Suppose to give a Zero rating , but mandatory its showing the 5 Stars and should select the at least 1. very poor customer support, no response and zero update. i am waiting more than two months fo... Voir plus
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Lisez les avis des autres
I paid an amount of AED 350 to initiate the process of degree verification and it is been more than 45 days. The application shows degree verification completed but I am not able to download the cer... Voir plus
After complying to their request, They seem to have closed my application for degree recognition. but I didn't even receive an e-mail status update about this matter. Just suddenly its closed. And for... Voir plus
It took almost 50 days, i appreciate them as they had re-opened my account after the deadline as the university results were received. It was bit of a hassle , am happy that i had obtained the certifi... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
QB LLC is an industry-leading Background Screening and Verification Service Provider to Government and Semi-Government entities in the Middle East.
Coordonnées de contact
Emirats Arabes Unis.
- quadrabay.com
1,7
Mauvais
283 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 75 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
Comment cette entreprise utilise Trustpilot
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QuadraBay is a scam.
QuadraBay is a scam.
They are very responsive until payment is made—after that, everything stops. I submitted an original, verified degree from a well-known university only to obtain a Letter of Recognition. Even after 5+ months, and despite providing an official university verification letter for MOE UAE, they failed to complete the task.
The degree is genuine, equivalency was already issued, yet QuadraBay proved incompetent and misleading. Screenshots attached for awareness.
Avoid this company.
18 octobre 2025
Avis spontané
Réponse de QB LLC
Hi,
Thank you for bringing your concerns to our attention. At QuadraBay, we take customer feedback seriously and strive to address every issue promptly and effectively.
We have requested information through TrustPilot. This will allow us to access your case details privately and securely and follow up with you directly. Once you receive the email, please share your Full Name, Case Reference Number and Contact Number.
Please rest assured that our team is committed to resolving any issues you may have encountered, and we appreciate your cooperation in providing us with the necessary information to assist you better.
Best regards,
The QuadraBay Team
They are very reQuadraBay is a scam and Fraud. ONLINE SCAMMERSsponsive until payment…
QuadraBay is a scam and Fraud. ONLINE SCAMMERS
They are very responsive until payment is made—after that, everything stops. I submitted an original, verified degree from a well-known university only to obtain a Letter of Recognition. Even after 5+ months, and despite providing an official university verification letter for MOE UAE, they failed to complete the task.
The degree is genuine, equivalency was already issued, yet QuadraBay proved incompetent and misleading. Screenshots attached for awareness.
Avoid this company.
18 septembre 2025
Avis spontané
Réponse de QB LLC
Hi,
Thank you for bringing your concerns to our attention. At QuadraBay, we take customer feedback seriously and strive to address every issue promptly and effectively.
We have requested information through TrustPilot. This will allow us to access your case details privately and securely and follow up with you directly. Once you receive the email, please share your Full Name, Case Reference Number and Contact Number.
Please rest assured that our team is committed to resolving any issues you may have encountered, and we appreciate your cooperation in providing us with the necessary information to assist you better.
Best regards,
The QuadraBay Team
the worst verification company
Worst verification company I have ever dealt with. After submitting my documents to Quadrabay, I personally contacted the university and they responded immediately. I reached the “report preparing” stage within 3 days from the university side, yet the Quadrabay team has taken 13 days and counting just to prepare the report—and it is still not finished. Every time I contact customer service to ask about the delay, the only response I get is “we usually take at least a month.” This is unacceptable, especially when the university itself was fast and cooperative. Extremely poor service and no sense of urgency.
28 décembre 2025
Avis spontané
Réponse de QB LLC
Hi,
Thank you for bringing your concerns to our attention. At QuadraBay, we take customer feedback seriously and strive to address every issue promptly and effectively.
We have requested information through TrustPilot. This will allow us to access your case details privately and securely and follow up with you directly. Once you receive the email, please share your Full Name, Case Reference Number and Contact Number.
Please rest assured that our team is committed to resolving any issues you may have encountered, and we appreciate your cooperation in providing us with the necessary information to assist you better.
Best regards,
The QuadraBay Team
UAE Degree Equivalency Experience with QuadraBay
Many people may be in the same situation as I was. When I applied, it was clearly mentioned that degree verification would be completed within one month. Based on this, I applied and waited, but there was no progress.
After sending multiple emails, I was informed that university verification had not yet been completed. I personally contacted the university controller, but the process still did not move forward. I continued to receive email responses, but without clear progress.
After reading Google reviews, I became worried that I might have applied at the wrong place. On 6 November 2025, I received an email confirming that my degree had been verified. However, the internal report was still pending. I was repeatedly informed that they were waiting for a clear report and later the AQRR report from the ministry. During this period, the expected completion date was changed 3–4 times, which added to the stress.
