For the 1st time in ages I've received my delivery on the nominated date. Think the chosen courier was the reason. So hope it goes back to being this way again. The best complete supplement out there.... Voir plus
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Been a customer of the product since 2017 and have seen the website and payment mechanism change quite a lot. Our last order was via the website using our iPad and a normal browser. The performanc... Voir plus
L'entreprise a répondu
My ferret loves Purrform. Lots of variety in flavours and treats and always good availability. I had one order where an incorrect item was sent, and getting this replaced was really easy. Customer se... Voir plus
L'entreprise a répondu
My two Maine Coons were fed Purrform by Breeders. I have continued this and they are now 3 years. Their is favorite is Rabbit. Company is very reliable as somebody who picks hers up from Purrform I... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Informations provenant de diverses sources externes
We believe that the benefits of a natural complete Raw cat food meat and bone diet far outweighs those associated with cooked and dry food. It is now widely accepted by many animal and veterinary professionals around the world that a raw food diet can have many health benefits over processed food. Your cat is able to digest and utilise the ingredients in raw food as this replicates what it would eat in the wild.
Coordonnées de contact
PO Box 604, WD5 5BP, Abbots Langley, Royaume-Uni
- 0800 909 8099
- enquiry@purrform.co.uk
- purrform.co.uk
4,6
Excellent
334 avis
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Good quality food delivered quickly…
Good quality food delivered quickly exactly as ordered
28 février 2026
Avis spontané
Réponse de Purrform
Hi Marla, Thank you so much for your 5-star review!
We’re delighted to hear that you’re happy with the quality of the food and that your order arrived quickly and exactly as expected. Providing reliable service alongside high-quality nutrition is very important to us, so your feedback truly means a lot.
Thank you again for taking the time to share your experience — it’s greatly appreciated. Kind Regards The Purrform Team
Top quality raw cat food
Top quality raw cat food, my bengal has IBS and this food is the best thing to manage her delicate digestive system. She's also the silkiest cat I have ever touched, I credit her Purrform diet for this. I have tried other raw brands and Purrform provides complete raw meals that feel the best quality and stay fresh for the longest time. This is my 6th year as a customer.
2 mars 2026
Avis spontané
Réponse de Purrform
We’re absolutely delighted to hear that Purrform has made such a positive difference for your Bengal, especially in helping to manage her IBS. Supporting cats with delicate digestive systems is something we care deeply about, so it means the world to know our meals are helping her thrive.
And the silkiest coat ever? We love to hear it! A healthy, glossy coat is often a wonderful sign that a cat is flourishing on a biologically appropriate diet.
It’s also incredibly special to know you’ve been with us for six years. Your loyalty and trust in Purrform truly mean everything to our team. Thank you for choosing us to support your cat’s health year after year.
Excellent Products & Service
Excellent quality raw cat food & my cats love the rabbit & ground bone variety, there’s never any waste. I like the choice option of tubs & pouches.
I also buy the complementary chicken & heart tub as a treat which is also a bit hit with my cats.
Website is easy to navigate & create an order, always quick turnaround from order placement to delivery.
26 février 2026
Avis spontané
Réponse de Purrform
Thank you so much for taking the time to share your feedback!
We’re delighted to hear that your cats are loving the rabbit & ground bone variety — and that there’s never any waste!
We’re pleased that you’ve found our website easy to navigate with a quick turnaround from order to delivery. Providing both quality products and a smooth ordering experience is exactly what we aim for.
Thanks again for your support — it means a lot to us and to our team! 🐾
I tell everyone I know with cats about…
I tell everyone I know with cats about Purrform. It’s completely resolved my cat’s digestive problems. She was so miserable, and had diarrhoea and was vomiting after most meals. I started her on Purrform and within two days she was feeling much better and now she’s absolutely fine. That was five years ago!
26 février 2026
Avis spontané
Réponse de Purrform
Thank you so much for sharing this wonderful feedback! We’re absolutely delighted to hear that Purrform has made such a positive difference to your cat’s health and wellbeing. It means the world to us that she’s been happy and thriving for five years — and that you’ve been recommending us to other cat parents too.
5 paws out of 5!
My cats absolutely adore Purrform raw food! They have been eating Purrform since they were kittens and they lick their chops after they've finished their bowls.
I love Purrforms complete ranges especially the pouches. My boys coats are shiny and healthy, and they are full of energy.
The delivery and customer service is also phenomenal - happy mom and happy cats!
Definitely the best raw food for cats!
10 février 2026
Avis spontané
Réponse de Purrform
Thank you so much for this wonderful review!
We’re absolutely delighted to hear that your boys have been enjoying Purrform since they were kittens and are still licking their bowls clean — that’s the best compliment we could ask for! 🐾
It’s fantastic to know you’re seeing shiny coats, great energy levels, and thriving health. That’s exactly what we aim for with our complete ranges and pouches.
