Purr & Mutt Avis 

Very easy to deal with, and clear website. Only thing was my order was lost, but after contacting them on an update, they fastracked it and was delivered within a few days.

Really pleased with our picture! Nicely presented and packaged.

Having ordered 3 of these with my cats 1-2 years ago I was excited to buy one for a friend who loved them. But was disappointed as it seems to be auto generated now so didn’t have her cats distinct face pattern. It looked more like a realistic drawing unlike mine which are actual photos. Wouldn’t use again for this reason

This is my second purchase and again… amazing!! Such a unique and amusing way to showcase my wonderful fur babies.
Strongly recommend
Thanks again !

Very easy and enjoyable experience

It’s difficult to communicate with the team as all orders are done by AI. I’d like to put my dog’s name on the photo but it couldn’t be done.
Also the quality of the paper is poor & it looks like the images are generated by AI (I can do it myself with AI at home). The price is too expensive with the quality like that!

I bought the digital photo but same issue like last time order. The photo does not fit on the screen of my phone.

I did order 4 times with this company, but the quality is decreased.

Very very disappointed!

Really happy with both portraits of our boys. We had regular updates on the order and they were received in exactly 7 days from order.

Really confused by the negative reviews… Have ordered three times from Purr & Mutt and honestly everything has been perfect!
The quality is fantastic and the delivery time was really prompt, genuinely faultless!

Great product arrived in good time and kept informed throughout the whole process.

I ordered a portrait back in February. After the package arriving late and going to the incorrect address it finally came. Only to be printed in landscape with half of the dogs head cut off. The ‘preview’ I received for approval was in portrait. I’ve had no response so far, but an extremely frustrating experience to give a gift to someone.

Everything was perfect ! They really took care of showing up the final result and delivery was fast. The quality of the product it’s very good !

Second time ordering. Both times fantastic drawings and fantastic service.

Picture turned out great, Showed up exactly as advertised. Would recommend, and will be buying again

Absolutely love this picture of my cat. Will take pride of place

Really amazing customer service and love the prints of our dogs.

I ordered 2 portraits for my wife’s birthday, thinking that over 2 weeks would be enough. After a few days, received an email to upload another photo, which was done. Nothing heard so I chased and confirmed that it was becoming urgent. Received an email that preview would not be available until almost 2 weeks after additional photos sent. I chased again to say that urgent and to cancel if couldn’t complete within their own time frames. No explanation received but they decided to cancel and refund 2 days before the item was needed.
Went somewhere else and experience has been completely different, preview was within 2 days and order despatched within 4.
Avoid Purr and Mutt, if you have any need for the items by a certain date.

Lovely picture, good service. Would definitely recommend.

Nice portrait but misleading information on the website,hidden cost to make changes, lack of communication and terrible customer service.

Amazingly completed and realistic. Thank you!