, but the hidden rules make them worthless. 50x wagering? No thanks, I'm not that stupid.
4 juillet 2025
Avis spontané
Réponse de PulseGaming
Hi Isla,
Thank you for sharing your feedback. I completely understand your frustration—bonus terms like high wagering requirements can feel discouraging if they aren’t fully clear from the start. Our promotions are designed to be fair and compliant, but I know the rules can sometimes feel restrictive.
I’d be happy to review the specific promotion you tried to use and clarify the terms so you know exactly what’s required. Please reach out to our support team at [support email/link] so we can assist you and make your experience with Pulse Gaming more enjoyable.
We value your feedback and hope to provide a better experience moving forward.
Warm regards,
Fiona
Head of Customer Satisfaction, Pulse Gaming
The mobile site is completely broken
The mobile site is completely broken. Buttons don't work, games freeze all the time. It's utterly unplayable.
3 juillet 2025
Avis spontané
Réponse de PulseGaming
Hi Brian,
Thank you for bringing this to our attention. I’m very sorry to hear about the issues you’ve experienced on our mobile site—it’s definitely not the experience we want for our players.
Our team is constantly working to optimize the mobile experience, and I’d like to help troubleshoot this with you directly. Could you please contact our support team at [support email/link] with details about your device and browser? This will help us identify the problem and get you back to smooth gameplay as quickly as possible.
We really appreciate your feedback and hope to make your next session seamless.
Warm regards,
Fiona
Head of Customer Satisfaction, Pulse Gaming
I deposited with my card
I deposited with my card, but they'll only let me withdraw to crypto. Why force such weird limits on how I can get my own money back?
2 août 2025
Avis spontané
Réponse de PulseGaming
Hi Maeva,
Thank you for sharing your concern. I completely understand how frustrating it can be to deposit with one method and have different withdrawal options. Our withdrawal policies, including crypto options, are designed to ensure security, compliance, and faster processing times for players, but I know it can feel restrictive.
I’d like to personally review your account and discuss the available withdrawal options so we can find the best solution for you. Please reach out to our support team at [support email/link], and we’ll do our best to assist you promptly.
We appreciate your feedback and hope to make your experience with Pulse Gaming smoother moving forward.
Warm regards,
Fiona
Head of Customer Satisfaction, Pulse Gaming
The app constantly logs me out
The app constantly logs me out, crashes mid-game, and sometimes shows the wrong balance. Lost a bet because it froze and placed it twice.
2 août 2025
Avis spontané
Réponse de PulseGaming
Hi Pamela,
Thank you for bringing this to our attention. I’m very sorry to hear about the issues you’ve experienced with the app—being logged out, crashes, and incorrect balances are certainly not the experience we want for our players.
Our team is working continuously to improve app stability and performance, and I’d like to help troubleshoot your situation directly. Could you please contact our support team at [support email/link] with your device and app version details? We’ll investigate the double bet and freezing issues to ensure you can enjoy smooth gameplay.
We truly appreciate your feedback and patience, and we hope to make your next session seamless.
Warm regards,
Fiona
Head of Customer Satisfaction, Pulse Gaming
The live dealer clearly made a mistake…
The live dealer clearly made a mistake and paid the wrong hand in blackjack. I had it on screen record. Sent it to support and they said the dealer's decision is final.
28 juillet 2025
Avis spontané
Réponse de PulseGaming
Hi Maria,
Thank you for taking the time to share your experience. I completely understand how frustrating it must be to feel an error affected your game outcome. Our live dealer games are designed to follow strict rules, and while dealer decisions are typically final to maintain fairness for all players, I understand how this situation feels unfair.
I’d like to review your case personally and ensure it’s properly logged with our live games team for assessment. Please reach out to our support team at [support email/link] with your recording and details so we can investigate thoroughly.
We truly value your feedback and patience, and we hope to restore your confidence in Pulse Gaming.
Warm regards,
Fiona
Head of Customer Satisfaction, Pulse Gaming
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