We’re also so pleased that you’ve had a positive experience with our delivery and customer service team — your kind words truly mean a lot to us.
Happy cats and a happy cat mum make our day! Thank you for being part of the Purrform family. 💛
Happy cat mum
Have used Purform for several yesrs now and have always had excellent service.
The packaging is robust and the kittens love the boxes to play in once they are empty.
Pleased with the quick delivery times too.
But most importantly the cats/kittens love Purform .
24 février 2026
Avis spontané
Réponse de Purrform
Hi Tracey,
Thank you so much for your lovely 5-star review and for being a loyal customer over the years — it truly means a lot to us.
We’re delighted to hear that you’re happy with the service, delivery times, and packaging (it’s always a bonus when the boxes become kitten entertainment too!). Most importantly, we’re thrilled that your cats and kittens are loving PurrForm — that’s exactly why we do what we do.
Thank you again for your continued support. Give the kittens a little fuss from us!
Warm regards,
The PurrForm Team 🐾
I’ve got three cats eating purrform…
I’ve got three cats eating purrform frozen minced rabbit and ox heart for the last about 3 years.
My cats have great fur and are super fit and healthy. They have lots of energy.
High quality raw meat. What our lovely carnivores should always be eating.
21 février 2026
Avis spontané
Réponse de Purrform
Thank you so much for sharing your experience — and for trusting us for the past three years!
We’re thrilled to hear your three cats are thriving on our cat food. Knowing they have glossy coats, plenty of energy, and are feeling super fit and healthy is exactly what we hope for every cat we feed.
Providing high-quality raw meat that supports our natural carnivores is at the heart of everything we do, so your feedback truly means a lot to our team.
Thank you again for your continued support — please give your lovely trio a fuss from us! 🐾
I have used Purrform for over two years…
I have used Purrform for over two years and have never had any issues. My Maine coon loves the Farmed Rabbit with Ground bone and Ox heart .Very good service and value for money . The trial pack is really good to sample the different flavours
20 février 2026
Avis spontané
Réponse de Purrform
Thank you so much for your lovely review and for being with Purrform for over two years!
We’re delighted your Maine Coon loves the Farmed Rabbit with Ground Bone and Ox Heart, and that you’ve found our service and value consistent. It’s great to hear the trial pack helped you explore the different flavours too.
We really appreciate your support! 🐾
Excellent product
Excellent product. Our cat is healthy and fit on his Purrform diet. He has had this since he was 10 weeks old and is now 11.
Delivery is prompt and everything is well packaged. Cannot fault them at all.
14 février 2026
Avis spontané
Réponse de Purrform
Thank you for your lovely feedback! We’re so pleased to hear your cat has thrived on Purrform from 10 weeks old right through to 11 years — that’s wonderful to hear.
It’s great to know you’re happy with our prompt delivery and packaging too. We truly appreciate your support and kind words!
Excellent quality and my cats love it 😻
I’ve been using Purrform for 3 & half years and my cats love it! The quality of the meat is superb - delivery always quick and it’s always well packed and frozen on arrival. Since using PF my cat’s fur is so shiny & their teeth pearly white. Another benefit is, because there is no wastage, their poo doesn’t smell & is tiny & hard. 😁
9 février 2026
Avis spontané
Réponse de Purrform
Thank you so much for your amazing review! 😻
We’re absolutely delighted to hear that you’ve been using Purrform for 3½ years — that kind of loyalty means the world to us. It’s wonderful to know your cats are thriving, with shiny coats, pearly white teeth, and all the other benefits that come from a high-quality raw diet.
We also really appreciate your comments about our delivery and packaging — we work hard to make sure everything arrives frozen and in perfect condition.
Thank you again for your continued support and for taking the time to share your experience. Give your gorgeous cats a little fuss from all of us at Purrform! 🐾
15 years of feeding Purrform
I’ve been feeding Purrform to my cats for around 15 years. Always top quality food and every scrap is eaten. My cats thrive on it, are healthy and their poops are virtually odourless. I had a friend visit me for the first time recently & she remarked how she couldn’t tell I had cats as my house didn’t have that cat smell. It’s because Purrform is quality food with no fillers.
3 février 2026
Avis spontané
Réponse de Purrform
Thank you so much, Helen, for such a wonderful review and for trusting Purrform for over 15 years — that really means the world to us. We’re delighted to hear how well your cats are thriving and that every meal is enjoyed (and that the litter tray benefits too!). It’s especially lovely to hear your friend noticed the difference — quality food really does speak for itself. Thank you again for your continued support and for taking the time to share your experience 🐾
My cats love your food
My cats love your food, all rabbit flavours, Venison & Quail are their favorite.
You know when it's feed time they are shouting, climbing over their plates to get at their food.
