Purdie Worldwide Removals & Storage Ltd Avis 

222
TrustScore 5 sur 5

4,9

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Lisez les avis des autres

Noté 5 sur 5 étoiles

The service we received from Purdie Worldwide was excellent in every way. We had a flood in our house and our Insurers rang two days before the builders were due to start the work and said we needed t... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I was very happy with the removal from Purdie. The two men arrived spot on time and carried out the work in a courteous manner and were both pleasant and obliging in their duties. I would have no hesi... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

From initial enquiry to moving day everything was flawless. Craig and Adam turned up on time and treated our belongings as if they were their own. Everything was wrapped, even things I wouldn't have... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Turned up when they said they would. Were quick and efficient in loading, transporting and unloading items in new house.

L'entreprise a répondu

À propos de l'entreprise

  1. Déménageur

Écrit par l'entreprise

Purdie Worldwide (formerly Matt Purdie and Sons) are central Scotland's largest independent Removal and Storage Company. Offering Removal and Storage facilities to Domestic and Commercial customers throughout Glasgow, Edinburgh, Central Scotland, Nationwide and Worldwide. If our name sounds familiar it is probably because since 1960 we have been moving homes and businesses both large and small from one end of the UK to the other all with the quality of care, service and skill you would expect from a family run company. Your move is as important to us as it is to you which is why you can trust us to move your belongings from A to B without fuss knowing that your most precious possessions are in the care of experts. Contact us now to arrange a free no obligation quote, or why not download our new moving app? Download it for free from App or Play Store today!


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4,9

Excellent

TrustScore 5 sur 5

222 avis

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4,9

Tous les avis

(222)

81 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Perfect experience from Start to Finish

Perfect experience from start to finish. From the getting a quote which was not only well priced but also quick and easy to the big move day Purdie were amazing.
On the day the team arrived on time, then got everything loaded in record time. At the new house they had everything unloaded almost as quick. They took the time to make sure our items and boxes were safe and in the right rooms. They were friendly, polite and ever so good.
Really can't recommend them enough. 5/5 from us here.

3 octobre 2022
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Réponse de Purdie Worldwide Removals & Storage Ltd

Thanks for the excellent review Al! We pride ourselves on offering a fast and efficient removal service, and we're please to hear our teams were exactly that!

Noté 2 sur 5 étoiles

We had removers booked for 8am

We had removers booked for 8am. We were told that they would leave the depot at 8am so should have been with us by 8.20am at the latest. At 9am we had no removers and no phone call so I phoned the office to be told firstly that they should probably be on their way, then that there had been "a few accidents" and that they were running late. When I queried how late there was no specific time given - I was told that they ie the removers would call me when they were on their way. This was particularly unhelpful as I had an appointment booked to pick up my new keys and then didn't know whether I should go to that appointment or not. I was also told that "someone should have phoned" me - that would have been fantastic but sadly no-one did phone me. That includes the removers themselves who were meant to call me to say that they were on their way but in fact did not and just turned up at the house, at about 12.30pm so over 4 hours late.
When they did arrive there were several items of furniture which they then refused to move which also caused some disruption. I can only classify the remover men themselves as surly and unhelpful.
All in all a very disappointing experience. I chose Purdies because you have an excellent reputation locally which led me to ignore the cheaper quotes I received from other removers. I also note that the quotation that I have received for storage has the estimated number of containers in such small writing that it is very hard to see, leading me to miscalculate the cost of storage. I will be moving my items to cheaper accommodation elsewhere as soon as possible. I would not be tempted to use your services again.

10 octobre 2022
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Réponse de Purdie Worldwide Removals & Storage Ltd

Hi Barbara, thanks for taking the time to share review. I can only apologise and re-assure you that your situation was a one-off. Your move should have taken place in the morning, but due to one of our staff breaking their foot, we had to change your move to the afternoon. You should have been called and given an update, and we can only apologise for what should have been a straight forward phone call and move. We have now put processes in place to ensure this doesn't happen again and if there is anything further we can help with, please let us know.