Thank you for successfully completing my UAE degree equivalency process. I truly appreciate your efforts, and receiving the final equivalency is an important milestone for my professional journey in the UAE.
My main suggestion is that QuadraBay should clearly mention the maximum possible processing time, rather than only an estimated one month, so applicants can manage expectations and avoid unnecessary anxiety.
5 janvier 2026
Avis spontané
Réponse de QB LLC
Hi,
Thank you for bringing your concerns to our attention. At QuadraBay, we take customer feedback seriously and strive to address every issue promptly and effectively.
We have requested information through TrustPilot. This will allow us to access your case details privately and securely and follow up with you directly. Once you receive the email, please share your Full Name, Case Reference Number and Contact Number.
Please rest assured that our team is committed to resolving any issues you may have encountered, and we appreciate your cooperation in providing us with the necessary information to assist you better.
Best regards,
The QuadraBay Team
I am highly disappointed as I paid 700…
I am highly disappointed as I paid 700 AED for verification 2 months back and they keep asking me for the backside of my certificate and no acknowledgement whatsoever. I regret using this service. Please go for any other means available as my issue is still unresolved .
30 décembre 2025
Avis spontané
Réponse de QB LLC
Hi,
Thank you for bringing your concerns to our attention. At QuadraBay, we take customer feedback seriously and strive to address every issue promptly and effectively.
We have requested information through TrustPilot. This will allow us to access your case details privately and securely and follow up with you directly. Once you receive the email, please share your Full Name, Case Reference Number and Contact Number.
Please rest assured that our team is committed to resolving any issues you may have encountered, and we appreciate your cooperation in providing us with the necessary information to assist you better.
Best regards,
The QuadraBay Team
Worst service ever
Worst service ever. I paied twice then at end had to do the job by myself. Think twice before trusting them, and get your documents verified through any other company
1 octobre 2025
Avis spontané
Réponse de QB LLC
Hi,
Thank you for bringing your concerns to our attention. At QuadraBay, we take customer feedback seriously and strive to address every issue promptly and effectively.
We have requested information through TrustPilot. This will allow us to access your case details privately and securely and follow up with you directly. Once you receive the email, please share your Full Name, Case Reference Number and Contact Number.
Please rest assured that our team is committed to resolving any issues you may have encountered, and we appreciate your cooperation in providing us with the necessary information to assist you better.
Best regards,
The QuadraBay Team
be careful of this company
be careful of this company , I applied for application 6 months ago and when i follow up after 2 months they said i didnt pay that why my application on hold even that i paid from day 1 , after sending them back the receipt they start telling there is problem in my university and when i ask them to send me any reference to follow up with mu uni they didnt give me anything and when i ask my uni to check if there is any application from this qudrabay they said nothing there so I ask to cancel my application and make refund and they reject
11 décembre 2025
Avis spontané
Réponse de QB LLC
Hi,
Thank you for bringing your concerns to our attention. At QuadraBay, we take customer feedback seriously and strive to address every issue promptly and effectively.
We have requested information through TrustPilot. This will allow us to access your case details privately and securely and follow up with you directly. Once you receive the email, please share your Full Name, Case Reference Number and Contact Number.
Please rest assured that our team is committed to resolving any issues you may have encountered, and we appreciate your cooperation in providing us with the necessary information to assist you better.
Best regards,
The QuadraBay Team
Worst company no response have been…
Worst company no response have been following up for so long with them
29 novembre 2025
Avis spontané
Réponse de QB LLC
Hi,
Thank you for bringing your concerns to our attention. At QuadraBay, we take customer feedback seriously and strive to address every issue promptly and effectively.
We have requested information through TrustPilot. This will allow us to access your case details privately and securely and follow up with you directly. Once you receive the email, please share your Full Name, Case Reference Number and Contact Number.
Please rest assured that our team is committed to resolving any issues you may have encountered, and we appreciate your cooperation in providing us with the necessary information to assist you better.
Best regards,
The QuadraBay Team
I had applied through them for…
I had applied through them for equivalence degree. They informed that documentation are with my institution and when I cross verified about it. Institution told they have received nothing. Also over email now I am receiving not many response from them. I am think how to get refund or complaint in Uae about this company. Seems they are scam.
27 novembre 2025
Avis spontané
Réponse de QB LLC
Hi,
Thank you for bringing your concerns to our attention. At QuadraBay, we take customer feedback seriously and strive to address every issue promptly and effectively.
We have requested information through TrustPilot. This will allow us to access your case details privately and securely and follow up with you directly. Once you receive the email, please share your Full Name, Case Reference Number and Contact Number.
Please rest assured that our team is committed to resolving any issues you may have encountered, and we appreciate your cooperation in providing us with the necessary information to assist you better.