Since I started giving them Purrform Raw food their coats are so silkey & shiney, & best of all they are more content/healthy with a better diet.
I would recommrnd Purrform even though it is abit more expensive the quality is 100% pure meat & bone.
If I was a cat I would buy it for myself 😽😽
4 février 2026
Avis spontané
Réponse de Purrform
Thank you so much for this wonderful review 😻 We absolutely love hearing how excited your cats get at mealtimes — that’s exactly what we hope for!
We’re thrilled to know they’re enjoying the rabbit flavours, with Venison & Quail as firm favourites, and that you’ve noticed such a difference in their coats, health, and overall contentment. That silky shine is always a great sign 💚
We really appreciate you recognising the quality of our food and the care that goes into using 100% pure meat and bone. Your recommendation means the world to us — and we agree, if we were cats, we’d be buying it too! 😽
Thanks again for your support and for choosing Purrform for your furry family.
Fair price
Fair price, palatable and make's feeding my fussy cat cooked meat easy I just wish they would change the rapeseed oil to an animal fat as it makes me nervous to use it long term
4 février 2026
Avis spontané
Réponse de Purrform
Hi Dawn,
Thank you so much for your 4-star review — we really appreciate you taking the time to share your feedback. 😊
We’re glad to hear our meals make feeding your fussy cat easier and that you feel the price is fair.
We appreciate your feedback about the rapeseed oil and will pass it on to our team for review.
Thanks again for your support — we truly appreciate it! 🐾
Speedy dispatch and delivery
Speedy dispatch and delivery. Well packaged. I find the price works out expensive for me with 10 cats as 1 scoop to 100g of meat when one preps 1.5 kg a day is a lot. Then delivery on top. Shame that there is not an option to buy in bigger quantities ie a big tub or a discount for buying in bulk. Or even free delivery for larger orders. On this occasion I made use of a Christmas 10% off which helped a lot. That's my only gripe as I have confidence in the product. It is a little low in choline and as with must completers, low in omega but easy to rectify. However that does add to the cost. No completer is ever going to be completely purfect though. My fussy cats had no issues switching to this product.
28 janvier 2026
Avis spontané
Réponse de Purrform
Thank you so much for taking the time to leave such a detailed and thoughtful review. We’re really pleased to hear you were happy with the speedy delivery, packaging, and—most importantly—that your fussy cats transitioned so well to the product 🐾
We completely understand your concerns around cost, especially when feeding a large feline family like yours. Your feedback about bulk buying options, discounts for larger quantities, and free delivery thresholds is genuinely valuable and has been passed on for consideration. We know multi-cat households have very different needs, and this kind of insight really helps us shape future options.
You’re also absolutely right that no completer can be entirely “purrrfect,” and we appreciate your balanced comments on choline and omega levels. As you noted, these can be adjusted depending on individual needs, but we understand that does add to overall costs.
We’re glad the Christmas discount helped on this occasion, and we truly appreciate your confidence in the product despite the pricing challenges. Thank you again for your honesty and support—it means a lot to us.
Looked at Purrform for my cats
Looked at Purrform for my cats. Picked the trial pack at £17.79 and added to my basket to try. I was to be charged £11.60 DPD for postage. This is expensive, and a put off for any new customer . I already buy dog food from a reputable trust pilot reviewed company which comes frozen to my freezer , justifying 12 pouches cat food for £29 when £11.60 of that is postage is pricey so I’ve removed the item from my basket and decided too expensive and I don’t scrape the budget on my pets health
27 janvier 2026
Avis spontané
Réponse de Purrform
Thank you for taking the time to share your feedback — we completely understand why the delivery cost on a smaller, trial-sized order can feel off-putting, especially for new customers.
As our food is raw and frozen, all orders must be sent on a next-day frozen delivery service. To ensure it arrives safely frozen, we use well-insulated packaging and ice sheets, which unfortunately adds to the cost. This same specialist packaging is required regardless of the size of the order.
All parcels are delivered via DPD, and the delivery charge is passed on directly and transparently to our customers. DPD charge a flat rate for parcels up to 20kg, which means the delivery cost is the same for a trial pack as it is for a much larger order. Because of this, trial packs can appear less cost-effective compared to larger orders — something we appreciate can be frustrating.
If you’d like to avoid the delivery charge, you can use the store locator on our website to see if there is a local stockist near you:
https://www.purrform.co.uk/stockists
Alternatively, customers living near St Albans are welcome to collect directly from us by selecting factory pick up at checkout:
Unit 7, North Orbital Commercial Park, St Albans, Hertfordshire, AL1 1XB.
We really appreciate your honest feedback, as it helps us understand how these costs are perceived. If you have any further questions or would like guidance on choosing the most cost-effective option, please don’t hesitate to get in touch — we’re always happy to help.