Noté 5 sur 5 étoiles

Excellent and professional service.

Matt Purdie has had our furniture in storage for almost 8 years. We have been abroad and have now bought a place here. So finally got everything out of storage. Was a bit worried if everything would be ok, no need to worry, it was in such good condition it was as if it had been packed up the day before. Highly recommend Matt Purdie for all your storage needs. If we need storage again, we will certainly comes to Matt Purdie again.

26 octobre 2022
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Réponse de Purdie Worldwide Removals & Storage Ltd

Thanks Sandra! Glad we could help out with your long term storage needs.

Noté 5 sur 5 étoiles

Uplifting experience

I gave this review 5stars because the two men who came to uplift my furniture were polite and nothing was any bother to them. Furniture was covered with plastic sheets and handled with care.

4 octobre 2022
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Réponse de Purdie Worldwide Removals & Storage Ltd

Great review title, and thanks for the kind words, we aim to please!

Noté 5 sur 5 étoiles

Larbert removings

The removers turned up on time and were helpful and respectful given the stressful situation of moving house after 38 years in one house. There were no problems and the outline plan was adhered to. Delivery was just as smooth without any hitches.

23 septembre 2022
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Réponse de Purdie Worldwide Removals & Storage Ltd

Moving is never easy, so we're pleased to have helped reduce some of the stress, and thanks for the kind words!

Noté 5 sur 5 étoiles

Thank you for a wonderful service so…

Thank you for a wonderful service so far. Daniel and Gary were fantastic, not only with filling our storage, but great with advice, they put everything into storage, they worked like trojans, that was on a Tuesday the following Thursday week they came to move us into our temporary home, again putting our goods in without a bother. At the beginning I said so far, but that’s only because in a few months time we move into our new home and I know they will be just as great. Thank you Purdie, but most of thank you to your wonderful team.

17 octobre 2022
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Réponse de Purdie Worldwide Removals & Storage Ltd

Thanks for the kind words Michelle! We look forward to moving you into your new home in a few months!

Noté 5 sur 5 étoiles

Excellent.

Excellent. Packers and removers most helpful.

16 septembre 2022
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Réponse de Purdie Worldwide Removals & Storage Ltd

Thanks Morag! I'll be sure to pass on your thanks to the team!

Noté 5 sur 5 étoiles

Highly reccomend

Used Purdie on numerous occasions..There is no better removal company. Polite respectful and timely.

16 septembre 2022
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Réponse de Purdie Worldwide Removals & Storage Ltd

Your kind words are much appreciated. Thanks for taking the time to write a review!

Noté 5 sur 5 étoiles

Excellent service

Excellent service, delivered as purchased in an efficient and friendly manner.

19 septembre 2022
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Réponse de Purdie Worldwide Removals & Storage Ltd

Thanks for the 5 stars. Glad to hear our team are meeting expectations!

Noté 5 sur 5 étoiles

Everything was as expected

Everything was as expected. Professional helpful staff.

1 septembre 2022
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Réponse de Purdie Worldwide Removals & Storage Ltd

Thanks for the 5 stars Helen, it was a pleasure to move you!

Noté 5 sur 5 étoiles

A painless and faultless process!!!!

After making the massive decision to move house, we then had to choose which removal firm to move our contents to our new home. Fortunately, we remembered seeing Purdie Worldwide Removals near our new house.
After contacting them, having a zoom type call to ascertain the quantity of belongings being moved, Purdie took care of everything.
On the day, two gents in two vehicles turned up on the allocated time and proceeded to empty our house into their vehicles.
After the last box was removed from our old house, I was given a phone number of one of the removers and said they would see us at the new property at a predetermined time.
At the new property at the time arranged, the guys were there waiting. They promptly proceeded to place all our belongings into the rooms where they belonged.
They were careful with everything and in what felt like no time at all, they were done.
It was a painless and faultless process and I couldn't have asked for a better service.

