Cheshire Int. Removals Ltd Avis 473

TrustScore 4.5 sur 5

4,7

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Lisez les avis des autres

Noté 5 sur 5 étoiles

We’ve used Cheshire removals twice now, and their service is second to none. From initial contact with Paula right through to moving day, the care and attention made the whole process seamless. Thank... Voir plus

Noté 3 sur 5 étoiles

The booking process was very good, the two members of staff taking the bookings were very helpful. The price was more expensive than I hoped but I booked it anyway, which included a late key pol... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Nice, swift removal service with courteous staff. All arranged at short notice as well, which is something to be appreciated with the uncertainties that come with moving house. The team arrived prom... Voir plus

Noté 5 sur 5 étoiles

Absolutely faultless!! Our 3 lads came on time the day prior to our removal day and on the morning of the removal. Amazingly efficient, quiet and calm, making the whole moving experience easier. Becau... Voir plus

À propos de l'entreprise

  1. Déménageur
  2. Services de déménagement et de stockage
  3. Magasin d'articles d'emballage
  4. Service de déménagement de pianos
  5. Garde-meubles en libre-service
  6. Centre de stockage

Écrit par l'entreprise

Moving & Storage Specialists. Proud members of the British Association of Removers (B.A.R) and a Which? Trusted Trader. We are a local company with a renowned reputation for a friendly and professional service. For over 30 years. Our experienced staff have a careful approach to your removal requirements however large or small.


Coordonnées de contact

4,7

Excellent

TrustScore 4.5 sur 5

473 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 40 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

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Noté 3 sur 5 étoiles

Problems Encountered

The booking process was very good, the two members of staff taking the bookings were very helpful.
The price was more expensive than I hoped but I booked it anyway, which included a late key policy to cover us if there were any delays with getting the keys.
The removal guys turned up and worked very hard and got my contents loaded and off to the new house in good time.
We then encountered problems obtaining the keys as there was a problem at the bottom of the chain (no fault of mine or Cheshire Removals). As the afternoon went on, there was more frustration and the removal guys left with our furniture, clothes, toiletries and medication without saying goodbye!
The office called me to say they would have to bring it back the next day but there will be a charge.
I received an invoice of £830 to bring my things back the next day, which I had no choice to pay. When I asked about the policy we had paid for to cover any additional charges due to late access to keys (which this clearly was) I was told this delay wasn't covered!
So it proved to be a very expensive and frustrating experience.

16 avril 2026
Avis spontané
Logo de Cheshire Int. Removals Ltd

Réponse de Cheshire Int. Removals Ltd

Good Morning Kevin,
I would like to Thank You for your detailed and more importantly, honest review of our services.
As you have stated, your journey through the booking phase and the move itself were pleasant, with our staff being helpful and hardworking.
I just want to outline the issue that did arise, so that it is clear for you and all to read.
Our contracted hours of work are between 7:30am to 4:30pm. We quote and book removals based on achieving and completing the desired removal works within this timeframe (Distance moves may require additional days).
When we have a delay in the completion of the house transaction, this holts our move-plan through no fault of ours or the customers, it impacts our finish time or prevents delivery that day.
However, the staff are still working their shift and once the time reaches 4:30pm, and we don't have any access to the new home, we are forced to return the vehicle back to our secure warehouse for redelivery the next available day.
Please note, this can be an operational nightmare if we are fully booked the next day, as we have a vehicle full which should be working another removal.
None of this helps us, you as the customer or 'our' service although this issue is completely out of our control.
We would strongly suggest that you request the additional re-delivery fee to be covered by the party that prevented the completion of your home on the scheduled moving day.

The British Association of Removers are calling for the professionalisation agenda being applied to estate agents and conveyancers to be extended to the removals industry.
"A requirement for keys to be released by 1pm on moving day, reducing disruption for families and operatives alike."
It is a government issue that our industry is actively lobbying to MP's.
Kind Regards
Cheshire Removals

Noté 5 sur 5 étoiles

We’ve used Cheshire removals twice now

We’ve used Cheshire removals twice now, and their service is second to none. From initial contact with Paula right through to moving day, the care and attention made the whole process seamless. Thanks to the guys that worked so hard through the day, we were amazed at your energy and enthusiasm!
Kerrie and Martin, Woodford

8 mai 2026
Avis spontané
Noté 5 sur 5 étoiles

5 Star service throughout

When my Father needed to move into a care home at short notice we required his flat to be cleared and all his belongings put into storage, Cheshire Removals were absolutely amazing and got everything organised, packed and removed within a few days!!! Arranging access and finally removal of the remaining items from storage and delivery to a relative couldn't have been made easier. 5 Star service throughout :-)

23 mars 2026
Avis spontané

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Noté 5 sur 5 étoiles

Easy Move

Nice, swift removal service with courteous staff. All arranged at short notice as well, which is something to be appreciated with the uncertainties that come with moving house.
The team arrived promptly on moving day and got to work straight away completing the move very efficiently. We will keep Cheshire Removals in mind for our next house move!