Best regards,
The QuadraBay Team
I engaged Quadrabay Verification…
I engaged Quadrabay Verification Services LLC on August 25, 2025, to verify my academic qualification. Despite providing all required documentation multiple times, the process dragged on for nearly three months with zero transparency, repeated delays, and no accountability.
On November 21, after weeks of frustration, I finally received a call from Quadrabay at 7:00 PM. Instead of resolving the issue, the representative made an ignorant and insulting suggestion that I was the cause of the delays—an absolutely unacceptable and unprofessional response.
I requested a full refund during that call, which was initially declined. Later that evening (8:10 PM), I received an email confirming that my refund had been processed.
This experience reflects a serious lack of competence, customer care, and integrity. I have now formally cancelled my service and escalated the matter to the relevant authorities.
Avoid this company at all costs if you value professionalism and timely service.
21 novembre 2025
Avis spontané
Réponse de QB LLC
Hi,
Thank you for bringing your concerns to our attention. At QuadraBay, we take customer feedback seriously and strive to address every issue promptly and effectively.
We have requested information through TrustPilot. This will allow us to access your case details privately and securely and follow up with you directly. Once you receive the email, please share your Full Name, Case Reference Number and Contact Number.
Please rest assured that our team is committed to resolving any issues you may have encountered, and we appreciate your cooperation in providing us with the necessary information to assist you better.
Best regards,
The QuadraBay Team
Do not deal with them
The worst company I have ever dealt with. I am trying to obtain a certificate of equivalence for my educational certificate through this company.
At this point, my application has been pending for six months (since June), and they refuse to give me any kind of timeline. The staff are completely unprofessional and irresponsible. I'm not sure that working with Dataflow will be any better, but you can try — it can't be worse than Quadrabay.
17 novembre 2025
Avis spontané
Réponse de QB LLC
Hi,
Thank you for bringing your concerns to our attention. At QuadraBay, we take customer feedback seriously and strive to address every issue promptly and effectively.
We have requested information through TrustPilot. This will allow us to access your case details privately and securely and follow up with you directly. Once you receive the email, please share your Full Name, Case Reference Number and Contact Number.
Please rest assured that our team is committed to resolving any issues you may have encountered, and we appreciate your cooperation in providing us with the necessary information to assist you better.
Best regards,
The QuadraBay Team
world worst customer care service,even…
worst customer care service,even if you send multiple e-mails , they never look into that. To reach to get connected their representative via customer care officer you have to wait on phone minimum an hour in the queue
9 novembre 2025
Avis spontané
Réponse de QB LLC
Hi,
Thank you for bringing your concerns to our attention. At QuadraBay, we take customer feedback seriously and strive to address every issue promptly and effectively.
We have requested information through TrustPilot. This will allow us to access your case details privately and securely and follow up with you directly. Once you receive the email, please share your Full Name, Case Reference Number and Contact Number.
Please rest assured that our team is committed to resolving any issues you may have encountered, and we appreciate your cooperation in providing us with the necessary information to assist you better.
Best regards,
The QuadraBay Team
I want to visit your office in dubai…
I want to visit your office in dubai can you send a adress
5 novembre 2025
Avis spontané
Réponse de QB LLC
Hi,
Thank you for bringing your concerns to our attention. At QuadraBay, we take customer feedback seriously and strive to address every issue promptly and effectively.
We have requested information through TrustPilot. This will allow us to access your case details privately and securely and follow up with you directly. Once you receive the email, please share your Full Name, Case Reference Number and Contact Number.
Please rest assured that our team is committed to resolving any issues you may have encountered, and we appreciate your cooperation in providing us with the necessary information to assist you better.
Best regards,
The QuadraBay Team
Zero customer service
Have sent two mails and tried reaching you
, calls automatically disconnect and mails no reply
MOHRE should review your services levels and commitment which is never on time
5 novembre 2025
Avis spontané
Réponse de QB LLC
Hi,
Thank you for bringing your concerns to our attention. At QuadraBay, we take customer feedback seriously and strive to address every issue promptly and effectively.
We have requested information through TrustPilot. This will allow us to access your case details privately and securely and follow up with you directly. Once you receive the email, please share your Full Name, Case Reference Number and Contact Number.
Please rest assured that our team is committed to resolving any issues you may have encountered, and we appreciate your cooperation in providing us with the necessary information to assist you better.
Best regards,
The QuadraBay Team
Refund Request
Thank you for your response. The refund request has been resolved and closed satisfactorily
15 octobre 2025
Avis spontané
Réponse de QB LLC
Hi,
Thank you for bringing your concerns to our attention. At QuadraBay, we take customer feedback seriously and strive to address every issue promptly and effectively.
We have requested information through TrustPilot. This will allow us to access your case details privately and securely and follow up with you directly. Once you receive the email, please share your Full Name, Case Reference Number and Contact Number.
Please rest assured that our team is committed to resolving any issues you may have encountered, and we appreciate your cooperation in providing us with the necessary information to assist you better.