9 septembre 2022
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Réponse de Purdie Worldwide Removals & Storage Ltd

Very pleased to hear your move was painless and faultless, it's exactly what we aim for! Thanks for taking the time to write your review and I'll be sure to pass on your thanks to the guys!

Noté 5 sur 5 étoiles

Very professional service

We found Purdie’s very professional from the quotation process through to our move. Everyone was really helpful. We had one man packing our fragile items and he did a great job. On the day, the men were quick and everything went smoothly. It was a long distance move so it was the next day before our things were delivered. They came earlier than expected and the job was done within a couple of hours. Purdie’s are a bit more expensive than many of their competitors but it was worth it to have such a good experience.

23 août 2022
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Réponse de Purdie Worldwide Removals & Storage Ltd

Hi Fiona, thanks for taking the time to write your review, we really do appreciate it! If it's one thing we pride ourselves with, it's our ability to making the moving experience as smooth as possible, so we're glad to hear of your positive experience!

Noté 3 sur 5 étoiles

Not overly impressed

My carpets had dirt on them in my new house - nothing out down to protect them. Left my mattress topper on the bedroom floor of my old house. Also felt that the move could be been done a lot quicker. The guys were polite but did seem to waste a lot of time

16 août 2022
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Réponse de Purdie Worldwide Removals & Storage Ltd

I'm sorry to hear this Heather. This is not the impression we'd like to leave our clients with, and I'll investigate these issues for you.

Noté 4 sur 5 étoiles

Excellent Removal Team - Poor Management Team

Would have given 5 stars as the men in the removal team were outstanding BUT the management neither acknowledged nor responded to a query we emailed to them twice! Great pity, as the staff doing the physical work were entirely reliable & professional …

25 août 2022
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Réponse de Purdie Worldwide Removals & Storage Ltd

Hi Anne, thanks for the 4 stars. We'll try harder to ensure all queries are responded to in a timely manner, but do accept our apologies for any inconvenience caused.

Noté 5 sur 5 étoiles

Brilliant service

The men were really helpful and efficient and reassuring. They made the packing and moving experience as un-stressful as possible.

25 juillet 2022
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Réponse de Purdie Worldwide Removals & Storage Ltd

Thanks for the 5 stars! We pride ourselves on ensuring every move is as stress free as possible!

Noté 5 sur 5 étoiles

super speedy friendly…

The guys were super speedy friendly professional and approachable

5 août 2022
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Réponse de Purdie Worldwide Removals & Storage Ltd

Thanks for the review Janice! It was a pleasure to move you, and thanks for the kind words.

Noté 5 sur 5 étoiles

I can honestly say that we couldn’t be…

I can honestly say that we couldn’t be happier with the service we received from the boys on moving day, the move went so smoothly from them arriving spot on time then the care they took loading our belongings and on arriving at our new home everything was put in the correct place just as we wanted, Would be happy to recommend Purdies very professional service from first contact to our eventual move ..simply well done

22 août 2022
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Réponse de Purdie Worldwide Removals & Storage Ltd

Thank you for your review Gordon, we really appreciate it! Thanks for the recommendation too!

Noté 5 sur 5 étoiles

Superb service

Superb service. A team of 3 helped us out and were very organised, polite and helpful. They knew exactly what they were doing and lifted everything expertly, even large items around tight corners, without any diffifulty. They were super fast too. Perfect.

6 août 2022
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Réponse de Purdie Worldwide Removals & Storage Ltd

Thanks Jill! We do pride ourselves on being one of the fastest in the business, so we're glad to hear we're living up to our name!

Noté 5 sur 5 étoiles

Great service from Purdie’s

Great service from Purdie’s. Our belongings were carefully packed, loaded and delivered to our new home. Cheerful, hard working individuals who worked well as a team. Would recommend highly.

5 août 2022
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Réponse de Purdie Worldwide Removals & Storage Ltd

Thanks for the recommendation Kirsten! Glad to hear our removal crews are cheerful and hard working, exactly what we want to hear! See you soon for your next move.

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