Frequently, when I am off WiFi, my phone will show 4 bars in a 5G network yet I get the message that I am offline. I called to ask if this was due to not having priority access to AT&T’s towers. I w... Voir plus
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Lisez les avis des autres
The staff from sales to technicians were patient, friendly and knowledgeable. Our only issue with Pure Talk is the service area is significantly lower than what we had with Verizon. We us only get 2... Voir plus
Two or three times a month, my phone service is almost non-existent...no matter where I am at. At least once a month, my 5G and even 4G wireless service is sub-par...also no matter where I'm at. Rev... Voir plus
Excellent service, excellent customer service which is an awesome help,since so many companies use overseas "gate keepers" with a script they can't deviate from and supervisors that never call back. C... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
At PureTalk, we believe that you shouldn't have to compromise on your wireless service or your values. We are a proud, veteran-led American company dedicated to providing premium wireless service on the same nationwide 5G network as one of the big guys, but at a fraction of the cost. Our mission is to put people before profits, delivering honest, transparent, and affordable mobile solutions without any hidden fees, contracts, or overage charges. We understand how important it is to stay connected to your family, friends, and business. What truly sets us apart isn't just our reliable nationwide coverage; it's our unwavering commitment to exceptional customer care. When you call us, you are guaranteed to speak with a highly trained, 100% US-based customer service team who genuinely wants to help you. We pride ourselves on creating a hassle-free experience that values your time and your hard-earned money, ensuring you always feel supported and appreciated as part of our family. Whether you need a basic plan for essential communication or a robust data package for streaming and working on the go, we have you covered. Best of all, we offer a range of flexible options to fit any budget, including plans starting at $24.99/mo. By choosing us, you are supporting a company that champions family, community, and the American spirit. We are dedicated to providing smart solutions and real savings for hardworking people. Switch today and experience the difference of a provider that puts you first. PureTalk, a wireless company that actually stands for something.
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Fantastic service and friendly people…
Fantastic service and friendly people that speak English clearly
Can’t beat the price
PureTalk
I’ve been with PureTalk for at least two years. The service is consistently reliable and the customer service is always great.
Excellent Customer Service!
Excellent customer service if they don't have the answer they will make sure you are taken care of with the appropriate technical support from your particular phone company ie Samsung Apple etc. I have never gone away with out an answer. Always friendly and helpful staff at Pure Talk
Always fluent English speaking customer service.
Great customer service that are friendly and knowledgeable. I've referred many to Pure Talk because the mobile service is as good as any company I've had, but with the assurance that our money isn't going to fund radical left agendas.
We were with Verizon
We were with Verizon. After 20 years and being treated like cattle and denied a senior discount or any concession and being over charged for a shared 2G plan we made the switch. Wish we did it sooner! What great company, affordable plans with awesome customer service who actually like us. This is how it should be! Highly recommend you make the switch!
Guadalupe made my experience a 5 star
Guadalupe made my experience a 5 star. Excellent customer service. She knew exactly what I needed and knew how to get me there. Very patient, professional and kind…it helped me a lot❣️
Great Service ...
Fair pricing, respect for veterans, no games, very good phone coverage.
Great pricing.
I am overwhelmingly happy with my…
I am overwhelmingly happy with my change from AT&T to PureTalk. I got my mom on it as well and we are very happy. Thank you very much for amazing service.
The customer service has been FANTASTIC
The customer service has been fantastic, and the service is great.
Very satisfied with the exception of…
Very satisfied with the exception of how difficult it was to switch over from my old provider ( Xfinity ) to Pure Talk.
The live help with someone over the phone and here in America made it so much easier to deal with and understand. Thank you for that !
I love having puretalk as my phone…
I love having puretalk as my phone provider. Never any problems with coverage. When I had the occasion to call customer service I got a very polite English speaking agent. problem solved .
What Pure Talk is doing well is that our transition from our other cell phone carrier has been seamless. We are getting the same coverage at a lower cost. Our experience has been all good.
What Pure Talk is doing well is that they have provided reliable cell phone service at a reasonable price. We have had no problems with our service. Thank You!
I talked to Julie at puretalk she was…
I talked to Julie at puretalk she was kind understanding and so professional I needed to use a friends debit card as mine was lost it didn't faze her she helped me out in record time I had my phone back on
Easy to switch carriers
Easy to switch carriers. Price is a lot cheaper than Verizon. The coverage isn’t as good in my area as Verizon.
Workers are Kindhearted
Workers are polite, kind hearted, and understanding.
I'm thrilled with PureTalk!!!
I'm thrilled with PureTalk because I have excellent service; customer support is great and I love that it was started by our Veteran Heroes!! Also, of course, I'm only paying less than half of the money I paid to AT&T!!!
So far all is well
So far all is well, I was not aware that calling Canada was restricted on my plan, but it works out fine for me.
I have not experience any problems with Pure Talk and is keeps me in my budget now that I am almost 80 years old
You get what you pay for
You get what you pay for, if you’re not on WiFi service lags badly
It was so easy to transfer from another…
It was so easy to transfer from another provider and the associate was so polite and helpful. I could understand her
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