Best regards,
The QuadraBay Team
how to raise complain quabray
I have been facing an unacceptable delay in my degree equivalency process for over two months. Despite sending hundreds of emails and messages, I only receive the same automated computer-generated responses that every customer gets — with no real action or update from the Quadrabay team.
I personally contacted my university, and they clearly confirmed that they have not received any email or verification request from Quadrabay regarding my degree. I have shared all the evidence with their team, yet they continue to waste my time and money.
Quadrabay appears to be operating irresponsibly, misleading customers, and exploiting people who trust their services. This is not just poor service — it’s a scam that is damaging the future of many applicants.
Authorities in the UAE should take serious action to investigate and shut down such fraudulent operations. People’s money and time are being wasted, and their future is being put at risk because of this company’s negligence.
28 octobre 2025
Avis spontané
Réponse de QB LLC
Hi,
Thank you for bringing your concerns to our attention. At QuadraBay, we take customer feedback seriously and strive to address every issue promptly and effectively.
We have requested information through TrustPilot. This will allow us to access your case details privately and securely and follow up with you directly. Once you receive the email, please share your Full Name, Case Reference Number and Contact Number.
Please rest assured that our team is committed to resolving any issues you may have encountered, and we appreciate your cooperation in providing us with the necessary information to assist you better.
Best regards,
The QuadraBay Team
Réponse de QB LLC
Hi,
Thank you for bringing your concerns to our attention. At QuadraBay, we take customer feedback seriously and strive to address every issue promptly and effectively.
We have requested information through TrustPilot. This will allow us to access your case details privately and securely and follow up with you directly. Once you receive the email, please share your Full Name, Case Reference Number and Contact Number.
Please rest assured that our team is committed to resolving any issues you may have encountered, and we appreciate your cooperation in providing us with the necessary information to assist you better.
Best regards,
The QuadraBay Team
Very disappointing experience
Very disappointing experience. The estimated time provided was completely wrong, and there has been no proper support at all. Every time I follow up, I receive the same generic response “under process” without any real explanation or progress. It’s been over a month and a half now, and I still haven’t received any update or resolution.
9 septembre 2025
Avis spontané
Réponse de QB LLC
Hi,
Thank you for bringing your concerns to our attention. At QuadraBay, we take customer feedback seriously and strive to address every issue promptly and effectively.
We have requested information through TrustPilot. This will allow us to access your case details privately and securely and follow up with you directly. Once you receive the email, please share your Full Name, Case Reference Number and Contact Number.
Please rest assured that our team is committed to resolving any issues you may have encountered, and we appreciate your cooperation in providing us with the necessary information to assist you better.
Best regards,
The QuadraBay Team
Disappointing Experience with Quadrabay
Disappointing Experience with Quadrabay
I'm extremely disappointed with the services provided by Quadrabay. My application has been pending for an unacceptable amount of time, and the lack of transparency and communication from their team is appalling.
What's even more frustrating is the payment debacle. My credit card was charged TWICE for the application fee, and despite sending four emails, I'm yet to receive a refund. The agents seem to be ignoring my emails, and I'm starting to feel like I'm not their priority.
The worst part is the unprofessional response from their team. No clear updates, no apologies, and no resolution in sight. It's like they're not taking their customers seriously.
Unless they improve their customer service and resolve my issues, I would strongly advise against using Quadrabay for your needs. The lack of accountability and transparency is a major red flag.
* If you're considering using Quadrabay, be prepared for delays, poor communication, and potential payment issues.
14 octobre 2025
Avis spontané
Réponse de QB LLC
Hi,
Thank you for bringing your concerns to our attention. At QuadraBay, we take customer feedback seriously and strive to address every issue promptly and effectively.
We have requested information through TrustPilot. This will allow us to access your case details privately and securely and follow up with you directly. Once you receive the email, please share your Full Name, Case Reference Number and Contact Number.
Please rest assured that our team is committed to resolving any issues you may have encountered, and we appreciate your cooperation in providing us with the necessary information to assist you better.
Best regards,
The QuadraBay Team
It has been 2 months since I started my…
It has been 2 months since I started my request and one month since my university approved my degree, and still waiting for my report and all my future work and contract, waiting for their answer
5 septembre 2025
Avis spontané
Réponse de QB LLC
Hi,
Thank you for bringing your concerns to our attention. At QuadraBay, we take customer feedback seriously and strive to address every issue promptly and effectively.
We have requested information through TrustPilot. This will allow us to access your case details privately and securely and follow up with you directly. Once you receive the email, please share your Full Name, Case Reference Number and Contact Number.
Please rest assured that our team is committed to resolving any issues you may have encountered, and we appreciate your cooperation in providing us with the necessary information to assist you better.
Best regards,
The QuadraBay Team
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