Frequently, when I am off WiFi, my phone will show 4 bars in a 5G network yet I get the message that I am offline. I called to ask if this was due to not having priority access to AT&T’s towers. I w... Voir plus
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Lisez les avis des autres
The staff from sales to technicians were patient, friendly and knowledgeable. Our only issue with Pure Talk is the service area is significantly lower than what we had with Verizon. We us only get 2... Voir plus
Two or three times a month, my phone service is almost non-existent...no matter where I am at. At least once a month, my 5G and even 4G wireless service is sub-par...also no matter where I'm at. Rev... Voir plus
Excellent service, excellent customer service which is an awesome help,since so many companies use overseas "gate keepers" with a script they can't deviate from and supervisors that never call back. C... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
At PureTalk, we believe that you shouldn't have to compromise on your wireless service or your values. We are a proud, veteran-led American company dedicated to providing premium wireless service on the same nationwide 5G network as one of the big guys, but at a fraction of the cost. Our mission is to put people before profits, delivering honest, transparent, and affordable mobile solutions without any hidden fees, contracts, or overage charges. We understand how important it is to stay connected to your family, friends, and business. What truly sets us apart isn't just our reliable nationwide coverage; it's our unwavering commitment to exceptional customer care. When you call us, you are guaranteed to speak with a highly trained, 100% US-based customer service team who genuinely wants to help you. We pride ourselves on creating a hassle-free experience that values your time and your hard-earned money, ensuring you always feel supported and appreciated as part of our family. Whether you need a basic plan for essential communication or a robust data package for streaming and working on the go, we have you covered. Best of all, we offer a range of flexible options to fit any budget, including plans starting at $24.99/mo. By choosing us, you are supporting a company that champions family, community, and the American spirit. We are dedicated to providing smart solutions and real savings for hardworking people. Switch today and experience the difference of a provider that puts you first. PureTalk, a wireless company that actually stands for something.
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First of all
First of all, it was nice talking to a real person signing up. Extremely helpful. Secondly, I like the idea of not supporting an organization that doesn’t support abortion support groups. Third, we have had no problems since switching from Verizon who gave us terrible coverage as time went on.
US service is great, no so in Canada
In the US, service has been great. Here on my vacation to Canada, I have no service unless connected to WiFi. I switched to PureTalk this year because I thought I would have service during my annual vacation in Canada.
Julie was terrific
Julie was terrific. She was very patient and methodical in finding and solving my problems.
I worked with Devon of customer service…
I worked with Devon of customer service to get a new phone and she provided outstanding service. Overall since switching to Puretalk everything has worked out great even in out in rural Idaho.
When my credit card expired great customer service
When my credit card expired, I needed to get a hold of pure talk to change the credit card I was using for billing purposes are United States based customer service rep immediately helped me, and in a confidential manner allowed me to change the credit card. I really appreciated it.
Time stamp on voice mail calls is not…
Time stamp on voice mail calls is not linked to my time zone. Have called about it twice.
The great value and one on one customer…
The great value and one on one customer service! These are just 2 of the many reasons I switched to Puretalk.
Great support team
I like that the support team all seem to be from America. We had some difficulty switching over initially, but the tech support and other team members were able to help us. Our service has been great at a reasonable price.
PureTalk may be cheaper than some of…
PureTalk may be cheaper than some of the larger cellular providers, but unfortunately, you get what you pay for. The service has been very unreliable. The signal is never consistent—even in areas where I would expect decent coverage—and the data speeds are often painfully slow.
Saving money on a phone bill sounds great, but not when you can’t depend on your phone to have a reliable signal or usable data when you need it. I would rather pay a little more each month for dependable service than constantly deal with inconsistent coverage and slow internet.
Based on my experience, I cannot recommend PureTalk if reliable cellular service and data are important to you.
We are getting less internet than we…
We are getting less internet than we did with Verizon.
Great Customer Service
Called Customer Service and talked with Phillip. I had called because I wasn't receiving text messages and needed him to check my text bucket. Sure enough it was at zero and he immediately replenished my bucket. He then checked to see if he could lessen the amount of political texts I receive on my Samsung Galaxy phone. Believe he went beyond to help me.
Your team is fabulous
Your team is fabulous
Very informative and helpful
Your team member MISSY WAS A GREAT HELP !!!
Zero problems with PureTalk
Zip, Zero, Nada, No problems at all with PureTalk! I had AT&T and paid $10 or more for the same plan I have with PureTalk. The service with PureTalk is outstanding! I recommend PureTalk to everyone.
Friendly service and great price.
Reliable service and professional employees
My questions were answered today
by a knowledgeable person and I was very satisfied with their attitude and professionalism. My experience over the past 12 years has been great and the cost is one of (if not) the best on the industry.
Good coverage and help when you need it.
I have had some spotty coverage and it…
I have had some spotty coverage and it seems to buffer more than when I was with Verizon. I don’t know what 5+ signal but I see that sometimes. I’m still hopeful it will get better or not continue to get slower.
Quick and easy switchover from Verizon
Quick and easy switchover from Verizon. The customer service guy, Todd I believe, was great to deal with and got everything done very fast.
Service coverage actually seems better than what I had with Verizon.
Pricing is great.
Been recommending Pure Talk to everyone.
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