PureTalk Avis 

1 884
TrustScore 4 sur 5

4,2

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Lisez les avis des autres

Noté 1 sur 5 étoiles

Frequently, when I am off WiFi, my phone will show 4 bars in a 5G network yet I get the message that I am offline. I called to ask if this was due to not having priority access to AT&T’s towers. I w... Voir plus

Noté 5 sur 5 étoiles

The staff from sales to technicians were patient, friendly and knowledgeable. Our only issue with Pure Talk is the service area is significantly lower than what we had with Verizon. We us only get 2... Voir plus

Noté 4 sur 5 étoiles

Two or three times a month, my phone service is almost non-existent...no matter where I am at. At least once a month, my 5G and even 4G wireless service is sub-par...also no matter where I'm at. Rev... Voir plus

Noté 5 sur 5 étoiles

Excellent service, excellent customer service which is an awesome help,since so many companies use overseas "gate keepers" with a script they can't deviate from and supervisors that never call back. C... Voir plus

À propos de l'entreprise

  1. Entreprise de télécommunications

Écrit par l'entreprise

At PureTalk, we believe that you shouldn't have to compromise on your wireless service or your values. We are a proud, veteran-led American company dedicated to providing premium wireless service on the same nationwide 5G network as one of the big guys, but at a fraction of the cost. Our mission is to put people before profits, delivering honest, transparent, and affordable mobile solutions without any hidden fees, contracts, or overage charges. We understand how important it is to stay connected to your family, friends, and business. What truly sets us apart isn't just our reliable nationwide coverage; it's our unwavering commitment to exceptional customer care. When you call us, you are guaranteed to speak with a highly trained, 100% US-based customer service team who genuinely wants to help you. We pride ourselves on creating a hassle-free experience that values your time and your hard-earned money, ensuring you always feel supported and appreciated as part of our family. Whether you need a basic plan for essential communication or a robust data package for streaming and working on the go, we have you covered. Best of all, we offer a range of flexible options to fit any budget, including plans starting at $24.99/mo. By choosing us, you are supporting a company that champions family, community, and the American spirit. We are dedicated to providing smart solutions and real savings for hardworking people. Switch today and experience the difference of a provider that puts you first. PureTalk, a wireless company that actually stands for something.


Coordonnées de contact

4,2

Bien

TrustScore 4 sur 5

2 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

N'a pas répondu aux avis négatifs

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4,2

Tous les avis

(1 884)

573 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

I like their mission. Easy to work with.

You don't have to wait very long to talk to a person.
I was able to get a refund immediately when I had an auto charge that I didn't authorize. U.S.-based customer service, which makes jobs in my country. I also learned that they have a charity arm for veterans.
Very good price. Very good service. Buying new equipment has inexpensive monthly fees.

27 juillet 2026
Avis spontané
Noté 5 sur 5 étoiles

feed back

great no issues reasonable price no brakes in service friendly service for half price and helps vets

27 juillet 2026
Avis spontané
Noté 5 sur 5 étoiles

Customer Service - Live person instantly

Every time I had to call customer service to port my devices from a previous carrier to Pure Talk, I got in touch with a live person who knew what thewy were doing within 30 seconds. That is excellent! I never "dread" calling the service team.

2 juillet 2026
Avis spontané
Noté 1 sur 5 étoiles

I brought my cell phone and it’s a…

I brought my cell phone and it’s a iPhone 16 I needed a phone number it needed to be in recovery they gave me a number but not the area code I wanted but took it for a trusted number for recovery about a week or so I asked for a Samsung phone for the homeless veterans they sent me one an said when it comes put the sim in phone and call to activate it I did I said don’t touch the iPhone in recovery well what ya think they zapped both phones will the same number like the number for the Samsung it was zapped into the iPhone too this phone got kicked out of recovery I had to wait till Samsung phone was activated when it came up to work I called them back I said why did you do that the same number on both phones she acted weird then she said I will send you a sim for the iPhone where does it go she tried to say then she said oh that a eSIM I said why did you kick it out of recovery she said call Monday recover the number I did I said you have my number she said no it went to some one else the trusted number in recovery my phone was compermised had so much with the phones the one I had when got the number it went back and had to get anther one gave me 200.00 for the one then paid another at 400.00 from that time on was just hell ment miles to apple my opinion she did not have the smarts to do the job she was out to do I say sick

25 août 2025
Avis spontané
Noté 5 sur 5 étoiles

Dead zone gone!!!

Very helpful. Very easy to transfer to this carrier. Phone seemed to have a new lease on life! Amazing walked around d all the dead spots on a conversation and no hesitation or dead zone with Pure Talk! ☆☆☆☆☆

20 juillet 2026
Avis spontané
Noté 2 sur 5 étoiles

I have Verizon before this

I have Verizon before this. This is the second time that I've come back to you guys. I drop more calls since you switched to AT&T Towers. I might have to go back to the gun hating Verizon Wireless because I need my phone I work on the road. I drop more calls than I have ever it's unbelievable people can't get a hold of me they can't talk to me phone is constantly cutting out. I do not like that supposedly you guys did do the AT&T Towers. Well they suck if this doesn't change I am going to have to go back to Verizon you guys need to figure something out

19 juillet 2026
Avis spontané
Noté 2 sur 5 étoiles

The lack of AT&T towers in my area

The lack of AT&T towers in my area, I tend to drop calls and texts won’t send when off wireless, Chloe has much of the same problems, worse carrier in substance to T-mobile, less expensive yes, I got what I paid for

19 juillet 2026
Avis spontané
Noté 4 sur 5 étoiles

I have in general a good experience…

I have in general a good experience with literal. My only issue is my data speed is slower than when I had Verizon. I also have areas where my wife-who still has Verizon- is able to have connection but I am dead. 90 plus percent happy with portal and I am saving money!

14 juillet 2026
Avis spontané

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