24 mars 2026
Avis spontané
Noté 5 sur 5 étoiles

Smooth and stress free

I booked last minute, and nothing was too much trouble and the move was smooth and stress free from first speaking to them. Quote came quickly. I booked dismantling and rebuilding the beds on the morning of the move. All items taken to the rooms I wanted.

16 mars 2026
Avis spontané
Noté 5 sur 5 étoiles

A great team from Cheshire Removals

A great team of Dave, Austin and Tom. Arrived at the arranged time and had us aĺ packed up and ready to go before lunchtime. We had a bit of a wait for keys and then everything was taken off the van and taken to the correct rooms that we had allocated. A real professional team indeed. Pleasant, smiling and they kept reassuring us that all was well and everything was handled with great care.

6 mars 2026
Avis spontané
Noté 5 sur 5 étoiles

Great bunch of people

Great bunch of people. Were quick and efficient.
Reception staff are on the ball too. So all in all a great experience.

13 mars 2026
Avis spontané
Noté 5 sur 5 étoiles

Stress free removal

It was a stress free experience due to the incredible removal personnel, Dave and Tom. Would recommend this company because they were both professional and helpful.

23 février 2026
Avis spontané
Noté 4 sur 5 étoiles

Had to arrange house move with 5 days…

Had to arrange house move with 5 days notice and this company stepped up to the plate. The guys who came to us were absolutely brilliant.
However, as keys were released late, the system in place meant that the lads are instructed to leave at 4pm. If our stuff couldn't be moved into new property by that time, it would have to be taken into storage and then redelivered at a later date and considerable cost. We felt very stressed on top of normal moving, although in fairness, we were advised of this rule before signing up for service. You just hope that it will never come to that or there is a normal plan in place, should this happen but there isn't. It was all out of our control due to legal system and lettings agents. Thought we would end up on the street for the weekend; us and our elderly Collie! BUT NO! The lads agreed to stay and work late to help us as we are both elderly and poorly. God Bless them! It could have been very different without their kindness.For that reason, 4 stars given

20 février 2026
Avis spontané
Noté 5 sur 5 étoiles

Firsclass service from Kevin and the…

First class service from Kevin and the team moved us into a first floor apartment with no problems,handled all our property with the utmost care and attention wouldn’t hesitate to use Cheshire removals again

27 février 2026
Avis spontané
Noté 5 sur 5 étoiles

The van and men arrived on time and…

The van and men arrived on time and worked really hard to load our furniture with care.
Everything arrived at our new house on time and was delivered very efficiently and carefully - thank you.

9 février 2026
Avis spontané
Noté 5 sur 5 étoiles

Very polite

Very polite . Good communication
Respectful of your property.
Right from the begining they helped to make your move as smooth as possible.
I would definitely recommend Cheshire removals.
Removed all the empty removal boxes

6 février 2026
Avis spontané
Noté 5 sur 5 étoiles

Great service and hardworking crew

Janet and Paula were very helpful and understanding about our stress levels before the move.
On the day, the lads showed up right on time and put in hours of graft to make the move as quick and painless as possible.
They were a good laugh as well. Cracked on and we were in before we knew it.

25 février 2026
Avis spontané
Noté 5 sur 5 étoiles

We recently used this moving company to…

We recently used this moving company to pack and move us from our old house into our new four-storey Victorian property, and I can honestly say they were outstanding from start to finish.

The team arrived on time, were calm, professional, and extremely respectful of both properties and our belongings. Their packing was meticulous — everything was carefully wrapped, labelled, and handled with obvious experience and care. Nothing felt rushed or careless.

What impressed me most was how they handled the challenges at the new house. Parking is awkward and access isn’t straightforward, and with four floors to navigate, it would have been easy for the process to become stressful or chaotic. Instead, they approached it methodically and positively. They worked incredibly hard, remained courteous throughout, and never once made the logistical difficulties feel like a problem.

They also showed great judgement in placing items in the correct rooms, which made unpacking far easier than expected.

Moving house is inherently stressful, but their professionalism, attitude, and work ethic made the entire experience smooth and reassuring.

I would recommend them without hesitation. A first-class service.

20 février 2026
Avis spontané

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