PureTalk Avis 

Allison was sooooo wonderful.... very patient and did a great job facilitating between 3 folks. She was great!!!!! Also the price is terrific and your hours of service are awesome! I have recommended PureTalk to a ton of folks! just sayin...... you rock!

My coverage is not what your maps show. My phone barely / intermittently works at my home. It's not that good anywhere. I don't care for the way the interface on my phone is set up.

I was told years ago when I was a salesman…”you’re as good as your last sale”. With that said, PureTalk is as good as my last experience.
I receive an email Saturday saying PT had difficulty getting paid that day… and warned that Sunday at 8:00 pm both my wife’s and my phones will be SHUT OFF…
Then Sunday morning during church I receive a text warning me about the impending “cut-off”! So Sunday afternoon, I get online banking, charge “successful”, I call credit card… charge “approved”! Now I call PT… she says, “I show it paid sir, probably just a glitch” … “why then am I getting “final chance” warnings, how about a thank you, sorry we sent rude “pay up” message?” Of course she said, “I’ll bring it up at our next meeting…” sure you will. I have NEVER called for service after the first day…which was 5+/- years ago. “Veteran owned” now means about as much as Xxx treme Pick-Up trucks or X-treem Razors 15 years ago.
I buy PureTalk because of their politics, conservative views/values, however, I will NOT tolerate, poor service or rudeness from anyone. Step carefully PT.

Helpful and knowledgeable agent who knew all that I needed to resolve my problem. Can't ask for better support!

So far, PureTalk is delivering reliable services; call clarity, no drops, customer service availability. About a month in to your service I ran into a not so "friendly" CS rep, but I discussed it with the supervisor. All resolved. I am just grateful you have CS available to help.
I am glad I have this opportunity to provide you with some other issues that I think need work. 1. Voice mail improvements; dial ins is like having a voice mail machine at home, this system is out of date. Visual voice mail would be useful. Having to listen to all the numbers being read off is inconvenient in terms of time. 2. Provide your customers at time of joining puretalk with written instructions or email on your systems, so customers can understand and set up their new systems on their phones, I had to call CS after 30 days to find out about voice mail, shouldn't have to do that. 3. Provide an improved method of notifying they have voice mail; sometimes I don't even know that I have had a voice message. The notification only flashes very quickly and I don't stare at my phone all the time, maybe a text message would improve communication. I cannot believe that creating these improvements would increase costs to your customers significantly. If nothing else, it may retain them and they would have no problem paying a bit more for them for the convenience as long as we don't have to pay the same prices that big companies charge like Verizon. When you make the improvements, also please provide your customers with an email on what services have improved and how to manage them and what to look for. This type of communication is what will set you apart and provide you with more of the Market share from Verizon and others. thank you

We are mostly satisfied with the service. We have difficulty with some calls connecting. Some experience a delay and some drop. We have been happy wth your customer service team.

I had the best service from a wonderful employee named Shekinah who helped me every step of the way with moving my mobile service from T-Mobile to Pure Talk Wireless.

Got the steal of a lifetime for $15 a month for the first three months.

I am thankful to have such great service from the believing community

Customer service was good. Cell service seems good so far. It seems as though the internet is slightly slower than it should be.

Seamless conversion from AT&T. Absolutely no change in service or performance.

Disappointed no senior discounts, but still saving $75 / month!

My experience is always great as it was this too!
Pure Talk is a Great American Company!
💪🏻😊👍🏻

I switched over from Verizon and I was scared that the service wasn't going to be the same, but its GREAT!!
So glad I switched and my payment is half of what I was paying Verizon.
Thank you so much and also because your a conservative company made my decision easy!!

In the last 3 months with Pure Talk, I have driven over 6,000 miles. From home base in Nebraska to Chicago Illinois and back, and again same trip, and 2 trips to Oklahoma City and back. Never once did I lose signal! Great coverage added to my military discount and anybody would be mistaken to not try Pure Talk. Keep up the great work!

The service ce I am receiving via Pure Talk is at least as good as with my previous service but at much less than half the cost. Thank you

Heard about Pure Talk on the Jesse Kelly show. Almost couldn’t believe what he was saying about them but was having major issues with Verizon so I took the plunge. As stated: 1) switching was super easy. 2) customer service was beyond helpful. 3) Auto pay makes the super low bill easy to forget about. 4) my cell bill didn’t get cut in half it is a 3rd of what I was paying. 5) Pure Talk uses the same cell towers but somehow, someway I have a signal in an area (2bars) that I had zero coverage in before. 6) had issues with my voicemail at first ( not a Pure Talk thing, it was a Verizon hold over) but customer service transferred me to a super smart lady who walked me through fixing all my phones. She stayed on the line till I fixed all my phones and even checked several other things pro actively. Long story short, it’s been 6 months of cell phone bliss. Thank you Pure Talk!

Phillip show genuine concern about my issue. I am pleased with his patiences and extra mile he took to help me. Excellent customer service. Phillip did not rush me off the phone nor did he show any annoyance toward me. I was treated with the highest respect and I am glad I have service with Pure Talk I highly recommend to anyone to seek their services.

All is well. Very happy with the plan, cost and no hassle. Thank you!

Pure talk is a great plan as long as you stay in the US. If you travel out of country and use your phone for calls and data, the saving you’ve made during the year go back to Puretalk in international roaming and long distance charges. Adds up very quickly and is very disappointing.

The service is fine....no problems generally. But I don't have a voice mailbox. Is this something I have to put up with or is there a solution.

Switched from Verizon to PureTalk to save money. Went from ~$70/line to ~$30/line....a no brainer. Now I see Verizon is advertising a $30/line plan. HAHA.
I also like PureTalk's customer service reps because they speak understandable english.