We love Purrform raw cat food
We love Purrform raw cat food, been feeding it now for 10 years to kittens from 4 weeks old at weaning right up to 17 years of age, our oldest cat, it’s simply the best cat food on the market so fresh and delicious you could almost eat it yourself thank you all at Purrform for providing my kittens and cats with the best raw cat food love you guys love Julie @ Summerspride Bengals
21 janvier 2026
Avis spontané
Réponse de Purrform
Thank you so much, Julie, for such a wonderful and heartfelt review. It truly means the world to us to know that Purrform has been trusted by you and your beautiful Bengals for over 10 years, from tiny kittens at weaning right through to senior cats. Your kind words about the quality, freshness, and care we put into our food are exactly why we do what we do. We’re incredibly grateful for your continued support and love — thank you for being part of the Purrform family. 💜🐾
I don't know what I would do without…
I don't know what I would do without this company. The difference it has made to my cats health and wellbeing is enormous. I am very happy with the service, the range of products and the quality of the ingredients, plus its specifically tailored for cats so I know they are getting what they need. Good treat options too for keeping their teeth clean, no more stinky breath, much appreciated!
19 janvier 2026
Avis spontané
Réponse de Purrform
Thank you so much for taking the time to share such a thoughtful review. We’re truly delighted to hear how much of a positive difference our products have made to your cats’ health and wellbeing. Knowing that you feel confident in the quality of our ingredients and that our cat-specific formulations are meeting their needs means a great deal to us. We’re also glad to hear the treats are helping keep their teeth clean and breath fresh. It’s wonderful to know our products are supporting your cats in feeling their very best.
Happier cat. No more IBD symptoms.
My 18 year old cat has suffered with IBD for many years. He reacted to chicken, beef, fish and any other meat I tried. Purrform offered rabbit as a novel protein, raw, with nothing else added. Result - no more bloody diarrhoea and a happier cat.
14 janvier 2026
Avis spontané
Réponse de Purrform
Thank you so much for sharing your experience. We’re truly delighted to hear that the rabbit recipe has made such a positive difference for your 18-year-old cat 🐾
Managing IBD can be incredibly challenging, especially when so many proteins trigger reactions, so it’s wonderful to know that our rabbit formula as a novel, single-protein raw food has helped resolve his symptoms and improve his quality of life. Hearing that there’s no more bloody diarrhoea and that he’s a happier cat means a great deal to us.
Thank you for trusting Purrform and for taking the time to leave such a thoughtful review. We wish you and your cat continued health and happiness.
My MC gives 5 Paws Up
My Maine coon loves this stuff and particularly loves the rabbit versions as its all he will eat. I have been using purrform for many years my previous cat before him loved raw food as well. I have only positive things to say about this compnay. Customer service is great and you can choose delivery date and if a problem occurs they sort it out quickly. i love that its human grade meat and free from the nasty stuff.
13 janvier 2026
Avis spontané
Réponse de Purrform
Thank you so much for taking the time to leave such a lovely review. We’re thrilled to hear that your Maine Coon enjoys our food so much — especially the rabbit, it’s always a favourite with picky eaters! It means a lot to us that you’ve trusted Purrform for many years and for both of your cats. We’re also really pleased to hear your positive feedback about our customer service and delivery options. Knowing that our human-grade, natural ingredients make a difference for your cat truly makes what we do worthwhile. Thank you again for your continued support 🐾
Your customers are real people
We have been customers personally for quite some time. I have had issues with their customer service on a number of occasions.
Before Christmas (having been caught out before with the “final delivery” date, I ordered in plenty of time. Left the parcel sealed in a walk in freezer. Opened the parcel to discover that the entire order of kitten weaner was wrong.
Obviously I knew I would get no response over Christmas. I emailed anyway. I had to drive two hours in each direction to buy some from elsewhere.
I also ordered more for the first delivery available in January.
It cost me an awful lot more than it should.
I haven’t had an apology. I have had no offer of compensation. I haven’t even had a courtesy phone call. Just an abrupt email saying “picker error!”
I have sent the product back. If I didn’t have a sick cat with FIP that will only eat this, I would find another company. The product is nice. The customer service is not in line with the product. Sadly.
5 janvier 2026
Avis spontané
Réponse de Purrform
Thank you for taking the time to share your experience with us.
We’re very sorry for the incorrect order and the inconvenience this caused, particularly over the Christmas period. We would also like to acknowledge that we did apologise in our original response to you — however, it’s clear that this did not come across in the way it should have, and for that we are truly sorry.
We fully understand how frustrating and stressful this situation must have been. While the error itself was quickly resolved once brought to our attention, we recognise that our communication lacked the empathy, reassurance, and follow-up you rightly expected.
We’re pleased that you value the quality of our food, but we agree that our customer service should always reflect the same standard.
Thank you again for your honest feedback, and we wish you and your cat all the very best.
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